Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information - 2012
4 New Vehicle Limited Warranty
What Is Covered
General Motors of Canada
Limited will provide for repairs
to the vehicle during the Warranty
Period in accordance with the
terms, conditions, and limitations
contained in this booklet.
Warranty Applies
This warranty is for GM vehicles
originally sold in Canada,
registered in Canada and normally
operated in Canada. GM warranty
coverages may be void or subject
to restrictions on GM vehicles that
have been imported or exported.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not
slight noise, vibrations, or other
normal characteristics of the
vehicle related to materials or
workmanship occurring during
the Warranty Period. Needed
repairs will be performed using
new or remanufactured parts.No Charge
Warranty repairs, including parts
and labor, will be made at no
charge.
Obtaining Repairs
To obtain warranty repairs, take
the vehicle to a GM dealer facility
handling your vehicle line within the
warranty period and request the
needed repairs. Reasonable time
must be allowed for the dealership
to perform the necessary repairs.
Warranty Period
The Warranty Period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the Coverage period.Base Warranty Coverage
The Base Warranty coverage for
Chevrolet, and GMC is for 3 years
or 60 000 kilometres, whichever
comes first, except for other
coverages listed here under“What
Is Covered”and those items listed
under“What Is Not Covered.”
The Base Warranty coverage
for Buick is for 4 years or
80 000 kilometres, whichever comes
first, except for other coverages
listed here under“What Is Covered”
and those items listed under“What
Is Not Covered”.
Powertrain Component Warranty
Coverage
The powertrain is covered for
5 years or 160 000 kilometres,
whichever comes first, except for
other coverages listed here under
"What Is Covered" and those items
listed under“What Is Not Covered”
later in this section.
Black plate (13,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 13
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle.
.Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to
the body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
.Coverages do not apply
if the odometer has been
disconnected, its reading
has been altered, or mileage
cannot be determined.
.Installation of non-GM
(General Motors) parts.
.Water or fluid contamination.
.Damage resulting from hail,
floods, windstorms, lightning and
other environmental conditions.
.Alteration of glass parts by
application of tinting films.
Important:This warranty is void
on vehicles currently or previously
registered as salvaged, scrapped
(irreparable), rebuilt, junked,
or otherwise considered a total loss.Damage or Corrosion Due
to Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water
or flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See“Chemical Paint
Spotting”underThings to Know
About the New Vehicle Limited
Warranty on page 22for details.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure
to use or maintain proper fluids,
fuel, lubricants, or refrigerants
between maintenance intervals
recommended in the owner
manual is not covered.
Black plate (14,1)Canadian Limited Warranty and Owner Assistance Information - 2012
14 New Vehicle Limited Warranty
Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect
fuel may cause driveability
problems such as hesitation,
lack of power, stalling, or failure
to start. It may also render
gauges inoperable or degrade
functionality for components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or incorrect
diesel fuel or gasoline may not
be covered.
Please refer to your owner
manual under“Fuel,”for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will
be covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects
or road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.Where to Go for Maintenance
Your new GM vehicle was designed
and built to the highest quality
standards, and that quality means
reliability, long-life and economical
operation for years to come.
The investment you made in
your new GM vehicle can best
be maintained at your GM dealer
who offers quality service and
genuine GM parts specifically
designed for your GM vehicle.
GM recommends having
maintenance performed by an
authorized GM dealership. GM
dealer technicians are specifically
trained to maintain and repair GM
vehicles. They stay current on the
latest service information through
GM technical bulletins, service
publications and training courses.
Black plate (29,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Emission Control Systems Warranty 29
General Motors of Canada Limited
warrants to owners of passenger
cars, light duty trucks and vans sold
in Canada, that the vehicle (1) was
designed, built and equipped so as
to conform at the time of sale with
the Emission Regulations under the
Canadian Environmental Protection
Act and (2) is free from defects in
material and workmanship which
cause the vehicle to fail to conform
with those regulations for a period
of the coverage outlined below.
How to Determine the
Applicable Emission Control
System Warranty
Federal or provincial agencies may
require different emission control
system warranties for light duty
trucks depending on whether the
truck is certified with a light duty or
heavy duty emission control system.To determine emission eligibility:
1. Determine if the vehicle has a
gasoline or diesel engine.
2. Locate the underhood emission
control label located inside the
engine compartment on the air
cleaner assembly or the engine.
3. The information on the bottom
left side of the label describes if
the vehicle has a light or heavy
duty emissions control system.
Emission Control Warranty
The Emission Control Systems
Warranty period described below
shall begin on the date the vehicle
is first delivered to the first retail
purchaser or, on the date the
vehicle is first placed in service
as a demonstrator or company
vehicle prior to sale at retail.Emission related defects in the
genuine GM components including
related diagnostic costs, parts and
labour, are covered by this warranty.
.Passenger Cars, Light Duty
Trucks (A Gross Vehicle
Weight Rating (GVWR) of
3856 kg (8500 lbs) or less)
and Vans that have a Light
Duty Gasoline Engine
‐For Chevrolet and GMC,
3 years or 60 000 kilometres
whichever comes first;
for Buick, 4 year or
80 000 kilometres whichever
comes first on the
Components in the Emission
Control Systems Warranty
Parts List; and 8 years or
130 000 kilometres, whichever
comes first, on the Specified
Major Emission Components.
Black plate (30,1)Canadian Limited Warranty and Owner Assistance Information - 2012
30 Emission Control Systems Warranty
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Gasoline Engine
‐5 years or 80 000 kilometres,
whichever comes first.
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Diesel Engine
‐5 years or 80 000 kilometres,
whichever comes first.
Emission Performance
Some provinces and local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance
of your vehicle. If a provincial
I/M program is enforced in your
area you may also be eligible for
Emission Performance coverage
whenallof the following three
conditions are met:
1. The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
and the New Vehicle Limited
Warranty and Owner Assistance
Information booklet supplied with
your vehicle;2. The vehicle fails a provincial
I/M test during the emission
warranty period indicated
above; and
3. The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions (including the denial
of the right to use the vehicle)
under local, provincial,
or federal law.
General Motors of Canada
Limited warrants that your dealer
will replace, repair, or adjust to
GM specifications, at no charge to
you, any of the parts listed under
the“Emission Warranty Parts List”
later in this section which may
be necessary to conform to the
applicable emission standards.
Non-GM parts labelled“Certified
to EPA Standards”are covered by
the Federal Emission Performance
Warranty.
Black plate (45,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Roadside Assistance Program 45
Roadside Assistance is not part
of or included in the coverage
provided by the General Motors
of Canada Limited Warranty.
General Motors of Canada
Limited reserves the right to
make any changes or discontinue
the Roadside Assistance program
at any time without notification.
Now that you are the owner of a
new General Motors vehicle, you
also have membership in General
Motorsround-the-clock,year-round
Roadside Assistance Program.It is one of the most comprehensive
owner satisfaction programs in the
industry—an important added
benefit of ownership. And it is in
effect for passenger cars, light duty
trucks and vans for 5 years or
160 000 kilometres, whichever
comes first.
One 24-hour Roadside Assistance
Hotline is all you need to
remember: 1-800-268-6800.
Please consult your dealer or your
owner manual for details.