
Black plate (94,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-94 Infotainment System
Setting the Clock
The navigation system time and the
analog clock operate independently.
Changing the time through the
navigation system does not change
the time on the analog clock. See
Clock on page 5‑7to change the
analog clock time.
Press CONFIG to enter the
configure menu options, then
press CONFIG repeatedly until the
time is selected or press the time
screen button.
Hours: Press−or + to decrease or
increase the hours.
Minutes: Press−or + to decrease
or increase the minutes.
12/24 Format: Select the
12 screen button for standard
time; select the 24 screen button for
military time.
Global Positioning
System (GPS)
The navigation system determines
the position of the vehicle by using
satellite signals, various vehicle
signals, and map data.
At times, other interferences such
as the satellite condition, road
configuration, the condition of the
vehicle and/or other circumstances
can interfere with the navigation
system's ability to determine the
accurate position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
the GPS Satellites of the United
States Department of Defense.
When the vehicle is not receiving
signals from the satellites, a symbol
appears on the map screen. Refer
to Global Positioning System (GPS)
on page 7‑94. This system may not be available or
interferences may occur if any of the
following are true:.Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
.Objects are located on the front
dash of the vehicle.
.Satellites are being repaired or
improved.
.After-market glass tinting has
been applied to the vehicle's
windshield.
Notice: Do not apply after-market
glass tinting to the vehicle's
windows. Glass tinting interferes
with the system's ability to
receive GPS signals and causes
the system to malfunction.
The window might have to be
replaced to correct the problem.
This would not be covered by the
warranty.

Black plate (95,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-95
For more information if the GPS is
not functioning properly, seeVehicle
Positioning on page 7‑95 and
Problems with Route Guidance on
page 7‑95.
Vehicle Positioning
At times, the position of the vehicle
on the map may be inaccurate due
to one or more of the following
reasons:
.Road system has changed.
.Vehicle is driving on slippery
road surfaces such as in sand,
gravel, and/or snow.
.Vehicle is traveling on winding
roads.
.Vehicle is on a long
straight road.
.Vehicle is approaching a tall
building or a large vehicle.
.Surface streets run parallel to a
freeway.
.Vehicle has just been transferred
by a vehicle carrier or a ferry.
.Current position calibration is set
incorrectly.
.Vehicle is traveling at high
speed.
.Vehicle changes directions more
than once, or when the vehicle is
turning on a turn table in a
parking lot.
.Vehicle is entering and/or exiting
a parking lot or a garage.
.GPS signal is not received.
.Roof carrier is installed on the
vehicle.
.Vehicle is being driven with tire
chains.
.Tires are replaced.
.Tire pressure for the tires is
incorrect.
.Tires are worn.
.First time the map DVD is
inserted.
.Battery is disconnected for
several days.
.Vehicle is driving in heavy traffic
where driving is at low speeds,
and the vehicle is stopped and
started repeatedly.
See your dealer if other problems
occur.
Problems with Route
Guidance
Inappropriate route guidance may
occur under one or more of the
following conditions:
.You have not turned onto the
road indicated.
.Route guidance may not be
available when using automatic
rerouting for the next right or
left turn.
.The route may not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places may be
announced occasionally.

Black plate (96,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-96 Infotainment System
.It may take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting may display
a route returning to the set
stopover if you are heading for
a destination without passing
through a set stopover.
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.Some routes may not be
searched.
.The route to the destination may
not be shown if there are new
roads, if roads have recently
changed, or if certain roads are
not listed on the map DVD.
SeeDatabase Coverage
Explanations on page 7‑97
To recalibrate the vehicle's position
on the map, see your dealer.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
Map Data Updates
The navigation map database is
stored on a compact flash card. It is
usable only in this type of navigation
system, and will not function in other
electronic devices.
The map in the vehicle was installed
by the factory and is the most
up-to-date information available
as the vehicle was produced. This
map may have to be updated
periodically, provided that the map
information has changed. See your
dealer for service.
Ordering Map Data Updates
The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the
system or the update process,
contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center's website,
www.gmnavdisc.com. For any
updates or replacements, call the
GM Nav Disc Center or order the
new database online. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date map
database for the vehicle is sent.
See “Vehicle Identification Number
(VIN)” in the index of the vehicle
owner manual for more information.

Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-97
Mexico
For any questions about the
operation of the navigation
system or the update process,
contact General Motors of
Mexico, Customer Care Center
Cadillac toll-free phone number,
01-800-466-0805 or write to
[email protected]. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date
DVD map disc for the vehicle is
sent. See“Vehicle Identification
Number (VIN)” in the Index of the
vehicle owner manual for more
information.
After receiving the updated map
database, see your dealer for
replacement.Database Coverage
Explanations
Coverage area depends upon the
map detail available. Some areas
have greater map detail than others.
The navigation system works only
as well as the information provided
on the stored map data. See Map
Data Updates on page 7‑96 on how
to obtain updated map information.
Voice Recognition
The navigation system's voice
recognition allows for hands-free
operation of the navigation
system, audio system, and OnStar
(if equipped) features.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9‑25 for more
information.

