Black plate (6,1)Canadian Limited Warranty and Owner Assistance Information - 2012
6 New Vehicle Limited Warranty
Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals, and gaskets as
well as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions:Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as the transfer
case control module and/or module
programming.Drive Systems Coverage
includes:All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts
and universal joints. All mounts,
supports, seals, and gaskets
as well as any electrical
components internal to the
drive axle. Also covered are
any actuators directly connected
to the drive axle (e.g., front
differential actuator).
Exclusions:Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and
rear hub bearings, locking hubs,
drive system cooling, lines, hoses,
radiator, sensors, wiring, and
electrical connectors related to
drive systems as well as any
drive system control module
and/or module programming.Tire Coverage
The tires supplied with your vehicle
are covered by General Motors
against defects in material or
workmanship under the Base
Warranty Coverage. Wear-out
is not considered a defect, and
it may occur before the vehicle
warranty expires. In this case, the
owner is responsible to purchase
replacement tires, or seek coverage
solely from the tire manufacturer.
For vehicles within the Base
Warranty Coverage, defective tires
will be replaced on a prorated
adjustment basis according to the
following mileage-based schedule:
Black plate (16,1)Canadian Limited Warranty and Owner Assistance Information - 2012
16 New Vehicle Limited Warranty
Other Terms
This warranty gives you specific
legal rights. You may have different
rights which vary from province to
province according to applicable
legislation. This warranty does
not exclude or limit those rights but
runs concurrently with any such
applicable provincial legislation.
General Motors of Canada Limited
does not authorize any person to
create for it any other condition or
liability in connection with these
vehicles.Any implied warranty
or condition (including any
implied warranty or condition of
merchantability or fitness for a
particular purpose) applicable to
this vehicle is limited in duration
to the duration of this written
warranty. The performance of
repairs and needed adjustments
is the exclusive remedy under
this written warranty or any
implied warranty or condition.General Motors of Canada
Limited shall not be liable for
incidental or consequential
damages resulting from breach
of this written warranty or any
implied warranty or condition.*
* Some provinces do not allow
limitations on how long an implied
warranty will last or the exclusion
or limitation of incidental or
consequential damages, so the
above limitations or exclusions
may not apply to you.
Volt-Specific Warranty
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada Limited
will warrant certain Voltec
®
components for Chevrolet Volt
(hereafter referred to as Voltec)
for 8 years or 160,000 kilometers
(100,000 miles), whichever comesfirst, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific Voltec
components of the vehicle.
This warranty is for Chevrolet Volt
vehicles registered and normally
operated in the United States or
Canada, respectively. In addition to
the initial owner of the vehicle, the
coverage described in this Voltec
warranty is transferable at no cost
to any subsequent person(s) who
assumes ownership of the vehicle
within the above-described 8 years
o160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this Voltec warranty.
This Voltec component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
Voltec Component Warranty.
Black plate (18,1)Canadian Limited Warranty and Owner Assistance Information - 2012
18 New Vehicle Limited Warranty
Electric Drive Unit
Electric drive unit assembly and
internal components, including the
auxiliary fluid pump, auxiliary pump
controller, and 3-phase cables.
Chevrolet Silverado Hybrid,
Tahoe Hybrid and GMC Sierra
and Yukon/Yukon Denali
Hybrid Specific Warranty
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada
Limited will warrant certain Hybrid
components for each Chevrolet
Silverado Hybrid, Chevrolet Tahoe
Hybrid, GMC Sierra Hybrid and
GMC Yukon/Yukon Denali Hybrid(hereafter referred to as Hybrid)
for 8 years or 160 000 kilometers
(100,000 miles), whichever comes
first, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific Hybrid
components of the vehicle.
This warranty is for Hybrid vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this Hybrid warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within
the above described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this Hybrid warranty.This Hybrid component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
Hybrid Component Warranty.
