
Black plate (4,1)Chevrolet Cruze Owner Manual - 2012
13-4 Customer Information
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Mexico, Central America, and
Caribbean Islands/Countries
(Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de
R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0800
Long Distance: 011-52-53 29 0800
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Chevrolet Owner Center (U.S.)
www.chevyownercenter.com
Information and services
customized for your specific
vehicle—all in one convenient
place.
.Digital owner manual, warranty
information, and more.
.Storage for online service and
maintenance records.
.Chevrolet dealer locator for
service nationwide.
.Exclusive privileges and offers.
.Recall notices for your specific
vehicle.
.OnStar and GM Cardmember
Services Earnings summaries.

Black plate (12,1)Chevrolet Cruze Owner Manual - 2012
13-12 Customer Information
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a
Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover),
visit Helm, Inc. at:
www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without
incurring obligation. Allow ample
time for delivery.
All listed prices are quoted in
U.S. funds. Make checks payable
in U.S. funds.

Black plate (5,1)Chevrolet Cruze Owner Manual - 2012
INDEX i-5
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-44
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Trip Odometer . . . . . . . . . . . . . . . . . 5-9
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-7
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-48
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-29
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-29
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Daytime Running Lamps (DRL) Indicator Light . . . . . . . . 5-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-22
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-22
Heating and Air
Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-21
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-11
Hydraulic Clutch . . . . . . . . . . . . . . 10-14
I
Ignition Positions . . . . . . . . 9-15, 9-18
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-27
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-14
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-35
Infotainment . . . . . . . . . . . . . . . . . . . . 7-2
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-80

Black plate (7,1)Chevrolet Cruze Owner Manual - 2012
INDEX i-7
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-13
Manual Mirrors . . . . . . . . . . . . . . . . 2-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-31
Manual Transmission . . . . . . . . . . 9-33 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Messages Airbag System . . . . . . . . . . . . . . . . 5-32
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-28
Brake System . . . . . . . . . . . . . . . . 5-29
Compass . . . . . . . . . . . . . . . . . . . . . 5-29
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-29
Engine Cooling System . . . . . . . 5-30
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-30
Engine Power . . . . . . . . . . . . . . . . 5-30
Fuel System . . . . . . . . . . . . . . . . . . 5-31
Key and Lock . . . . . . . . . . . . . . . . . 5-31
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Object Detection System . . . . . 5-32
Ride Control System . . . . . . . . . . 5-32 Messages (cont.)
Security . . . . . . . . . . . . . . . . . . . . . . 5-32
Service Vehicle . . . . . . . . . . . . . . . 5-32
Starting the Vehicle . . . . . . . . . . . 5-33
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Transmission . . . . . . . . . . . . . . . . . 5-33
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-28
Vehicle Reminder . . . . . . . . . . . . . 5-34
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-17
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-15
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual Rearview . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-50
Multi-band Antenna . . . . . . . . . . . . 7-18
N
Navigation Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-15
New Vehicle Break-In . . . . . . . . . . 9-15
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-32
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-9 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Pressure Light . . . . . . . . . . . . . . . . 5-20
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-4
OnStar
®System . . . . . . . . . . . . . . . 1-22
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Ordering Service Publications . . . . . . . . 13-12

Black plate (8,1)Chevrolet Cruze Owner Manual - 2012
i-8 INDEX
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-21
Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
ParkShifting into . . . . . . . . . . . . . . . . . . . 9-24
Shifting out of . . . . . . . . . . . . . . . . . 9-25
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-27 Assist, Ultrasonic . . . . . . . . . . . . . 9-42
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Brake and P (Park)Mechanism Check . . . . . . . . 10-27
Over Things That Burn . . . . . . . 9-27
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-12
Passenger Sensing System . . . 3-26
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-34 Phone
Bluetooth . . . . . . . . . 7-23, 7-25, 7-29
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-11
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Protection, Battery . . . . . . . . . . . . . 6-6
Reduced Engine Light . . . . . . . . 5-21
Retained Accessory (RAP) . . . 9-23
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-16
Program Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-16
Statement . . . . . . . . . . . . . . . . . . 13-16
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-12
Reception . . . . . . . . . . . . . . . . . . . . 7-17
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-14
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8
Rearview Mirror Automatic Dimming . . . . . . . . . . . 2-17
Rearview Mirrors . . . . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-44
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-16
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-84
Reduced Engine Power Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-5

Black plate (9,1)Chevrolet Cruze Owner Manual - 2012
INDEX i-9
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-34
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-32
Maintenance . . . . . . . . . . . . . . . . .11-15
Replacing Airbag System . . . . . . 3-32
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-48
Replacing Safety Belt
System Parts after a Crash . . . 3-18
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-40
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-23
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 13-6 Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-21
Rotation, Tires . . . . . . . . . . . . . . . . 10-55
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-28
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-10Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Extender . . . . . . . . . . . . . . . . . . . . . . 3-17
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-11
Lap-Shoulder Belt . . . . . . . . . . . . 3-12
Reminders . . . . . . . . . . . . . . . . . . . . 5-10
Replacing after a Crash . . . . . . 3-18
Use During Pregnancy . . . . . . . . 3-17
Safety Defects Reporting
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Safety Locks . . . . . . . . . . . . . . . . . . . 2-12
Safety System Check . . . . . . . . . . 3-17
Satellite Radio . . . . . . . . . . . . . . . . . 7-14
Scheduling Appointments . . . . . . 13-8
Sealant Kit, Tire . . . . . . . . . . . . . . 10-65 Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-7
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child Restraints . . . . . . . . . . . . . . 3-48, 3-50
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-14
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-13
Maintenance Records . . . . . . .11-16
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-12