Black plate (98,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-98 Infotainment System
To use voice recognition:
1. Press and hold SRCE locatedon the steering wheel until you
hear a beep. The audio system
mutes.
2. Clearly state one of the commands listed on the
following pages. Helpful Hints for Stating
Commands
.When a multiple command is
available, choose the command
that works best.
.Words that are in brackets are
optional. For example, for the
command Radio [band] [select]
FM, stating Radio FM or Radio
select FM are both valid
commands.
.When the system recognizes the
command the system does one
of the following:
‐
Perform the function.
‐ Ask you to confirm your
choice.
‐ Issue an error message “Did
not recognize. Voice
Recognition Canceled.”
.If you experience difficulty
with the system recognizing a
command, try saying it more
softly, and wait for a few
seconds after the beep,
or repeat the command.
.Background noise may
cause voice commands to
be misunderstood, including
airflow noise from wind.
.To use the voice recognition
system, the map DVD must be
loaded and the navigation
system must be on.
This system is able to recognize
commands in three different
languages. The system only
recognizes commands based on
the language selected from the
Driver Information Center (DIC).
See Driver Information Center (DIC)
on page 5‑24 for more information.
Voice Recognition Commands
The following list shows all of
the voice commands available
for the navigation system with a
brief description of each. The
commands are listed with the
optional words in brackets. To use
the voice commands, refer to the
instructions listed previously.

Black plate (99,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-99
Voice Tag Commands
The following are voice tag
commands that can be accessed
by clearly stating the commands
exactly as they are written. There
are up to 40 voice tag entries for
destinations.
Navigation go to [destination],
navigation select:These
commands instruct the system to
select a destination saved under
the voice tag you have stored. The
system prompts for a destination
name then waits for you to state
the name.
If not currently driving on a route,
the system automatically creates the
voice tag destination as the final
destination. If driving on a route, the
system automatically creates the
voice tag destination as a stopover.
Up to three stopovers can be
created. Storing Voice Tags
From the address book entry
information page, press the
Add Voice tag screen button. The
system responds
“Name Please?”
and you will have four seconds to
record a name. The system asks for
confirmation of the name before
saving it as a voice tag.
Navigation Help
This command instructs the system
to assist with navigation commands.
Display Commands
Use the following display commands
to set the display mode.
Display [set] day [mode]: Sets the
display to daytime mode.
Display [set] night [mode]: Sets
the display to night mode.
Display [set] auto [mode]: Sets
the display to automatic mode. The
system changes between day and
night mode automatically. System help:
Instructs the system
to assist with display commands.
Radio Commands
The following are radio commands
that can be accessed by clearly
stating the commands exactly as
they are written.
Radio [band] [select] AM,
radio [band] [select] FM, radio
[band] [select] XM (if equipped),
radio [band] [select] satellite
(if equipped): Instructs the system
to go to either the AM, FM, or XM
(if equipped).
Radio [select] (frequency) AM,
radio [select] (frequency) FM:
Instructs the system to go to a
specific frequency on either AM
or FM.
Radio [select] (channel) XM
(if equipped), radio [select]
(channel) satellite (if equipped):
Instructs the system to go to a
specific channel on the XM band
(if equipped).

Black plate (100,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
7-100 Infotainment System
Radio help:Instructs the system to
assist with radio commands.
CD Commands
The following are CD, MP3, and
DVD commands that can be
accessed by clearly stating the
commands exactly as they are
written.
CD, DVD, Disc: Use this command
to select a CD, DVD, or disc that is
currently loaded.
CD, DVD, Disc, [select] track
(one, two, three, etc.): Instructs
the system to select a specific track
number.
CD, DVD, Disc select next
folder: Use this command to
select the next folder on the MP3 or
audio DVD. CD, DVD, Disc select previous
folder:
Use this command to select
the previous folder on the MP3 or
audio DVD.
CD help, DVD help, Disc help:
Instructs the system to assist with
CD and DVD commands.
Auxiliary Commands
The following auxiliary commands
can be accessed by clearly stating
the commands exactly as they
are written. The commands are
available when the auxiliary source
is available.
Aux, Auxiliary: Use this command
to select the auxiliary device, when
a device is connected.
Voice Help
Provides a description of help
commands that can be used.Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system
can interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list
with the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.

Black plate (101,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012
Infotainment System 7-101
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
See “Voice Pass-Thru” in this
section for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or
too often could cause a crash
resulting in injury or death. Focus
your attention on driving. A Bluetooth system can use a
Bluetooth‐capable cell phone with a
Hands‐Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.