Black plate (63,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Infotainment System 7-63
To make a call using the Call
Lists menu:
1. Press PHONE twice, or pressPHONE once on vehicles with a
navigation system.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.
Making a Call
To make a call:
1. Press PHONE twice, or press PHONE once on vehicles with a
navigation system.
2. Select Enter Number for vehicles without a navigation system.
3. Select the numbers to be dialed. For vehicles with a navigation
system, touch the numbers on
the infotainment screen. For vehicles without a navigation
system, see
“Entering a
Character Sequence” in
Operation on page 7‑7 for more
information.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
To accept the incoming call, turn the
MENU/SELECT knob to “Answer”
and press the MENU/SELECT knob,
or press the
b/gbutton on the
steering wheel controls.
To decline the incoming call, turn
the MENU/SELECT knob to
“decline” and press the MENU/
SELECT knob, or press
the
b/gbutton on the
steering wheel controls. Call Waiting
Call waiting must be supported on
the mobile phone and enabled by
the wireless service carrier to work.
To accept the incoming call, turn the
MENU/SELECT knob to
“Answer”
and press the MENU/SELECT knob,
or press the
b/gbutton on the
steering wheel controls.
To decline the incoming call, turn
the MENU/SELECT knob to
“Decline” and press the MENU/
SELECT knob, or press
the
$/ibutton on the
steering wheel controls.
1. Press PHONE.
2. Select Switch Call from the menu.
Black plate (65,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Infotainment System 7-65
Apart from this, the voice control
acknowledges important commands
and will ask if necessary.
In order that calls are made inside
the vehicle do not lead to
unintentional triggering of the mobile
phone, the voice control does not
start until it has been activated.
Activating the Voice Control
For vehicles without a navigation
system, press the
b/gbutton on
the steering wheel to activate the
voice control of the UHP system.
For vehicles with a navigation
system, press the
b/gbutton on
the steering wheel to activate the
voice control of the UHP system
The system responds with a tone.
After the tone, say ”Phone.“
For the duration of the dialogue any
audio source that is active is muted
and any traffic news fade-in is
cancelled. Adjusting the Volume for Voice
Output
Turn the volume knob of the
Infotainment system or press
the + / - buttons on the
steering wheel.
Canceling Dialogue
There are various possibilities of
deactivating the voice control and
cancelling the dialogue:
.Press the$/ibutton on the
steering wheel controls.
.Enter the command “Cancel.”
.Do not enter a command for
some time.
.The command is unrecognized
after three tries. Main Menu Commands
The UHP system has a set of main
menu commands that are available
when voice control is first started.
After the voice control is activated,
a short tone indicates that the voice
control system is waiting for a
command.
Available commands:
.“Dial”
.“Call”
.“Re-dial”
.“Save”
.“Delete”
.“Directory”
.“Pair”
.“Select device”
.“Voice feedback”
.“Help”
.“Cancel”
Black plate (3,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Driving and Operating 9-3
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the Infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑14.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is
very dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by
even a small amount of alcohol.
You can have a serious —or
even fatal —collision if you drive
after drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Black plate (43,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Driving and Operating 9-43
Rear Vision
Camera (RVC)
The vehicle may have a Rear Vision
Camera (RVC) system. Read this
entire section before using it.
The RVC system can assist the
driver when backing up by
displaying a view of the area behind
the vehicle.
{WARNING
The RVC system does not display
pedestrians, bicyclists, animals,
or any other object located
outside the camera's field of view,
below the bumper, or under the
vehicle.(Continued)
WARNING (Continued)
Do not back the vehicle using
only the RVC screen or by using
the screen during longer, higher
speed backing maneuvers,
or where there could be
cross-traffic. Perceived distances
may be different from actual
distances.
Failure to use proper care before
backing may result in injury,
death, or vehicle damage. Always
check before backing by checking
behind and around the vehicle.
Vehicles Without a Navigation
System
When the vehicle is on and the
driver shifts into R (Reverse),
the video image automatically
appears on the inside rearview
mirror. Once the driver shifts out of
R (Reverse), the video image
automatically disappears from the
inside rearview mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the RVC system,
press and hold
z, located on the
inside rearview mirror, until the left
indicator light turns off. The RVC
display is now disabled.
To turn the RVC system on again,
press and hold
zuntil the left
indicator light illuminates. The RVC
system display is now enabled and
the display will appear in the mirror
normally.
Black plate (44,1)Cadillac SRX Owner Manual (Include Mex) - 2012
9-44 Driving and Operating
Vehicles With a Navigation
System
An image appears on the navigation
screen with the message“Check
Surroundings for Safety” when the
vehicle is shifted into R (Reverse).
The navigation screen goes to the
previous screen after approximately
10 seconds once the vehicle is
shifted out of R (Reverse).
To cancel the delay, do one of the
following:
.Press a hard key on the
navigation system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph). Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Camera. When a
checkmark appears next to the
Camera option, the RVC system
is on. Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Front and Rear
Parking Assist (UFRPA) system
must not be disabled to use the
caution symbols. The error message
“Rear Parking Assist Symbols
Unavailable”
may display if UFRPA
has been disabled and the
symbols have been turned on.
See Ultrasonic Parking Assist on
page 9‑40.
The symbols appear and may
cover an object when viewing the
navigation screen when an object is
detected by the UFRPA system.
Black plate (1,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users
(U.S. and Canada) . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program
(U.S. and Canada) . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments
(U.S. and Canada) . . . . . . . . 13-13 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-15
Service Publications Ordering Information . . . . . . 13-17
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-19
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-19
Vehicle Data Recording and
Privacy
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-20
Event Data Recorders . . . . . . 13-20
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-21
Navigation System . . . . . . . . . 13-21
Radio Frequency Identification (RFID) . . . . . . . 13-21
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-21
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.
Black plate (21,1)Cadillac SRX Owner Manual (Include Mex) - 2012
Customer Information 13-21
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor. See OnStar
Overview on page 14‑1 for more
information.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation manual for information
on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (1,1)Cadillac SRX Owner Manual (Include Mex) - 2012
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem. Push
Qor call 1‐888‐4‐ONSTAR
(1‐888‐466‐7827) to speak to an
Advisor.
Push
Xto:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.