Black plate (44,1)Cadillac SRX Owner Manual (Include Mex) - 2012
7-44 Infotainment System
Tips and Troubleshooting Chart (cont.)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or
by using a cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
Check that the headphones are positioned properly
with the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the
remote control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:Disc Load/Eject Error or
Mechanical Error:
There are disc
load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or the
disc is damaged. Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted:
No disc is
present when the
Yor MEM/CD/
AUX button is pressed on the radio.
Black plate (45,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Infotainment System 7-45
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPSs)*, two-way radios, mobile
faxes, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screens
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screens as
damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. RSA can only
control music sources that the front
seat passengers are not listening to,
except on radios where dual control
is allowed.
RSA can function when the front
radio is off.
Xdisplays on the
infotainment system when
RSA is on.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has a Rear Seat
Entertainment system with wireless
headphones, audio can also be
heard on Channel 2 of the wireless
headphones.
To listen to a portable audio device
through the RSA, attach the
portable audio device to either the front or rear auxiliary input,
if available. Turn the device on, then
choose the front auxiliary input with
the RSA SRCE button.A. Left side volume control.
Turn to increase or decrease
the volume of the left
headphones.
B. Right side volume control. Turn to increase or decrease
the volume of the right
headphones.
C. Left side 3.5 mm (1/8 in) headphone auxiliary jack.
D. Right side 3.5 mm (1/8 in) headphone auxiliary jack.
Black plate (46,1)Cadillac SRX Owner Manual (Include Mex) - 2012
7-46 Infotainment System
P(Power):Press to turn the
RSA on or off.
SRCE (Source): Press to select
between the radio, CD, and if these
features are available: DVD, front or
rear auxiliary, HDD, USB. The front
radio may override the rear
selection as required.
© ¨(Seek): While listening to the
radio, press to go to the previous or
to the next station and stay there.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios.
Press and hold
©or¨until “Tune”
displays. Continue to press
©or¨to
tune to an individual station. Tune
stays active until
©or¨has not
been pressed for several seconds.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios. While listening to a disc, press
¨to
go to the next track or chapter on
the disc. Press
©to go back to the
start of the current track or chapter if
more than 10 seconds have played.
If the front seat passengers are
listening to a disc, this function may
be inactive on some radios. Press
and hold
©or¨to fast reverse or
fast forward.
When a DVD video menu is being
displayed, press
©or¨to cursor up
or down on the menu. Hold
©or¨to
cursor left or right on the menu.
PROG (Program): Press to go to
the next preset radio station or
channel set on the main radio. If the
front seat passengers are listening
to the radio, this function may be
inactive on some radios. When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the disc or display disc
info. If the front seat passengers are
listening to a disc, this function may
be inactive on some radios.
When a disc is playing in the CD or
DVD changer, press and hold
PROG to select the next disc,
if multiple discs are loaded. If the
front seat passengers are listening
to a disc, this function may be
inactive on some radios.
The PROG button may be used
to access the menu of an MP3.
Once in the menu, use
©or¨to
make selections.
When a DVD video menu is
displayed, press PROG, or press
and hold PROG to perform the
menu function, then press ENTER.
Black plate (48,1)Cadillac SRX Owner Manual (Include Mex) - 2012
7-48 Infotainment System
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
b/g(Push To Talk) :Press to
answer incoming calls, confirm
system information, and start voice
recognition.
0/c(End Call/Mute): Press to
end a call, reject a call, or cancel an
operation.
Infotainment System Controls
If equipped, the infotainment system
allows certain controls to be
selected on the infotainment display.
For information about how to
navigate the menu system using the
infotainment controls, see Operation
on page 7‑7.
PHONE: Press to enter the Phone
main menu.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
VOL/
Oknob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Black plate (56,1)Cadillac SRX Owner Manual (Include Mex) - 2012
7-56 Infotainment System
Using the“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands Free
Calling Directory and the
Destinations Directory.
To delete all name tags:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Directory.”
3. Say “Hands Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial: This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers. Using the
“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Black plate (57,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Infotainment System 7-57
Once connected, the person called
will be heard through the audio
speakers.
Using the“Re‐dial”Command
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. After the tone, say “Re‐dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Press0/cto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Press0/cto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.” 3. Use the dial or call command to
dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Press0/cto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
To mute a call, press
b/g, and
then say “Mute Call.”
To cancel mute, press
b/g, and
then say “Un‐mute Call.”
Black plate (58,1)Cadillac SRX Owner Manual (Include Mex) - 2012
7-58 Infotainment System
Transferring a Call
Audio can be transferred between
the Bluetooth system and the
cell phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
To Transfer Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
To Transfer Audio to the Bluetooth
System from a Cell Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Black plate (60,1)Cadillac SRX Owner Manual (Include Mex) - 2012
7-60 Infotainment System
Infotainment System Controls
For information about how to
navigate the menu system using the
navigation system controls, see the
separate Navigation System
Manual.
PHONE:Press to enter the Phone
main menu.
Voice Control
The voice control system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice. Audio System
When using the UHP system, sound
comes through the vehicle's front
audio system speakers and
overrides the audio system. Use the
VOL/
Oknob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Turning Bluetooth On or Off
1. Press the CONFIG button.
2. Select Phone Settings, or touch Phone on a navigation radio.
3. Select Bluetooth.
4. Select Activation.
Changing Bluetooth Code
The default Bluetooth code should
work with most mobile phones.
If you are having difficulty pairing
your mobile phone, you can change
the code at any time. 1. Press the CONFIG button.
2. Select Phone Settings, or touch
Phone on a navigation radio.
3. Select Bluetooth.
4. Select Change Bluetooth Code.
5. Enter a new four-digit code, then select OK.
Ring Tone
There are three different ring tones
available for the UHP system.
To change the ring tone:
1. Press the CONFIG button.
2. Select Phone Settings, or touch Phone on a navigation radio.
3. Select Ring Tones.
4. Select Ring Tone 1, 2, or 3.
Default Settings
Selecting this option will reset the
ring tones and the Bluetooth code.