
Black plate (1,1)Chevrolet Express Owner Manual - 2012
2012 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and Maintenance . . . . . . . . . . . . . . . . 1-20
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16 Seats and Restraints
. . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-38
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-34
Vehicle Personalization . . . . . . . 5-42 Lighting
. . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-7
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8

Black plate (5,1)Chevrolet Express Owner Manual - 2012
Introduction v
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System
Warning Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
i: Top Tether Anchors for
Child Restraints
*: Malfunction Indicator Lamp
::Oil Pressure
}:Power
/:Remote Vehicle Start
>:Safety Belt Reminders
7:Tire Pressure Monitor
_: Tow/Haul Mode
d:Traction Control/StabiliTrak®
M:Windshield Washer Fluid

Black plate (2,1)Chevrolet Express Owner Manual - 2012
2-2 Keys, Doors, and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.Notice:
If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Always carry a spare key.
If you are locked out of the vehicle,
call the Roadside Assistance
Center. See Roadside Assistance
Program (U.S. and Canada) on
page 13‑8 orRoadside Assistance
Program (Mexico) on page 13‑10.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview on page 14‑1.

Black plate (7,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-7
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent(Continued)
WARNING (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To lock the door from the inside,
slide the manual lever on the
door down. To unlock the door,
slide the manual lever up. From the outside, use the key.
If the vehicle is equipped with
keyless entry, see
Remote Keyless
Entry (RKE) System Operation on
page 2‑3.
Power Door Locks
On vehicles with power door
locks, the switches are located
on the doors.
T: Press to lock and unlock
the doors.
When a door is locked, the inside
door handle will not work.
Cargo Door Relocking
If the cargo door is open when the
lock button is pressed on the door
or the RKE transmitter, all doors will
lock except the cargo door. The
cargo door will lock when it is
closed or when the delayed locking
feature functions.

Black plate (11,1)Chevrolet Express Owner Manual - 2012
Keys, Doors, and Windows 2-11
Rear Doors
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and the
doors should be locked
whenever the vehicle is
driven.(Continued)
WARNING (Continued)
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To open the rear doors from the
outside, pull the handle toward you
to open the passenger side rear
door first.To open the driver side rear door,
pull the latch release at the inside
edge of the door.
To close the rear doors, close the
driver side rear door first. Then
close the passenger side rear door.
Check to make sure both doors are
completely closed.

Black plate (16,1)Chevrolet Express Owner Manual - 2012
2-16 Keys, Doors, and Windows
Windows
{WARNING
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by the
extreme heat and suffer
permanent injuries or even
death from heat stroke. Never
leave a child, a helpless adult,
or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
Manual Windows
Operate the manual windows by
turning the hand crank on each door
to raise or lower the side door
windows.
Power Windows
{WARNING
Leaving children in a vehicle with
the keys is dangerous for many
reasons. Children or others could
be badly injured or even killed.
They could operate the power
windows or other controls or even
make the vehicle move. The
windows will function and they
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave keys in a
vehicle with children.
When there are children in the
rear seat use the window lockout
button to prevent unintentional
operation of the windows.

Black plate (11,1)Chevrolet Express Owner Manual - 2012
Seats and Restraints 3-11
.Wear the shoulder belt over the
shoulder and across the chest.
These parts of the body are best
able to take belt restraining
forces. The shoulder belt locks if
there is a sudden stop or crash.
{WARNING
You can be seriously injured,
or even killed, by not wearing
your safety belt properly.
.Never allow the lap or
shoulder belt to become
loose or twisted.
.Never wear the shoulder belt
under both arms or behind
your back.
.Never route the lap or
shoulder belt over an
armrest.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt. If you are
using a rear seating position with a
detachable safety belt and the
safety belt is not attached, see
“Reinstalling the Rear Seats”
underRear Seats on page 3‑5 for
instructions on reconnecting the
safety belt to the mini-buckle.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up
straight. To see how, see
“Seats” in the Index. 2. Pick up the latch plate and pull
the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock if
you pull the belt across you very
quickly. If this happens, let the
belt go back slightly to unlock it.
Then pull the belt across you
more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be engaged.
If this happens, let the belt go
back all the way and start again.

Black plate (50,1)Chevrolet Express Owner Manual - 2012
3-50 Seats and Restraints
Securing a Child Restraint
Designed for the LATCH
System
{WARNING
If a LATCH-type child restraint is
not attached to anchors, the child
restraint will not be able to protect
the child correctly. In a crash, the
child could be seriously injured or
killed. Install a LATCH-type child
restraint properly using the
anchors, or use the vehicle safety
belts to secure the restraint,
following the instructions that
came with the child restraint and
the instructions in this manual.
{WARNING
Do not attach more than one child
restraint to a single anchor.
Attaching more than one child(Continued)
WARNING (Continued)
restraint to a single anchor could
cause the anchor or attachment
to come loose or even break
during a crash. A child or others
could be injured. To reduce the
risk of serious or fatal injuries
during a crash, attach only
one child restraint per anchor.
{WARNING
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck and
the safety belt continues to
tighten. Buckle any unused safety
belts behind the child restraint so
children cannot reach them. Pull
the shoulder belt all the way out
of the retractor to set the lock,
if the vehicle has one, after the
child restraint has been installed. Notice:
Do not let the LATCH
attachments rub against the
vehicle’ s safety belts. This may
damage these parts. If necessary,
move buckled safety belts to
avoid rubbing the LATCH
attachments.
Do not fold the empty rear seat
with a safety belt buckled. This
could damage the safety belt or
the seat. Unbuckle and return the
safety belt to its stowed position,
before folding the seat.
1. Attach and tighten the lower attachments to the lower
anchors. If the child restraint
does not have lower
attachments or the desired
seating position does not have
lower anchors, secure the child
restraint with the top tether and
the safety belts. Refer to your
child restraint manufacturer
instructions and the instructions
in this manual.