Black plate (2,1)Cadillac SRX Owner Manual (Include Mex) - 2012
14-2 OnStar
PushQto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check on the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Push
]to get a priority connection
to an Emergency Advisor available
24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in a crash even if
you cannot ask for it.
Push
]to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance
in emergency situations.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is
equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qto receive directions or
have them sent to the vehicle
navigation screen. Destinations
can also be forwarded to the
vehicle from Google Maps™ or
MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn‐by‐Turn Navigation
1. PushQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.
Black plate (3,1)Cadillac SRX Owner Manual (Include Mex) - 2012
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Push
X. System responds:
“OnStar ready,” then a tone.
Say “Cancel route.” System
responds: “Would you like to
cancel route directions to your
destination?”
2. Say “Yes.”System responds:
“OK, route canceled.”
3. Say “Goodbye.” Exits voice
commands.
Route Preview
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Route Preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands. Repeat
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with miles to
the destination, then responds
with “OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from Google
Maps™ and MapQuest.com to
their Turn-by-Turn Navigation or
screen-based navigation system.
When ready, the directions will be
downloaded to the vehicle.
Destination Download: Push
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.
After the call ends, push the “Go”
button on the navigation screen to
begin driving directions.
Destinations can also be
downloaded on the go.
For information about eNav,
Destination Download, and
coverage maps visit
www.onstar.com.
Black plate (5,1)Cadillac SRX Owner Manual (Include Mex) - 2012
OnStar 14-5
OnStar Mobile App
With an iPhone®or
Android™-based mobile device,
an OnStar mobile app can be
downloaded. The vehicle can be
remote started, if equipped, or the
doors can be unlocked from
anywhere there is cell phone
service. It can also check the fuel
level, tire pressure, and oil life.
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the
Tire Pressure Monitoring System.
If a diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles.
Not all OnStar services are
available everywhere or on all
vehicles. For more information,
a full description of OnStar
services, system limitations, and
OnStar terms and conditions,
see www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
Black plate (6,1)Cadillac SRX Owner Manual (Include Mex) - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle.
The available dealer‐installed
TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages
the OnStar subscription, and
allows viewing of videos of each
service. Get subscription plan
pricing and sign up for OnStar
Vehicle Diagnostics. Click on
the “My Account” tab on the
home page.
Black plate (7,1)Cadillac SRX Owner Manual (Include Mex) - 2012
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted
to change the PIN the first time
when speaking with an Advisor.
To change the OnStar PIN,
call OnStar and provide the
Advisor with the current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Black plate (8,1)Cadillac SRX Owner Manual (Include Mex) - 2012
i-8 INDEX
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Mass Storage Media (MEM) . . . 7-24
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages
Airbag System . . . . . . . . . . . . . . . . 5-38
Anti-theft Alarm System . . . . . . . 5-38
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-33
Brake System . . . . . . . . . . . . . . . . 5-33
Compass . . . . . . . . . . . . . . . . . . . . . 5-34
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-34
Engine Cooling System . . . . . . . 5-34
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-35
Engine Power . . . . . . . . . . . . . . . . 5-35
Fuel System . . . . . . . . . . . . . . . . . . 5-36
Key and Lock . . . . . . . . . . . . . . . . . 5-36
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Object Detection System . . . . . 5-37 Messages (cont.)
Ride Control System . . . . . . . . . . 5-37
Safety Belt . . . . . . . . . . . . . . . . . . . . 5-38
Service Vehicle . . . . . . . . . . . . . . . 5-38
Starting the Vehicle . . . . . . . . . . . 5-38
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38
Transmission . . . . . . . . . . . . . . . . . 5-39
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-32
Vehicle Reminder . . . . . . . . . . . . . 5-40
Vehicle Speed . . . . . . . . . . . . . . . . 5-40
Washer Fluid . . . . . . . . . . . . . . . . . 5-40
Mirrors Automatic Dimming . . . . . . . . . . . 2-21
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-22
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-20
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-21
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-21
Manual Rearview . . . . . . . . . . . . . 2-22
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Tilt in Reverse . . . . . . . . . . . . . . . . 2-22
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-58
Multi-band Antenna . . . . . . . . . . . . 7-18
N
Navigation Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-21
Navigation, OnStar
®. . . . . . . . . . . 14-2
Net Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Net, Convenience . . . . . . . . . . . . . 4-10
New Vehicle Break-In . . . . . . . . . . 9-16
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-37
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-25
Older Children, Restraints . . . . . 3-36
Online Owner Center . . . . . . . . . . 13-6
Black plate (9,1)Cadillac SRX Owner Manual (Include Mex) - 2012
INDEX i-9
OnStar®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
OnStar
®System . . . . . . . . . . . . . . . 1-24
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Ordering Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheating, Engine . . . . . . . . . . 10-18
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park Shifting into . . . . . . . . . . . . . . . . . . . 9-22
Shifting out of . . . . . . . . . . . . . . . . . 9-24
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-40
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Brake and P (Park)Mechanism Check . . . . . . . . 10-26
Over Things That Burn . . . . . . . 9-24
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-17
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Passenger Sensing System . . . 3-30
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-40
Phone
Bluetooth . . . . . . . . 7-47, 7-49, 7-53, 7-59Power
Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Retained Accessory (RAP) . . . 9-22
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-24
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-21
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-3