Black plate (3,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Keys, Doors, and Windows 2-3
Remote Keyless Entry
(RKE) System See Radio Frequency Statement on
page 13 ‑ 21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
If there is a decrease in the RKE
operating range: .
Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “ Battery Replacement ” later
in this section. .
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service. Remote Keyless Entry
(RKE) System Operation The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2 ‑ 3 .
With Remote Start and Power
Liftgate and Liftglass (Without
Remote Start Similar) The following functions may be
available if this vehicle has the
RKE system:
Q (Lock): Press to lock all the
doors.
If enabled through the Driver
Information Center (DIC), the turn
signal lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn chirps
when
Q is pressed again within
three seconds. See Vehicle
Personalization on page 5 ‑ 38 for
additional information.
Pressing
Q arms the content
theft ‐ deterrent system. See
Anti-theft Alarm System on
page 2 ‑ 13 .
K (Unlock): Press once to unlock
only the driver door. If
K is pressed
again within three seconds, all
remaining doors unlock. The interior
lamps may come on and stay on for
20 seconds or until the ignition is
turned on.
Black plate (27,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Vehicle Care 10-27
Battery If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Refer to the replacement number on
the original battery label when a
new battery is needed. See Engine
Compartment Overview on
page 10 ‑ 6 for battery location.
{ WARNINGBattery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling. Vehicle Storage
{ WARNINGBatteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10 ‑ 88 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative ( − ) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative ( − ) cable from the
battery or use a battery trickle
charger. All-Wheel Drive Transfer Case If the vehicle is equipped with
All-Wheel Drive, be sure to perform
the lubricant checks described in
this section.
When to Check Lubricant
Refer to Maintenance Schedule on
page 11 ‑ 3 to determine how often to
check the lubricant.
Black plate (89,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Vehicle Care 10-892. Get the vehicles close enough
so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in
N (Neutral) before setting the
parking brake. If you have a
four-wheel-drive vehicle, be sure
that the transfer case is in a
drive gear, not in N (Neutral). Notice: If any accessories are left
on or plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible,
turn off or unplug all accessories
on either vehicle when jump
starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This avoids
sparks and helps save both
batteries. And it could save the
radio! 4. Open the hood on the other
vehicle and locate the
positive (+) and negative ( − )
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative ( − ) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
Black plate (90,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
10-90 Vehicle Care
The remote negative ( − ) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.
See Engine Compartment
Overview on page 10 ‑ 6 for more
information on the location of the
remote positive (+) and remote
negative ( − ) terminals. { WARNINGAn electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{ WARNINGUsing an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
(Continued) WARNING (Continued) add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{ WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables do
not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
13-8 Customer Information Roadside Service is not a part of the
New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges ™.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow. .
Flat Tire Change: Service to
change a flat tire with spare tire.
The spare tire, if equipped, must
be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery. .
Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks for
delivery. .
Trip Interruption Benefits and
Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. Only) Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile radius
of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
13-10 Customer Information This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Cadillac
Customer Assistance Center
at 01-800-466-0805.
Services Provided .
Flat Tire Change : If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Cadillac dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility. .
Emergency Fuel Delivery :
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock-Out Service : Service to
unlock the vehicle if you are
locked out. .
Battery Jump Start : Service to
jump start a dead battery. .
*Emergency Messages :
Transmission of urgent phone
messages. .
*Emergency Calls : Call for
emergency services. .
*Dealership Location
Assistance : Information
regarding addresses and
telephone numbers for Cadillac
dealers. .
Emergency Towing : Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Cadillac dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.