2012 CHEVROLET EXPRESS PASSANGER steering

Black plate (9,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-9
4. Press and hold one of thesix numbered softkeys for
three seconds until a beep
sounds. When that softkey is
pressed and released, the
station that was set, returns.
5. Repeat Steps 2 through 4 for each softkey.
Storing a Radio Station as a
Favorite
Drivers are encouraged to set up
their radio station favorites while the
vehicle is parked. Tune to favorite
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature. See
Defensive Driving on page 9‑3.
FAV (Favorites): If the vehicle
has a FAV button, a maximum of
36 stations can be programmed as
favorites using the six softkeys
positioned below the radio station
frequency tabs and by using
the radio favorites page button
(FAV button). Press the FAV button to go through
up to six pages of favorites, each
having six favorite stations available
per page. Each page of favorites
can contain any combination of AM
and FM stations.
The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to display
the page where the station is to
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set, returns.
4. Repeat the steps for each softkey radio station you want
stored as a favorite. The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages:
1. Press the MENU button to
display the radio setup menu.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey located below the
displayed page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming your
favorites for the chosen number
of numbered pages.

Black plate (11,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-11
Storing a Radio Station as a
Favorite
Drivers are encouraged to set up
their radio station favorites while the
vehicle is parked. Tune to favorite
stations using the presets, favorites
button, and steering wheel controls,
if the vehicle has this feature. See
Defensive Driving on page 9‑3.
FAV (Favorites):If the vehicle
has a FAV button, a maximum of
36 stations can be programmed as
favorites using the six softkeys
positioned below the radio station
frequency tabs and by using the
radio favorites page button (FAV
button). Press the FAV button to go
through up to six pages of favorites,
each having six favorite stations
available per page. Each page
of favorites can contain any
combination of AM and FM stations. The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to display
the page where the station is to
be stored.
3. Press and hold one of the six softkeys until a beep sounds.
When that softkey is pressed
and released, the station that
was set, returns.
4. Repeat the steps for each softkey radio station you want
stored as a favorite. The number of favorites pages can
be set up using the MENU button.
To setup the number of favorites
pages:
1. Press the MENU button to
display the radio setup menu.
2. Press the softkey located below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey located below the
displayed page numbers.
4. Press the FAV button, or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the
process of programming your
favorites for the chosen amount
of numbered pages.

Black plate (25,1)Chevrolet Express Owner Manual - 2012
Infotainment System 7-25
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the in‐
vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2 for more information.
b/g(Mute/Push To Talk): Press
to answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands‐Free
Calling, if equipped. See OnStar
Overview on page 14‑1 for more
information. Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section.

Black plate (1,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-11
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Starting the Engine . . . . . . . . . . 9-18
Fast Idle System . . . . . . . . . . . . . 9-19
Engine Heater . . . . . . . . . . . . . . . 9-20
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-21 Shifting Into Park . . . . . . . . . . . . 9-21
Shifting out of Park . . . . . . . . . . 9-23
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-24
Automatic Transmission
Automatic Transmission(Six Speed) . . . . . . . . . . . . . . . . 9-25
Automatic Transmission (Four Speed) . . . . . . . . . . . . . . . 9-28
Manual Mode . . . . . . . . . . . . . . . . 9-31
Tow/Haul Mode . . . . . . . . . . . . . . 9-32
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-33
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . . . . 9-33
Parking Brake . . . . . . . . . . . . . . . 9-34
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-35
Locking Rear Axle . . . . . . . . . . . 9-37
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-37
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Recommended Fuel . . . . . . . . . 9-40
Gasoline Specifications (U.S. and Canada Only) . . . . . . . . . . 9-41
California Fuel Requirements . . . . . . . . . . . . . . 9-41
Fuels in Foreign Countries . . . 9-41
Fuel Additives . . . . . . . . . . . . . . . 9-41
Fuel E85 (85% Ethanol) . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . 9-44
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-45
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-46
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-46
Trailer Towing . . . . . . . . . . . . . . . . 9-50
Towing Equipment . . . . . . . . . . . 9-55
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-58

Black plate (3,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-3
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑8.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is
very dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three‐fourths of a second.
In that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.

Black plate (4,1)Chevrolet Express Owner Manual - 2012
9-4 Driving and Operating
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Hydraulic Power Steering
Your vehicle has hydraulic
power steering. It may require
maintenance. See Power Steering
Fluid Power Steering Fluid on
page 10‑24.
If power steering assist is lost
because the engine stops or the
power steering system is not
functioning, the vehicle can be
steered but may required increased
effort. See your dealer if there is
a problem.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering
a curve.
.Maintain a reasonable steady
speed through the curve
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-5
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement. 2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Then turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are
not rolling.
.Steering or Cornering
Skid —too much speed or
steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.

Black plate (6,1)Chevrolet Express Owner Manual - 2012
9-6 Driving and Operating
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions.
But skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle. (Continued)
WARNING (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.