Page 265 of 494

Black plate (85,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-85
Using the“Store”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the system repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,”
and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b/gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial: This command is used to
dial the last number used on the cell
phone.
Page 266 of 494

Black plate (86,1)Cadillac Escalade EXT Owner Manual - 2012
7-86 Infotainment System
Using the“Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number. To hear all of the numbers
recognized by the system, say
“Verify”
at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re‐dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Page 267 of 494

Black plate (87,1)Cadillac Escalade EXT Owner Manual - 2012
Infotainment System 7-87
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Page 268 of 494

Black plate (88,1)Cadillac Escalade EXT Owner Manual - 2012
7-88 Infotainment System
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in‐vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Page 269 of 494
Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2012
Climate Controls 8-1
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 8-1
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-6
Climate Control Systems
Dual Automatic Climate Control System
The heating, cooling, and ventilation in the vehicle can be controlled with
this system. The vehicle also has a flow-through ventilation system
described later in this section.
Climate Control with Heated and Cooled Seats shown
A. Driver and Passenger Temperature Controls
B. AUTO (Automatic Operation)
C. Recirculation
D. Air Conditioning E. Heated and Cooled Seats
F. Fan Control
G. Defrost
H. Rear Window Defogger
I. Air Delivery Mode Control
Page 270 of 494

Black plate (2,1)Cadillac Escalade EXT Owner Manual - 2012
8-2 Climate Controls
O(Off):Press the driver side
temperature knob to turn the climate
control system off. Outside air still
enters the vehicle, and is directed to
the floor. This direction can be
changed by pressing the mode
button. The temperature can also be
adjusted using either temperature
knob. Press the up or down arrows
on the fan switch, the defrost button,
the AUTO button, driver side
temperature knob, or the air
conditioning button to turn the
system on when it is off.
Driver and Passenger Side
Temperature Knob
The driver and passenger side
temperature knobs are used to
adjust the temperature of the air
coming through the system on the
driver or passenger's side of the
vehicle. The temperature can be
adjusted even if the system is
turned off. This is possible since
outside air always flows through the system as the vehicle is
moving forward unless it is set to
recirculation mode. See
“Recirculation”
later in this section.
Turn the knob clockwise or
counterclockwise to increase or
decrease the cabin temperature.
The display will show the
temperature setting increasing
or decreasing.
Set the passenger's temperature
setting to match the driver
temperature setting by pressing the
passenger power knob.
When in defrost mode the
passenger temperature setting
cannot be changed.
Automatic Operation
AUTO (Automatic): When
automatic operation is active the
system will control the inside
temperature, the air delivery, and
the fan speed. Use the steps below to place the
entire system in automatic mode:
1. Press the AUTO button.
When AUTO is selected, the
display will change to show the
current temperature(s) and
AUTO will appear. The current
delivery mode and fan speed
will also be displayed for
approximately five seconds.
When AUTO is selected, the air
conditioning operation and air
inlet will be automatically
controlled. The air conditioning
compressor will run when the
outside temperature is over
about 4°C (40°F). The air inlet
will normally be set to outside
air. If it is hot outside, the air
inlet may automatically switch to
recirculate inside air to help
quickly cool down the vehicle.
The light on the button comes on
in recirculation.
Page 271 of 494

Black plate (3,1)Cadillac Escalade EXT Owner Manual - 2012
Climate Controls 8-3
2. Set the driver and passengertemperature.
To find your comfort setting, start
with a 23°C (74°F) temperature
setting and allow about
20 minutes for the system to
regulate. Use the driver or
passenger temperature buttons
to adjust the temperature setting
as necessary. If a temperature
setting of 15°C (60°F) is chosen,
the system remains at the
maximum cooling setting. If a
temperature setting of 32°C
(90°F) is chosen, the system
remains at the maximum
heat setting. Choosing either
maximum setting will not cause
the vehicle to heat or cool any
faster.
Do not to cover the sensor located
on the top of the instrument panel
near the windshield. This sensor
regulates air temperature based on
sun load and also turns on the
headlamps. To avoid blowing cold air in cold
weather, the system will delay
turning on the fan until warm air is
available. The length of delay
depends on the engine coolant
temperature. Pressing the fan
switch will override this delay and
change the fan to a selected speed.
Manual Operation
You may manually adjust the air
delivery mode or fan speed.
y 9 z(Fan Control):
Press the
up or down arrows to increase or
decrease the fan speed
Pressing this button when the
system is off will turn the system on.
Pressing either arrow while using
automatic operation will place the
fan in manual operation. The fan
setting will display and the AUTO
light will turn off. The air delivery will
remain in automatic operation.
y Nz(Air Delivery Mode
Control): Press to change the
direction of the airflow in the vehicle.
Repeatedly press the button until
the desired mode appears on the
display.
When the system is turned off, the
display goes blank after displaying
the current status of the system.
H(Vent): Air is directed to the
instrument panel outlets.
)(Bi-Level): Air is divided
between the instrument panel and
floor outlets. Some air is directed
towards the windshield and side
window outlets. Cooler air is
directed to the upper vents and
warmer air to the floor vents.
6(Floor): Air is directed to the
floor outlets, with some to the
windshield, side window outlets, and
second row floor outlets. In this
mode, the system automatically
selects outside air.
Page 272 of 494

Black plate (4,1)Cadillac Escalade EXT Owner Manual - 2012
8-4 Climate Controls
-(Defog):This mode clears the
windows of fog or moisture. Air is
directed to the windshield, floor
outlets, and side window vents. In
this mode, the system turns off
recirculation and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defog mode.
0(Defrost): This mode removes
fog or frost from the windshield
more quickly. Air is directed to the
windshield and side window vents,
with some directed to the floor
vents. In this mode, the system
automatically forces outside air
into the vehicle and runs the air
conditioning compressor unless the
outside temperature is close to
freezing. The recirculation mode
cannot be selected while in the
defrost mode. The passenger temperature control
cannot be activated while in defrost
mode. If the passenger control
knob is pressed, the passenger
temperature flashes three times
and will not work. If the passenger
control knob is adjusted, the driver
temperature indicator changes. The
passenger temperature will not be
displayed.
If vent, bi-level, or floor mode is
selected again, the climate control
system displays the previous
temperature settings.
Do not drive the vehicle until all the
windows are clear.
#(Air Conditioning):
Press to
turn the air conditioning (A/C)
compressor on and off. An indicator
light comes on to show that the air
conditioning is on. Pressing this button when the
outside temperature is too cool for
air conditioning will make the air
conditioning indicator flash three
times and then turn off indicating
the air conditioning mode is not
available. If the air conditioning is
on and the outside temperature
drops below a temperature which is
too cool for air conditioning to be
effective, the air conditioning light
turns off to show that the air
conditioning mode has been
canceled.
On hot days, open the windows long
enough to let hot inside air escape.
This helps to reduce the time it
takes for the vehicle to cool down.
It also helps the system to operate
more efficiently.
The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.