Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid
Black plate (1,1)Chevrolet Express Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Portable Audio Devices . . . . . . 1-18
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-18
Steering Wheel Controls . . . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-19
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-20
Tire Pressure Monitor . . . . . . . . 1-21
Engine Oil Life System . . . . . . 1-21
Fuel E85 (85% Ethanol) . . . . . 1-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-21
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-22
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-22
Black plate (3,1)Chevrolet Express Owner Manual - 2012
In Brief 1-3
A.Air Vents on page 8‑8.
B. Driver Information Center (DIC) Buttons. See Driver Information
Center (DIC) on page 5‑28.
C. Turn and Lane‐Change Lever. See Turn and Lane-Change
Signals on page 6‑5.
Windshield Wiper/Washer on
page 5‑5.
D. Hazard Warning Flashers on
page 6‑5 (Out of View).
E. Instrument Cluster on
page 5‑12.
F. Shift Lever. See Starting the
Engine on page 9‑18.
Manual Mode on page 9‑31
(If Equipped).
G. Climate Control Systems on
page 8‑1.
H. Infotainment on page 7‑1.
I. Exterior Lamp Controls on
page 6‑1. J.
Instrument Panel Illumination
Control on page 6‑6.
Dome Lamp Override. See
Dome Lamps on page 6‑6.
K. Cruise Control on page 9‑37
(If Equipped).
Fast Idle System (If Equipped).
See the Duramax diesel
supplement for more
information.
L. Steering Wheel Adjustment on
page 5‑2 (If Equipped).
M. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp on page 5‑21.
N. Horn on page 5‑4.
O. Steering Wheel Controls on
page 5‑2 (If Equipped).
P. Tow/Haul Mode Button. See “Tow/Haul Mode” underTowing
Equipment on page 9‑55.
Q. Power Outlets on page 5‑10. R.
StabiliTrak®System on
page 9‑35 (If Equipped).
S. Passenger Airbag On‐Off Switch (If Equipped). See
Airbag On-Off Switch on
page 3‑26.
T. Front Storage on page 4‑1
(If Equipped).
U. Passenger Airbag Status
Indicator on page 5‑20
(If Equipped).
OnStar
®System Button
(If Equipped). See OnStar
Overview on page 14‑1.
V. Rear Heating System on
page 8‑5 (If Equipped).
W. USB Port (If Equipped). See Auxiliary Devices on page 7‑19.
Black plate (19,1)Chevrolet Express Owner Manual - 2012
In Brief 1-19
b/g:Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar
®or Bluetooth systems,
if equipped.
+
e: Press to increase volume.
−
e: Press to decrease volume.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the front auxiliary.
¨: Press to seek the next radio
station, the next track while sourced
to the CD, or to select tracks and
folders on an iPod
®or USB device.
For more information, see Steering
Wheel Controls on page 5‑2.
Cruise Control
For vehicles with cruise control, the
buttons are located on the left side
of the steering wheel.
J: Turns the system on or off.
+RES: Press briefly to make the
vehicle resume to a previously set
speed, or press and hold to
accelerate. SET−:
Press to set the speed and
activate cruise control or press and
hold to decelerate.
[: Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑37.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets located on
the instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑10.
