Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Customer Information 13-7.
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Features and Auto Care
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GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Service
(U.S. and Canada) U.S.: 1-800-224-1400
Canada: 1-800-882-1112 .
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438 .
Service is available 24 hours a day,
365 days a year. Calling for Service When calling Roadside Service,
have the following information
ready: .
Your name, home address, and
home telephone number. .
Telephone number of your
location. .
Location of the vehicle. .
Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle. .
Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Black plate (16,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
13-16 Customer Information Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 9 .
Gather the following information: .
Driver name, address, and
telephone number. .
Driver license number. .
Owner name, address, and
telephone number. .
Vehicle license plate number. .
Vehicle make, model, and
model year. .
Vehicle Identification
Number (VIN). .
Insurance company and policy
number. .
General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3 ‑ 32 .
Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-4 INDEX Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-23
Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-57
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-25
Highway Hypnosis . . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . . 9-12
If the Vehicle is Stuck . . . . . . . . . 9-15
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-16
Wet Roads . . . . . . . . . . . . . . . . . . . 9-11
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-1
DVD
Rear Seat
Entertainment
System . . . . . . . . . . . . . . . . 7-31, 7-41
DVD/CD Player . . . . . . . . . . . . . . . . 7-18 E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-54
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-69
Electrical System
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-39
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-39
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-43
Overload . . . . . . . . . . . . . . . . . . . 10-38
Emergency, OnStar ®
. . . . . . . . . . 14-2
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-16
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-16
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-15
Cooling System Messages . . . 5-30 Engine (cont'd)
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-29
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-31
Overheated Protection
Operating Mode . . . . . . . . . . . 10-22
Overheating . . . . . . . . . . . . . . . . 10-19
Power Messages . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-22
Running While Parked . . . . . . . . 9-30
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-24
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-9
Equipment, Towing . . . . . . . . . . . . 9-65
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-9
Extender, Safety Belt . . . . . . . . . . 3-24
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5
Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-7LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-56
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-49
LED Lighting . . . . . . . . . . . . . . . . . . 10-36
Level Control
Automatic . . . . . . . . . . . . . . . . . . . . . 9-40
Liftgate
Carbon Monoxide . . . . . . . . . . . . . . 2-9
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Illumination Control . . . . . . . . . . . . 6-8
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-36
Lights
Airbag Readiness . . . . . . . . . . . . . 5-14
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-20
Brake System Warning . . . . . . . 5-19
Charging System . . . . . . . . . . . . . 5-16
Cruise Control . . . . . . . . . . . . . . . . 5-23
Engine Oil Pressure . . . . . . . . . . 5-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
Front Fog Lamp . . . . . . . . . . . . . . 5-23 Lights (cont'd)
High-Beam On . . . . . . . . . . . . . . . . 5-22
High/Low Beam Changer . . . . . . 6-5
Safety Belt Reminders . . . . . . . . 5-13
Security . . . . . . . . . . . . . . . . . . . . . . 5-22
StabiliTrak ®
OFF . . . . . . . . . . . . . 5-20
Tire Pressure . . . . . . . . . . . . . . . . . 5-21
Tow/Haul Mode . . . . . . . . . . . . . . . 5-20
Traction Control System
(TCS)/StabiliTrak ®
. . . . . . . . . . 5-21
Locking Rear Axle . . . . . . . . . . . . . 9-40
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-49
Lumbar Adjustment . . . . . . . . . . . . . 3-3
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3 M Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-16
Maintenance Schedule
Recommended Fluids
and Lubricants . . . . . . . . . . . . .11-13
Malfunction Indicator Lamp . . . . 5-16
Manual Mode . . . . . . . . . . . . . . . . . . 9-33
Map Data Updates . . . . . . . . . . . . . 7-98
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 7-63
Memory Features . . . . . . . . . . . . . . . 1-9
Memory Seats . . . . . . . . . . . . . . . . . . 3-5
Menu
Configure . . . . . . . . . . . . . . . . . . . . . 7-84
Messages
Airbag System . . . . . . . . . . . . . . . . 5-35
Anti-theft Alarm System . . . . . . . 5-36
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-29
Brake System . . . . . . . . . . . . . . . . 5-29
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-29
Engine Cooling System . . . . . . . 5-30
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-31
Engine Power . . . . . . . . . . . . . . . . 5-32
Fuel System . . . . . . . . . . . . . . . . . . 5-32
Key and Lock . . . . . . . . . . . . . . . . . 5-32
Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
i-8 INDEX Messages (cont'd)
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Object Detection System . . . . . 5-33
Ride Control System . . . . . . . . . . 5-34
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Transmission . . . . . . . . . . . . . . . . . 5-37
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-28
Vehicle Reminder . . . . . . . . . . . . . 5-37
Washer Fluid . . . . . . . . . . . . . . . . . 5-37
Mirrors
Automatic Dimming . . . . . . . . . . . 2-17
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-17
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-53
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27 N Navigation
Destination . . . . . . . . . . . . . . . . . . . 7-70
OnStar ®
. . . . . . . . . . . . . . . . . . . . . . 14-2
Symbols . . . . . . . . . . . . . . . . . . . . . . 7-65
Using the System . . . . . . . . . . . . . 7-62
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-20
New Vehicle Break-In . . . . . . . . . . 9-21
O Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Object Detection, Side Blind
Zone Alert (SBZA) . . . . . . . . . . . 9-45
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-22
Older Children, Restraints . . . . . 3-41 Online Owner Center . . . . . . . . . . 13-6
OnStar ®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
System, In Brief . . . . . . . . . . . . . . 1-26
Ordering
Service Publications . . . . . . . . 13-17
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-22
Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Overview, OnStar ®
. . . . . . . . . . . . 14-1
Black plate (13,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
INDEX i-13Tow/Haul Mode . . . . . . . . . . . . . . . . 9-33
Tow/Haul Mode Light . . . . . . . . . . 5-20
Towing
Driving Characteristics . . . . . . . . 9-57
Equipment . . . . . . . . . . . . . . . . . . . . 9-65
General Information . . . . . . . . . . 9-57
Recreational Vehicle . . . . . . . . 10-93
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-61
Trailer Sway Control (TSC) . . . 9-69
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-93
Traction
Control System (TCS)/
StabiliTrak ®
Light . . . . . . . . . . . . 5-21
Road Sensing Suspension . . . 9-40
Trailer
Sway Control (TSC) . . . . . . . . . . 9-69
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-61 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-30
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-7
U Ultrasonic Parking Assist . . . . . . 9-44
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-62
Universal Remote System . . . . . 5-46
Operation . . . . . . . . . . . . . . . . . . . . . 5-52
Programming . . . . . . . . . . . . . . . . . 5-46
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . 7-98
Using This Manual . . . . . . . . . . . . . . . . iv V Vehicle
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Identification
Number (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-16
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Personalization . . . . . . . . . . . . . . . 5-38
Positioning . . . . . . . . . . . . . . . . . . . 7-97
Reminder Messages . . . . . . . . . . 5-37
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Vehicle Care
Storing the Tire Sealant
and Compressor Kit . . . . . . . 10-73
Tire Pressure . . . . . . . . . . . . . . . 10-52
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-7
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Voice Recognition . . . . . . . . . . . . 7-100