Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-1
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . 7-2
Theft-Deterrent Feature . . . . . . . 7-3
Overview . . . . . . . . . . . . . . . . . . . . . . 7-4
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-9
Satellite Radio . . . . . . . . . . . . . . . 7-15
Radio Reception . . . . . . . . . . . . . 7-17
Rear Side WindowAntenna . . . . . . . . . . . . . . . . . . . . 7-17
Satellite Radio Antenna . . . . . . 7-18
Audio Players
CD/DVD Player . . . . . . . . . . . . . . 7-18
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Auxiliary Devices . . . . . . . . . . . . 7-30
Rear Seat Infotainment
Rear Seat Entertainment (RSE) System
(Overhead) . . . . . . . . . . . . . . . . . 7-32
Rear Seat Entertainment (RSE) System
(Headrest DVD) . . . . . . . . . . . . 7-42
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . 7-56
Navigation
Using the NavigationSystem . . . . . . . . . . . . . . . . . . . . . 7-58
Maps . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Navigation Symbols . . . . . . . . . 7-61
Destination . . . . . . . . . . . . . . . . . . 7-66
Configure Menu . . . . . . . . . . . . . 7-81
Global Positioning System (GPS) . . . . . . . . . . . . . . 7-94
Vehicle Positioning . . . . . . . . . . 7-95
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . 7-95 If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . 7-96
Map Data Updates . . . . . . . . . . . 7-96
Database Coverage Explanations . . . . . . . . . . . . . . . 7-97
Voice Recognition
Voice Recognition . . . . . . . . . . . 7-97
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-100
Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-17
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static
can occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
XM™Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as
with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on.
This interference causes an
increased level of static while
listening to the radio. If static is
received while listening to the radio,
unplug the cellular phone and turn
it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
Black plate (18,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-18 Infotainment System
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged.
There is enough space between
the grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice:Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects. Notice:
Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.
Satellite Radio Antenna
The XM Satellite Radio antenna is
located on the roof of the vehicle.
Keep the antenna clear of
obstructions for clear radio
reception.
If the vehicle has a sunroof, the
performance of the XM system
(if equipped) may be affected if the
sunroof is open.
Audio Players
CD/DVD Player
The player can be used for CD,
MP3, and as a DVD video player.
Read this section for more
information about DVD video.
When playing an audio CD the rear
seat operator can power on the
RSE video screen and use the
remote control to navigate through
the tracks on the CD.
CD Player
While playing a CD, the navigation
system is available.
When you insert a CD, the CD
tab displays. If a DSP setting is
selected for the CD, it activates
each time you play a CD.
If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source.
Black plate (36,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-36 Infotainment System
When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Video Screen(s)
The video screen(s) are located in
the overhead console.
To use the video screen(s):
1. Push the release button locatedon the overhead console.
2. Move the screen to the desired position.
When the video screen is not in
use, push it up into its locked
position. If a DVD is playing and the screen
is raised to its locked position, the
screen remains on. This is normal,
and the DVD continues to play
through the previous audio source.
Use the remote control power button
or eject the disc to turn off the
screen.
The overhead console contains the
infrared transmitters for the wireless
headphones and the infrared
receivers for the remote control.
They are located at the rear of the
console.
Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screens” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear
of the RSE overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals
from the remote control. If the
remote control does not seem to
be working, the batteries might
need to be replaced. See “Battery
Replacement” later in this section.
Black plate (40,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-40 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Black plate (55,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-55
Tips and Troubleshooting Chart
ProblemRecommended Action
IR Sensor
Inoperative
.Check that the batteries are good in the remote control.
.Check that the remote Control IR Sensor is not blocked.
.Aim the remote control toward the IR Sensor being
controlled.
.Select the correct screen, 3 or 4.
No picture
.Check that the correct video input mode is selected.
.Check that the video cable is plugged into the jack
securely.
No Sound
.Check that the correct audio input mode is selected.
.Check that the audio cable is securely plugged into
the jack.
Cleaning the Video Screens
The video display screens are
made of a specially coated glass
and can be scratched or damaged
by abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft, lint-free,
cotton cloth that has been slightly dampened with warm water. Dry the
screens by wiping with a clean dry
cotton cloth.
Cleaning the Components
Use care when touching or cleaning
the components such as the DVD
player or the discs.Do not use DVD lens cleaners for
DVD players because the lens of
the DVD optics can become
contaminated by lubricants.
Handle CDs and DVDs carefully.
Store them in their original cases or
other protective cases and away
from direct sunlight and dust. The
DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.
Do not touch the bottom side of a
CD or DVD while handling it; this
could damage the surface. Pick up
CDs or DVDs by grasping the outer
edges or the edge of the hole and
the outer edge.
Black plate (94,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-94 Infotainment System
Setting the Clock
The navigation system time and the
analog clock operate independently.
Changing the time through the
navigation system does not change
the time on the analog clock. See
Clock on page 5‑7to change the
analog clock time.
Press CONFIG to enter the
configure menu options, then
press CONFIG repeatedly until the
time is selected or press the time
screen button.
Hours: Press−or + to decrease or
increase the hours.
Minutes: Press−or + to decrease
or increase the minutes.
12/24 Format: Select the
12 screen button for standard
time; select the 24 screen button for
military time.
Global Positioning
System (GPS)
The navigation system determines
the position of the vehicle by using
satellite signals, various vehicle
signals, and map data.
At times, other interferences such
as the satellite condition, road
configuration, the condition of the
vehicle and/or other circumstances
can interfere with the navigation
system's ability to determine the
accurate position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
the GPS Satellites of the United
States Department of Defense.
When the vehicle is not receiving
signals from the satellites, a symbol
appears on the map screen. Refer
to Global Positioning System (GPS)
on page 7‑94. This system may not be available or
interferences may occur if any of the
following are true:.Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
.Objects are located on the front
dash of the vehicle.
.Satellites are being repaired or
improved.
.After-market glass tinting has
been applied to the vehicle's
windshield.
Notice: Do not apply after-market
glass tinting to the vehicle's
windows. Glass tinting interferes
with the system's ability to
receive GPS signals and causes
the system to malfunction.
The window might have to be
replaced to correct the problem.
This would not be covered by the
warranty.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Climate Controls 8-1
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear Climate Control System (Rear Climate with Rear Seat
Audio) . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-7
Climate Control Systems
Dual Automatic Climate Control System
The heating, cooling, and ventilation in the vehicle can be controlled
with this system. The vehicle also has a flow-through ventilation system
described later in this section.
Climate Control with Heated and Cooled Seats Shown
A. Driver and Passenger Temperature Controls
B. AUTO (Automatic Operation)
C. Defrost
D. Recirculation
E. Rear Window Defogger F. Air Conditioning
G. Heated and Cooled Seats
H. Fan Control
I. REAR (Rear Climate Control)
J. Air Delivery Mode Control