
Black plate (4,1)Chevrolet Avalanche Owner Manual - 2012
14-4 OnStar
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar mobile app. See
www.onstar.com for coverage maps.
Hands-Free Calling
1. PushX. System responds:
“OnStar ready.”
2. Say “Dial.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Retrieve My Number
1. PushX. System responds:
“OnStar ready.”
2. Say “My Number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
PushX. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. PushX. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.”
3. Say the entire number without pausing. System responds:
“Please say the name tag.” 4. Pick a name tag.
“System
responds: ”About to store
5. Say “Yes”or“No” to try again.
System responds: “OK, storing
Place a Call Using a Stored
Number
1. PushX. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Verify Minutes and Expiration
PushXand say “minutes” then
“verify” to check how many minutes
remain and their expiration date.

Black plate (5,1)Chevrolet Avalanche Owner Manual - 2012
OnStar 14-5
OnStar Mobile App
With an iPhone®or
Android™-based mobile device, an
OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.

Black plate (5,1)Chevrolet Avalanche Owner Manual - 2012
INDEX i-5
Front Fog LampLight . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-60 Additives . . . . . . . . . . . . . . . . . . . . . 9-62
E85 (85% Ethanol) . . . . . . . . . . . 9-63
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 9-66
Filling the Tank . . . . . . . . . . . . . . . 9-64
Fuels in Foreign Countries . . . . 9-62
Gasoline Specifications . . . . . . . 9-61
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Low Fuel Warning Light . . . . . . . 5-25
Management, Active . . . . . . . . . . 9-30
Recommended . . . . . . . . . . . . . . . 9-61
Requirements, California . . . . . 9-61
System Messages . . . . . . . . . . . . 5-39
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Full-Size Spare Tire . . . . . . . . . . 10-86 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
G
Garage Door Opener . . . . . . . . . . 5-53
Programming . . . . . . . . . . . . . . . . . 5-53
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-61
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-14
Engine Oil Pressure . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-15
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-10 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-35
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-38
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-35
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-38
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-3
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Heated Mirrors . . . . . . . . . . . . . . . . . 2-22

Black plate (6,1)Chevrolet Avalanche Owner Manual - 2012
i-6 INDEX
HeaterEngine . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-26
Highway Hypnosis . . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . . 9-12
Hill Start Assist (HSA) . . . . . . . . . 9-46
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
I
Ignition Positions . . . . . . . . . . . . . . 9-23
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-34
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-18
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-86
K
Key and Lock Messages . . . . . . . 5-40
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-50
Lamp Messages . . . . . . . . . . . . . . . 5-40
Lamps Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Cargo . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-3
License Plate . . . . . . . . . . . . . . . 10-39
Malfunction Indicator . . . . . . . . . 5-19
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-19
Lap-Shoulder Belt . . . . . . . . . . . . . 3-14
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-51
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-45 Level Control
Automatic . . . . . . . . . . . . . . . . . . . . . 9-50
Light StabiliTrak
®OFF . . . . . . . . . . . . . 5-23
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Lights Airbag Readiness . . . . . . . . . . . . . 5-16
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-22
Brake System Warning . . . . . . . 5-21
Charging System . . . . . . . . . . . . . 5-18
Cruise Control . . . . . . . . . . . . . . . . 5-26
Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Front Fog Lamp . . . . . . . . . . . . . . 5-26
High-Beam On . . . . . . . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-3
Low Fuel Warning . . . . . . . . . . . . 5-25
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-25
Tire Pressure . . . . . . . . . . . . . . . . . 5-24
Tow/Haul Mode . . . . . . . . . . . . . . . 5-23
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-23

Black plate (9,1)Chevrolet Avalanche Owner Manual - 2012
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
CD/DVD Player . . . . . . . . . . . . . . . 7-19
Reception . . . . . . . . . . . . . . . . . . . . 7-13
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-49
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-45
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-35
Rear Seat Audio (RSA) . . . . . . . 7-45
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-56
Rearview Mirror Automatic Dimming . . . . . . . . . . . 2-22
Rearview Mirrors . . . . . . . . . . . . . . 2-22
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-61 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-91
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . 10-35
Replacement Bulbs . . . . . . . . . . . 10-39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-36
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-36
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-51
Replacing Safety Belt
System Parts after a Crash . . . 3-21
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17 Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-43
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-28
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-40
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-11
Roadside Assistance Program . . . . . . . . . . . . . . . . 13-7, 13-9
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-25
Roof Rack System . . . . . . . . . . . . . 4-13
Rotation, Tires . . . . . . . . . . . . . . . . 10-62
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-31
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-12Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Extender . . . . . . . . . . . . . . . . . . . . . . 3-20
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-13
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-19
Lap-Shoulder Belt . . . . . . . . . . . . 3-14

Black plate (11,1)Chevrolet Avalanche Owner Manual - 2012
INDEX i-11
Storage Areas (cont'd)Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-13
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-15
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-25
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-13
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-12
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-16
TaillampsBulb Replacement . . . . . . . . . . 10-38
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-18 Immobilizer . . . . . . . . . . . . . . . . . . . 2-18
Throttle, Adjustable . . . . . . . . . . . . 9-22
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-64
Chains . . . . . . . . . . . . . . . . . . . . . . 10-69
Changing . . . . . . . . . . . . . . . . . . . 10-72 Tires (cont'd)
Designations . . . . . . . . . . . . . . . 10-52
Different Size . . . . . . . . . . . . . . . 10-66
Full-Size Spare . . . . . . . . . . . . . 10-86
If a Tire Goes Flat . . . . . . . . . . 10-70
Inflation Monitor System . . . . 10-59
Inspection . . . . . . . . . . . . . . . . . . 10-62
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Pressure Light . . . . . . . . . . . . . . . . 5-24
Pressure Monitor System . . . 10-58
Rotation . . . . . . . . . . . . . . . . . . . . 10-62
Secondary Latch System . . . 10-83
Sidewall Labeling . . . . . . . . . . . 10-50
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-53
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-66
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-68
Wheel Replacement . . . . . . . . 10-68
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-63
Top-Box Storage . . . . . . . . . . . . . . . . 4-2
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-36
Tow/Haul Mode Light . . . . . . . . . . 5-23 Towing
Driving Characteristics . . . . . . . . 9-67
Equipment . . . . . . . . . . . . . . . . . . . . 9-75
General Information . . . . . . . . . . 9-66
Recreational Vehicle . . . . . . . . 10-91
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-71
Trailer Sway Control (TSC) . . . 9-83
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-91
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-23
Trailer Sway Control (TSC) . . . . . . . . . . 9-83
Trailer Towing . . . . . . . . . . . . . . . . . 9-71
Transfer Case . . . . . . . . . . . 9-37, 9-42
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-32
Fluid, Automatic . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-43
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-12