Black plate (25,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-25
WARNING (Continued)
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the
airbags inflate. You can lock the
doors, and turn off the interior lamps
and the hazard warning flashers by
using the controls for those
features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel (Continued)
WARNING (Continued)
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash. A new system will include airbag
modules and possibly other
parts. The service manual for
the vehicle covers the need to
replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑20 andEvent Data
Recorders on page 13‑20.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Windshield Wiper/Washer . . . . . 5-5
Compass . . . . . . . . . . . . . . . . . . . . . 5-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Power Outlets . . . . . . . . . . . . . . . 5-10
Cigarette Lighter . . . . . . . . . . . . . 5-10
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-11
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 5-11
Instrument Cluster . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . 5-13
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-14
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16 Voltmeter Gauge . . . . . . . . . . . . . 5-16
Safety Belt Reminders . . . . . . . 5-17
Airbag Readiness Light . . . . . . 5-18
Airbag On-Off Light . . . . . . . . . . 5-18
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-20
Charging System Light . . . . . . 5-20
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-21
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-23
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-24
Tow/Haul Mode Light . . . . . . . . 5-25
StabiliTrak
®OFF Light . . . . . . . 5-25
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-26
Tire Pressure Light . . . . . . . . . . 5-26
Engine Oil Pressure Light . . . . 5-27
Security Light . . . . . . . . . . . . . . . . 5-27
High-Beam On Light . . . . . . . . . 5-28
Cruise Control Light . . . . . . . . . 5-28
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-28
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-34
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-34
Brake System Messages . . . . 5-34
Compass Messages . . . . . . . . . 5-34
Door Ajar Messages . . . . . . . . . 5-35
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-36
Engine Oil Messages . . . . . . . . 5-37
Engine Power Messages . . . . 5-37
Fuel System Messages . . . . . . 5-38
Key and Lock Messages . . . . . 5-38
Lamp Messages . . . . . . . . . . . . . 5-38
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-38
Airbag System Messages . . . . 5-40
Anti-theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-40
Service Vehicle Messages . . . 5-40
Tire Messages . . . . . . . . . . . . . . . 5-41
Transmission Messages . . . . . 5-42
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-42
Vehicle Personalization
Vehicle Personalization . . . . . . 5-42
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Lighting 6-1
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . 6-3
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 6-3
Automatic Headlamp System . . . . . . . . . . . . . . . . . . . . . . 6-4
Hazard Warning Flashers . . . . . 6-5
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . 6-5
Interior Lighting
Instrument Panel IlluminationControl . . . . . . . . . . . . . . . . . . . . . . 6-6
Dome Lamps . . . . . . . . . . . . . . . . . 6-6
Reading Lamps . . . . . . . . . . . . . . . 6-7
Lighting Features
Entry/Exit Lighting . . . . . . . . . . . . . 6-7
Battery Load Management . . . . 6-7
Battery Power Protection . . . . . . 6-8
Exterior Lighting
Exterior Lamp Controls
The exterior lamp control is located
on the instrument panel to the left of
the steering wheel.
It controls the following systems:
.Headlamps
.Taillamps
.Parking Lamps
.License Plate Lamps
.Instrument Panel Lights The exterior lamp control has
four positions:
O(Off):
Briefly turn the control to
this position to turn the automatic
headlamps and Daytime Running
Lamps (DRL) off or back on.
For vehicles first sold in Canada,
the off position only works for
vehicles that are shifted into the
P (Park) position.
AUTO (Automatic): Turns on the
headlamps automatically at normal
brightness, together with the
following:
.Parking Lamps
.Instrument Panel Lights
.Taillamps
.License Plate Lamps
;(Parking Lamps): Turns on the
parking lamps together with the
following:
.Instrument Panel Lights
.Taillamps
.License Plate Lamps
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-11
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Starting the Engine . . . . . . . . . . 9-18
Fast Idle System . . . . . . . . . . . . . 9-19
Engine Heater . . . . . . . . . . . . . . . 9-20
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-21 Shifting Into Park . . . . . . . . . . . . 9-21
Shifting out of Park . . . . . . . . . . 9-23
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-24
Automatic Transmission
Automatic Transmission(Six Speed) . . . . . . . . . . . . . . . . 9-25
Automatic Transmission (Four Speed) . . . . . . . . . . . . . . . 9-28
Manual Mode . . . . . . . . . . . . . . . . 9-31
Tow/Haul Mode . . . . . . . . . . . . . . 9-32
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-33
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . . . . 9-33
Parking Brake . . . . . . . . . . . . . . . 9-34
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-35
Locking Rear Axle . . . . . . . . . . . 9-37
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-37
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Recommended Fuel . . . . . . . . . 9-40
Gasoline Specifications (U.S. and Canada Only) . . . . . . . . . . 9-41
California Fuel Requirements . . . . . . . . . . . . . . 9-41
Fuels in Foreign Countries . . . 9-41
Fuel Additives . . . . . . . . . . . . . . . 9-41
Fuel E85 (85% Ethanol) . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . 9-44
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-45
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-46
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-46
Trailer Towing . . . . . . . . . . . . . . . . 9-50
Towing Equipment . . . . . . . . . . . 9-55
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-58