
Black plate (1,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-6
Highway Hypnosis . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-8
If the Vehicle Is Stuck . . . . . . . . 9-10
Vehicle Load Limits . . . . . . . . . . 9-11
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-16
Ignition Positions . . . . . . . . . . . . 9-16
Starting the Engine . . . . . . . . . . 9-18
Fast Idle System . . . . . . . . . . . . . 9-19
Engine Heater . . . . . . . . . . . . . . . 9-20
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-21 Shifting Into Park . . . . . . . . . . . . 9-21
Shifting out of Park . . . . . . . . . . 9-23
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-23
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-24
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-24
Automatic Transmission
Automatic Transmission(Six Speed) . . . . . . . . . . . . . . . . 9-25
Automatic Transmission (Four Speed) . . . . . . . . . . . . . . . 9-28
Manual Mode . . . . . . . . . . . . . . . . 9-31
Tow/Haul Mode . . . . . . . . . . . . . . 9-32
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-33
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . . . . 9-33
Parking Brake . . . . . . . . . . . . . . . 9-34
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-35
Locking Rear Axle . . . . . . . . . . . 9-37
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-37
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-40
Recommended Fuel . . . . . . . . . 9-40
Gasoline Specifications (U.S. and Canada Only) . . . . . . . . . . 9-41
California Fuel Requirements . . . . . . . . . . . . . . 9-41
Fuels in Foreign Countries . . . 9-41
Fuel Additives . . . . . . . . . . . . . . . 9-41
Fuel E85 (85% Ethanol) . . . . . 9-42
Filling the Tank . . . . . . . . . . . . . . 9-44
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-45
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-46
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-46
Trailer Towing . . . . . . . . . . . . . . . . 9-50
Towing Equipment . . . . . . . . . . . 9-55
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-58

Black plate (9,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-9
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use theRoadside
Assistance Program (U.S. and
Canada) on page 13‑8 orRoadside
Assistance Program (Mexico) on
page 13‑10. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled.
It can cause unconsciousness
and even death.
(Continued)
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe and/or the
fuel operated heater exhaust
system, if equipped. If the
vehicle has a diesel engine
and a fuel operated heater,
see“Fuel Operated Heater
(FOH)” in the diesel engine
supplement.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
(Continued)
WARNING (Continued)
.Adjust the Climate Control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
Climate Control Systems in
the Index.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑24.
Snow can trap exhaust gases
under the vehicle. This can cause
deadly CO (carbon monoxide)
gas to get inside. CO could
overcome you and kill you. You
cannot see it or smell it, so you
might not know it is in the vehicle.
Clear away snow from around the
base of the vehicle, especially
any that is blocking the exhaust.
Run the engine for short periods
only as needed to keep warm, but
be careful.

Black plate (10,1)Chevrolet Express Owner Manual - 2012
9-10 Driving and Operating
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑71.

Black plate (14,1)Chevrolet Express Owner Manual - 2012
9-14 Driving and Operating
Example 3
A. Maximum Vehicle Capacity Weight for Example 3 =
453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 =
453 kg (1,000 lbs)
C. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined weight of the
driver, passengers, and cargo
should never exceed the
vehicle capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle.
This is called Gross Vehicle
Weight Rating (GVWR). The
GVWR includes the weight of
the vehicle, all occupants, fuel,
and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on the front and rear
axles, you need to go to a weigh
station and weigh the vehicle.
Your dealer can help you with
this. Be sure to spread out the
load equally on both sides of the
centerline.
Never exceed the GVWR for the
vehicle, or the GAWR for either
the front or rear axle.
If there is a heavy load, it should
be spread out.

Black plate (19,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-19
To prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch to
the ACC/ACCESSORY or
LOCK/OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C
or 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you hold the key in START
for up to 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates. Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.
Fast Idle System
If the vehicle has this feature it is
available only with cruise control.
The manual fast idle switch is
operated using the cruise control
buttons located on the left hand side
of the steering wheel.
This system can be used to
increase engine idle speed
whenever the following conditions
are met:
.The park brake is set.
.The brake pedal is not pressed.
.The vehicle must not be moving
and the accelerator must not be
pressed.

Black plate (20,1)Chevrolet Express Owner Manual - 2012
9-20 Driving and Operating
To control the fast idle:
.To enable the Fast Idle System,
press and release the Cruise
Control On/Off button and
ensure that the switch LED is lit.
.Press and release the Cruise
Control Set switch. Engine
speed will be held at
approximately 1200 RPM.
When the fast idle is active the
Driver Information Center (DIC) will
display “FAST IDLE ON.”
One of the following actions will turn
off the fast idle:
.Pressing the brake.
.Selecting the Cruise Control
Cancel button.
.Releasing the Parking Brake.
.The transmission shift lever is
moved out of P (Park) or
N (Neutral).
.Selecting the Cruise Control
On/Off button when it was
previously on.
.Pressing the Cruise Control Set
switch a second time.
.Pressing the accelerator greater
than a quarter of the down.
.Turning the ignition switch to the
LOCK/OFF position.
Engine Heater
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
The engine coolant heater can
provide easier starting and better
fuel economy during engine warm‐
up in cold weather conditions at or
below −18°C (0°F). Vehicles with an
engine coolant heater should be
plugged in at least four hours before
starting. An internal thermostat in
the plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord.
The cord for the engine coolant
heater is located on the driver
side of the engine compartment
and is attached to the hose for
the power steering reservoir.
3. Plug it into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause an
electrical shock. Also, the wrong
kind of extension cord could
overheat and cause a fire. You
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
(Continued)

Black plate (26,1)Chevrolet Express Owner Manual - 2012
9-26 Driving and Operating
R (Reverse):Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9‑10.
N (Neutral): In this position, the
engine does not connect with the
wheels. To restart when you are
already moving, use N (Neutral)
only. Also, use N (Neutral) when the
vehicle is being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
(Continued)
WARNING (Continued)
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park)
or N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
D (Drive): This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
D (Drive) can be used when towing
a trailer, carrying a heavy load or
driving on steep hills. You might
want to shift the transmission to a
lower gear selection if the
transmission shifts too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control on page 9‑5.
The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.

Black plate (29,1)Chevrolet Express Owner Manual - 2012
Driving and Operating 9-29
brake pedal before you can shift
from P (Park) with the ignition in
ON/RUN.
If you cannot shift out of P (Park),
ease pressure on the shift lever and
push the shift lever all the way into
P (Park) as you maintain brake
application. Then move the shift
lever into another gear. SeeShifting
out of Park on page 9‑23.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9‑10. N (Neutral):
In this position, the
engine does not connect with the
wheels. To restart the engine when
the vehicle is already moving, use
N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park)
or N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive):
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
You will shift down to the next
gear and have more power.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”under
Loss of Control on page 9‑5.