For Hybrid owners requiring more
comprehensive coverage than that
provided under this Hybrid warranty,
a GM Protection Plan may be
available. See your Chevrolet or
GMC dealer for more details.
Black plate (19,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 19
What is Covered
This Hybrid warranty covers repairs
to correct any Hybrid component
defect related to materials or
workmanship occurring during
the 8 year or 160 000 kilometers
(100,000 miles) term for the
following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles,
Hybrid warranty period, towing is
covered to the nearest Chevrolet
or GMC servicing dealer if your
vehicle cannot be driven because
of a warranted Hybrid specific
defect. Contact the GM Roadside
Assistance Center for towing. Refer
to the owner manual for details.
Chevrolet Silverado Hybrid,
Tahoe Hybrid, GMC Sierra and
Yukon/Yukon Denali Hybrid
Coverage
Transmission
Hybrid transmission assembly and
internal components, including
the transmission auxiliary fluid
pump, transmission auxiliary
pump controller, and 3-phase
transmission cables.
Brakes
Brake Modulator Assembly
Other Hybrid Components
Hybrid battery
The 300-volt electrical system
includes:
.Hybrid High Voltage Wiring
.Hybrid Control Modules
.Traction Power Inverter
Module (TPIM)
.Accessory Power Module (APM)
What Is Not Covered
In addition to the”What is Not
Covered“section previously, the
Voltec or Hybrid warranty does
not cover the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the Voltec or
Hybrid warranty.
Maintenance
As the vehicle owner, you are
responsible for the performance
of the scheduled maintenance
listed in your owner manual.
Maintenance intervals, checks,
inspections, and recommended
fluids and lubricants as prescribed
in the owner manual are necessary
to keep your vehicle in good
working condition. Any damage
Black plate (20,1)Canadian Limited Warranty and Owner Assistance Information - 2012
20 New Vehicle Limited Warranty
caused by owner/lessee failure
to follow scheduled maintenance
may not be covered by warranty.
Scheduled maintenance includes
such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters
LaCrosse eAssist™and Regal
eAssist™Coverage
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty
and Owner Assistance booklet,
General Motors of Canada Limited
will warrant certain eAssist
components for each LaCrosse
eAssist and Regal eAssist for
8 years or 160 000 kilometers
(100,000 miles), whichever comes
first, from the original in‐service date
of the vehicle, against warrantable
repairs to the specific eAssist
components of the vehicle.This warranty is for eAssist vehicles
registered and normally operated
in the United States or Canada,
respectively. In addition to the initial
owner of the vehicle, the coverage
described in this eAssist warranty
is transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within
the above-described 8 years or
160 000 kilometers (100,000 miles)
term. No deductibles are associated
with this eAssist warranty.
This eAssist component warranty is
in addition to the express conditions
and warranties described previously.
The coverage and benefits
described under“New Vehicle
Limited Warranty”are not extended
or altered because of this special
eAssist Component Warranty.For eAssist owners requiring more
comprehensive coverage than
that provided under this eAssist
warranty, a GM Protection Plan
may be available. See your Buick
dealer for more details.
eAssist Components
The energy storage control module
and components including eAssist
battery, eAssist battery disconnect,
powerpack assembly, and the
eAssist battery cooling fan.
Starter Generator Unit
The starter generator unit, starter
generator cooling pump, and the
high voltage 3-phase/12 volt cable
assembly.
Other eAssist Components
Auxiliary transmission pump
Black plate (21,1)Canadian Limited Warranty and Owner Assistance Information - 2012
New Vehicle Limited Warranty 21
What Is Not Covered
In addition to the“What is Not
Covered”section previously, this
eAssist warranty does not cover
the following items:
Wear Items
Wear items, such as brake linings,
are not covered in this eAssist
warrantyMaintenance
As the vehicle owner, you are
responsible for the performance of
the scheduled maintenance listed in
your owner manual. Maintenance
intervals, checks, inspections,
and recommended fluids and
lubricants as prescribed in the
owner manual are necessary to
keep your vehicle in good working
condition. Any damage caused
by owner/lessee failure to follow
scheduled maintenance may
not be covered by warranty.
