2012 CHEVROLET EXPRESS PASSANGER flat tire

Black plate (78,1)Chevrolet Express Owner Manual - 2012
10-78 Vehicle Care
4. Position the jack under thevehicle, as shown.
The front position jacking point is
on the frame. The rear position
jacking point is on the rear axle.
If the exhaust system interferes
in the jack location in the rear
axle, such as in Diesel vehicles,
place the jack (A) on the rear
axle between the axle housing
and the shock absorber
bracket in order to avoid any
interference with the exhaust
pipe (B).
{WARNING
Getting under a vehicle when it is
jacked up is dangerous. If the
vehicle slips off the jack you could
be badly injured or killed. Never
get under a vehicle when it is
supported only by a jack.
{WARNING
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
5. Turn the wheel wrench clockwise to raise the vehicle.
Raise the vehicle far enough off
the ground so there is enough
room for the spare tire to fit.
6. Remove all the wheel nuts.
7. Take flat tire off of the mountingsurface.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
(Continued)

Black plate (82,1)Chevrolet Express Owner Manual - 2012
10-82 Vehicle Care
Storing a Flat or Spare Tire
and Tools
{WARNING
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
1. Put the tire on the ground at the rear of the vehicle with the valve
stem pointed down.
2. Pull the retaining bar through thecenter of the wheel, making sure
it is properly attached.
3. Pull the wheel toward the rear of the vehicle, keeping the cable
tight.
4. Put the chisel end of the hoist extension on an angle through
the hole in the rear door frame,
above the bumper.
5. Raise the tire fully against the underside of the vehicle.
Continue turning the wheel
wrench until the tire is secure and the cable is tight.
The spare tire hoist cannot
be overtightened.
6. Make sure the tire is stored
securely. Push, pull (A), and then
try to turn (B) the tire. If the tire
moves, use the wheel wrench to
tighten the cable.
Two clicks mean the the tire is
up all the way.
7. Return the jacking equipment to the proper location. Secure the
items and replace the jack cover.

Black plate (83,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-83
Secondary Latch System
This vehicle has an
underbody-mounted tire hoist
assembly equipped with a
secondary latch system. It is
designed to stop the spare tire from
suddenly falling off the vehicle if the
cable holding the spare tire is
damaged. For the secondary latch
to work, the tire must be stowed
with the valve stem pointing down.
See“Storing a Flat or Spare Tire
and Tools” underTire Changing on
page 10‑74 for instructions on
storing the spare tire correctly.
{WARNING
Before beginning this procedure
read all the instructions. Failure to
read and follow the instructions
could damage the hoist assembly
and you and others could get
hurt. Read and follow the
instructions listed next. To release the spare tire from the
secondary latch:
{WARNING
Someone standing too close
during the procedure could be
injured by the jack. If the spare
tire does not slide off the jack
completely, make sure no one is
behind you or on either side of
you as you pull the jack out from
under the spare.
1. Check under the vehicle to see if the cable end is visible.
If the cable is not visible, start
this procedure at Step 6.
2. Turn the hoist extension counterclockwise until
approximately 15 cm (6 in) of
cable is exposed.

Black plate (85,1)Chevrolet Express Owner Manual - 2012
Vehicle Care 10-85
Notice:If you drive away before
the spare tire or secondary latch
system cable has been
reinstalled, you could damage the
vehicle. Always reinstall this
cable before driving the vehicle.
9. If the cable is hanging under the
vehicle, turn the wheel wrench in
the hoist shaft hole in the
bumper clockwise to raise the
cable back up.
Have the hoist assembly inspected
as soon as you can. You will not be
able to store a spare or flat tire
using the hoist assembly until it has
been repaired or replaced.
To continue changing the flat tire,
return to Step 4 of “Storing a Flat or
Spare Tire and Tools” underTire
Changing on page 10‑74.Full-Size Spare Tire
This vehicle, when new, may have
had a fully-inflated spare tire.
A spare tire may lose air over time,
so check its inflation pressure
regularly. See Tire Pressure on
page 10‑56 andVehicle Load Limits
on page 9‑11 for information
regarding proper tire inflation and
loading the vehicle. For instruction
on how to remove, install or store a
spare tire, see “Removing the Flat
Tire and Installing the Spare Tire”
and “Storing a Flat or Spare Tire
and Tools” underTire Changing on
page 10‑74. After installing the spare tire on the
vehicle, you should stop as soon as
possible and make sure the spare is
correctly inflated. The spare tire is
made to perform well at speeds up
to 112 km/h (70 mph) at the
recommended inflation pressure, so
you can finish your trip.
Have the damaged or flat road tire
repaired or replaced as soon as you
can and installed back onto the
vehicle. This way, a spare tire will
be available in case you need it
again. Do not mix tires and wheels
of different sizes, because they will
not fit. Keep the spare tire and its
wheel together.

Black plate (3,1)Chevrolet Express Owner Manual - 2012
Service and Maintenance 11-3
{WARNING
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level.
See Engine Oil on page 10‑7.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10‑56.
.Inspect the tires for wear. See
Tire Inspection on page 10‑62.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10‑25.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service
for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System on
page 10‑10.

Black plate (4,1)Chevrolet Express Owner Manual - 2012
11-4 Service and Maintenance
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. SeeTire
Rotation on page 10‑62.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10‑7 andEngine Oil
Life System on page 10‑10.
.Check engine coolant level. See
Engine Coolant on page 10‑18.
.Check windshield washer fluid
level. See Washer Fluid on
page 10‑25.
.Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10‑93. Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10‑34.
.Check tire inflation pressures.
See Tire Pressure on
page 10‑56.
.Inspect tire wear. See Tire
Inspection on page 10‑62.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑16.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑93.
.Check restraint system
components. See Safety System
Check on page 3‑16.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components.
See Exterior Care on
page 10‑93.
.Check starter switch. See Starter
Switch Check on page 10‑33.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑33.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑33.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑34.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.

Black plate (10,1)Chevrolet Express Owner Manual - 2012
11-10 Service and Maintenance
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.As part of the multi‐point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money, fuel, and
can reduce the risk of tire failure.
.Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care on
page 10‑97 andExterior Care on
page 10‑93.

Black plate (9,1)Chevrolet Express Owner Manual - 2012
Customer Information 13-9
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide
the claims are made too often,
or the same type of claim is made
many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.