Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid
Black plate (21,1)Chevrolet Express Owner Manual - 2012
In Brief 1-21
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. SeeVehicle Load
Limits on page 9‑11. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver
’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑58.Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds. 3. Turn the key to LOCK/OFF.
See
Engine Oil Life System on
page 10‑10.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑42. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑40.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
Black plate (25,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-25
WARNING (Continued)
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the
airbags inflate. You can lock the
doors, and turn off the interior lamps
and the hazard warning flashers by
using the controls for those
features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel (Continued)
WARNING (Continued)
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash. A new system will include airbag
modules and possibly other
parts. The service manual for
the vehicle covers the need to
replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑20 andEvent Data
Recorders on page 13‑20.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windshield Wiper/Washer . . . . . 5-5
Compass . . . . . . . . . . . . . . . . . . . . . 5-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Power Outlets . . . . . . . . . . . . . . . 5-10
Cigarette Lighter . . . . . . . . . . . . . 5-10
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-11
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 5-11
Instrument Cluster . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . 5-13
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-14
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16 Voltmeter Gauge . . . . . . . . . . . . . 5-16
Safety Belt Reminders . . . . . . . 5-17
Airbag Readiness Light . . . . . . 5-18
Airbag On-Off Light . . . . . . . . . . 5-18
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-20
Charging System Light . . . . . . 5-20
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-21
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-23
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-24
Tow/Haul Mode Light . . . . . . . . 5-25
StabiliTrak
®OFF Light . . . . . . . 5-25
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-26
Tire Pressure Light . . . . . . . . . . 5-26
Engine Oil Pressure Light . . . . 5-27
Security Light . . . . . . . . . . . . . . . . 5-27
High-Beam On Light . . . . . . . . . 5-28
Cruise Control Light . . . . . . . . . 5-28
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-28
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-34
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-34
Brake System Messages . . . . 5-34
Compass Messages . . . . . . . . . 5-34
Door Ajar Messages . . . . . . . . . 5-35
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-36
Engine Oil Messages . . . . . . . . 5-37
Engine Power Messages . . . . 5-37
Fuel System Messages . . . . . . 5-38
Key and Lock Messages . . . . . 5-38
Lamp Messages . . . . . . . . . . . . . 5-38
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-38
Airbag System Messages . . . . 5-40
Anti-theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-40
Service Vehicle Messages . . . 5-40
Tire Messages . . . . . . . . . . . . . . . 5-41
Transmission Messages . . . . . 5-42
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-42
Vehicle Personalization
Vehicle Personalization . . . . . . 5-42
Black plate (23,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-23
Emissions Inspection and
Maintenance Programs
Some local governments may have
programs to inspect the on-vehicle
emission control equipment. For the
inspection, the emission system test
equipment is connected to the
vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp is
on with the engine running, or if
the light does not come on when
the ignition is turned to ON/RUNwhile the engine is off. See your
dealer for assistance in verifying
proper operation of the
malfunction indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.
If the warning light comes on, there
could be a brake problem. Have the
brake system inspected right away.
MetricEnglish
This light should come on briefly
when ignition key is turned to ON/
RUN. If it does not come on, have it
fixed so it will be ready to warn if
there is a problem.
Black plate (24,1)Chevrolet Express Owner Manual - 2012
5-24 Instruments and Controls
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. See
Parking Brake on page 9‑34for
more information. The light stays on
if the parking brake does not fully
release. If it stays on after the
parking brake is fully released, it
means the vehicle has a brake
problem.
If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal might go closer to the
floor. It could take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10‑90.
{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
(Continued)
WARNING (Continued)
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
For vehicles with the Antilock Brake
System (ABS), this light comes on
briefly when the engine is started. If it does not, have the vehicle
serviced by your dealer. If the
system is working normally the
indicator light then goes off.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.
If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light on
page 5‑23.
Black plate (34,1)Chevrolet Express Owner Manual - 2012
5-34 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V(Set/Reset).
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
If the vehicle has a diesel engine,
see the Duramax
®diesel
supplement for more information.
Battery Voltage and
Charging Messages
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system.
Under certain conditions, the
charging system light may also turn
on in the instrument panel cluster.
See Charging System Light on
page 5‑20. Driving with this problem
could drain the battery. Turn off all
unnecessary accessories. Have the
electrical system checked as soon
as possible. See your dealer.
Brake System Messages
SERVICE BRAKE SYSTEM
This message displays along with
the brake system warning light if
there is a problem with the brake
system. See Brake System Warning
Light on page 5‑23. If this message
appears, stop as soon as possible and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message
is still displayed or appears again
when you begin driving, the brake
system needs service as soon as
possible. See your dealer.
Compass Messages
CALIBRATING: DRIVE IN
CIRCLES
This message displays when
calibrating the compass. Drive the
vehicle in circles at less than 8 km/h
(5 mph) to complete the calibration.
See
Compass on page 5‑6 for more
information.
CALIBRATION COMPLETE
This message displays when the
compass calibration is complete.
See Compass on page 5‑6 for
more information.