Black plate (2,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
Driving and Operating. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-33
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-35
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-58 Vehicle Care
. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-90
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-19
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-20
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid
Black plate (1,1)Chevrolet Express Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-19
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-20
Tire Pressure Monitor . . . . . . . . 1-21
Engine Oil Life System . . . . . . 1-21
Fuel E85 (85% Ethanol) . . . . . 1-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-21
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-22
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-22
Black plate (3,1)Chevrolet Express Owner Manual - 2012
In Brief 1-3
A.Air Vents on page 8‑8.
B. Driver Information Center (DIC) Buttons. See Driver Information
Center (DIC) on page 5‑28.
C. Turn and Lane‐Change Lever. See Turn and Lane-Change
Signals on page 6‑5.
Windshield Wiper/Washer on
page 5‑5.
D. Hazard Warning Flashers on
page 6‑5 (Out of View).
E. Instrument Cluster on
page 5‑12.
F. Shift Lever. See Starting the
Engine on page 9‑18.
Manual Mode on page 9‑31
(If Equipped).
G. Climate Control Systems on
page 8‑1.
H. Infotainment on page 7‑1.
I. Exterior Lamp Controls on
page 6‑1. J.
Instrument Panel Illumination
Control on page 6‑6.
Dome Lamp Override. See
Dome Lamps on page 6‑6.
K. Cruise Control on page 9‑37
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement for more
information.
L. Steering Wheel Adjustment on
page 5‑2 (If Equipped).
M. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑21.
N. Horn on page 5‑4.
O. Steering Wheel Controls on
page 5‑2 (If Equipped).
P. Tow/Haul Mode Button. See “Tow/Haul Mode” underTowing
Equipment on page 9‑55.
Q. Power Outlets on page 5‑10. R.
StabiliTrak®System on
page 9‑35 (If Equipped).
S. Passenger Airbag On‐Off Switch (If Equipped). See
Airbag On-Off Switch on
page 3‑26.
T. Front Storage on page 4‑1
(If Equipped).
U. Passenger Airbag Status
Indicator on page 5‑20
(If Equipped).
OnStar
®System Button
(If Equipped). See OnStar
Overview on page 14‑1.
V. Rear Heating System on
page 8‑5 (If Equipped).
W. USB Port (If Equipped). See Auxiliary Devices on page 7‑19.
Black plate (15,1)Chevrolet Express Owner Manual - 2012
In Brief 1-15
Transmission
Range Selection Mode
The vehicle may have a Range
Selection Mode. The Range
Selection Mode helps control the
vehicle's transmission and vehicle
speed while driving downhill or
towing a trailer by letting you select
a desired range of gears.To use this feature, do the following:
1. Move the shift lever to
M (Manual Mode).
2. Press the plus/minus buttons, located on the steering column
shift lever, to select the desired
range of gears for current driving
conditions.
When M (Manual Mode) is selected,
a number displays in the DIC next to
the M indicating the current gear. Grade Braking is not available when
Range Selection Mode is active.
See
Tow/Haul Mode on page 9‑32.
While using Range Selection Mode,
Cruise Control and the Tow/Haul
Mode can be used. See Manual
Mode on page 9‑31.
Black plate (19,1)Chevrolet Express Owner Manual - 2012
In Brief 1-19
b/g:Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar
®or Bluetooth systems,
if equipped.
+
e: Press to increase volume.
−
e: Press to decrease volume.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the front auxiliary.
¨: Press to seek the next radio
station, the next track while sourced
to the CD, or to select tracks and
folders on an iPod
®or USB device.
For more information, see Steering
Wheel Controls on page 5‑2.
Cruise Control
For vehicles with cruise control, the
buttons are located on the left side
of the steering wheel.
J: Turns the system on or off.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate. SET−:
Press to set the speed and
activate cruise control or press and
hold to decelerate.
[: Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑37.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets located on
the instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑10.
Black plate (22,1)Chevrolet Express Owner Manual - 2012
1-22 In Brief
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in
the Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑8 or
Roadside Assistance Program
(Mexico) on page 13‑10 for
more information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the
help you need. Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windshield Wiper/Washer . . . . . 5-5
Compass . . . . . . . . . . . . . . . . . . . . . 5-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Power Outlets . . . . . . . . . . . . . . . 5-10
Cigarette Lighter . . . . . . . . . . . . . 5-10
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-11
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 5-11
Instrument Cluster . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . 5-13
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-14
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16 Voltmeter Gauge . . . . . . . . . . . . . 5-16
Safety Belt Reminders . . . . . . . 5-17
Airbag Readiness Light . . . . . . 5-18
Airbag On-Off Light . . . . . . . . . . 5-18
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-20
Charging System Light . . . . . . 5-20
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-21
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-23
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-24
Tow/Haul Mode Light . . . . . . . . 5-25
StabiliTrak
®OFF Light . . . . . . . 5-25
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-26
Tire Pressure Light . . . . . . . . . . 5-26
Engine Oil Pressure Light . . . . 5-27
Security Light . . . . . . . . . . . . . . . . 5-27
High-Beam On Light . . . . . . . . . 5-28
Cruise Control Light . . . . . . . . . 5-28
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-28
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-34
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-34
Brake System Messages . . . . 5-34
Compass Messages . . . . . . . . . 5-34
Door Ajar Messages . . . . . . . . . 5-35
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-36
Engine Oil Messages . . . . . . . . 5-37
Engine Power Messages . . . . 5-37
Fuel System Messages . . . . . . 5-38
Key and Lock Messages . . . . . 5-38
Lamp Messages . . . . . . . . . . . . . 5-38
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-38
Airbag System Messages . . . . 5-40
Anti-theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-40
Service Vehicle Messages . . . 5-40
Tire Messages . . . . . . . . . . . . . . . 5-41
Transmission Messages . . . . . 5-42
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-42
Vehicle Personalization
Vehicle Personalization . . . . . . 5-42