Scheduled maintenance includes
such items as:
.Brake Pads/Linings
.Coolants and Fluids
.Filters
Black plate (27,1)Canadian Limited Warranty and Owner Assistance Information - 2012
Things to Know About the New Vehicle Limited Warranty 27
Additionally, General Motors
does not warranty non-GM parts,
calibrations, and/or software
modifications.The use of
parts, control module calibrations,
software modifications, and/or
any other alterations not issued
through General Motors will void
the warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modifications,
and/or other alteration.
The only exception is that non-GM
parts labeled“Certified to EPA
Standards”are covered by the
Federal Emissions Performance
Warranty.Recreation Vehicle and Special
Body Alterations
Installations or alterations to
the original equipment vehicle
(or chassis) as manufactured and
assembled by General Motors
are not covered by this warranty.
The body company, assembler,
or equipment installer, is solely
responsible for warranties on
the body or equipment and
any alterations to any of the
parts, components, systems,
or assemblies installed by GM.
Examples include, but are not
limited to, special body installation
or conversion (such as recreational
vehicles), the installation of any
non-GM part, cutting, welding or
the disconnecting of original
equipment vehicle or chassis parts
and components, extension of
the wheelbase, suspension and
driveline modifications and axle
additions.
Pre-Delivery Service
Defects in or damage to the
mechanical, electrical, sheet
metal, paint, trim and other
components of your vehicle
may occur at the factory or while
it is being transported to the
dealership. Normally, any defect
or damage occurring during
assembly is detected and corrected
at the factory during the inspection
process. In addition, dealerships
are obligated to inspect each
vehicle before delivery. They repair
any uncorrected factory defects and
any transit damage detected before
the vehicle is delivered to you.
Black plate (36,1)Canadian Limited Warranty and Owner Assistance Information - 2012
36 Things to Know About the Emission Control Systems Warranty
Replacement Parts
The emission control systems of
your vehicle, were designed, built
and tested using genuine GM parts†
and the vehicle is certified as being
in conformity with the Emission
Regulations under the Canadian
Environmental Protection Act.
Accordingly, it is recommended
that any replacement parts used
for maintenance or for the repair
of emission control systems be
new, genuine GM parts.
The warranty obligations are not
dependent upon the use of any
particular brand of replacement
parts. The owner may elect to
use non-genuine GM parts for
replacement purposes. Use of
replacement parts which are not
of equivalent quality may impair
the effectiveness of emission
control systems.
If other than new, genuine GM
parts are used for maintenance
replacements or for the repair of
components affecting emissioncontrol, the owner should assure
himself/herself that such parts are
warranted by their manufacturer
to be equivalent to genuine
General Motors parts in
performance and durability.
Warranty repairs must be performed
by an authorized General Motors
dealer except in an emergency
situation when a genuine GM part
or an authorized General Motors
dealer is not reasonably available
to the vehicle owner. You are
responsible for presenting your
vehicle to a GM dealer selling your
vehicle line as soon as a problem
exists.
† “GENUINE GM PARTS,”when
used in connection with GM
vehicles means parts manufactured
by or for GM, designed for use on
GM vehicles and distributed by
any division or subsidiary of
General Motors LLC.
Maintenance and Repairs
Warranty repairs must be performed
by an authorized dealer except in a
situation where the vehicle owner is
significantly inconvenienced and a
warranted part or a warranty station
is not reasonably available to the
vehicle owner.
If in a situation where you are
significantly inconvenienced,
and it is necessary to have repairs
performed by other than an
authorized General Motors
dealership, and you believe the
repairs are covered by the Emission
Control Systems Warranty, take the
replaced parts and your receipt to
your General Motors dealership
handling your vehicle line for
reimbursement consideration.