2012 BMW X5 XDRIVE35D air con

Requirements
▷
The mobile phone is suitable, refer to
page 216.
▷ The mobile phone is ready for operation.
▷ Bluetooth is activated in the vehicle and on
the mobile phone.
▷ Bluetooth presettings may need to be made
on the mobile phone, e.g., for a connection
without
confirmation or visibility, refer to the
mobile phone operating instructions.
▷ Deactivate Bluetooth audio if necessary.
▷ A number with at least four and a maximum
of 16 digits was defined as the Bluetooth
passkey. It is only required once for pairing.
▷ The ignition is switched on.
Activating/deactivating Bluetooth
Bluetooth
is not permitted everywhere. Comply
with all safety guidelines and regulations.
1. "Telephone"
2. Open "Options".
3. "Bluetooth®" Additional functions
Activating/deactivating the additional
functions
Activate the functions before pairing to be able
to use them in the vehicle. Information on suit‐
able

mobile phones, refer to page 216, that sup‐
port this function.
1. "Telephone"
2. "Bluetooth® (phone)" 3.
Open "Options".
4. Select the desired additional function.
▷"Additional telephone"
▷ "Office"
▷ "Bluetooth® audio"
An additional function cannot be assigned to a
telephone while it is deactivated.
Additional telephone

*
A mobile phone can be used as an additional
telephone.
The additional telephone can be used to accept
incoming calls, refer to page 220. While a call is
active on the additional telephone, received
calls are displayed on the Control Display.
Audio source
A mobile phone can be used as an audio source.
Pairing and connecting a device
Pairing a device
To avoid becoming distracted and posing
an unnecessary hazard both to your own vehi‐
cle's occupants and to other road users, only
pair the device while the vehicle is stationary.◀
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Add new phone"
The Bluetooth name of the vehicle is dis‐
played. 4.
To perform additional steps on the mobile
phone, refer to the mobile phone operating
instructions:

for instance, search for or con‐
nect the Bluetooth device or a new device. Seite 217
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

The Bluetooth name of the vehicle appears
on the mobile phone display.
5. Select the Bluetooth name of the vehicle on
the mobile phone display.
You are prompted by the iDrive or mobile
phone
to enter the same Bluetooth passkey.
6. Enter the passkey and confirm. 7.
Select the functions for which the mobile
phone is to be used.
8. "OK"
If the pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
The functions supported by the mobile phone
and

audio device are displayed as symbols when
paired.
White symbol: the function is active.
Gray symbol: the function is inactive. Symbol Function
Telephone.
Additional telephone.

Audio source. Four devices can be paired with the vehicle at
once.

Three devices can be connected with the
vehicle at once.
If pairing was unsuccessful: What to do if..., refer
to page 219.
Following the initial pairing
▷ The mobile phone is detected/connected in
the vehicle within a short period of time
when

the engine is running or the ignition is
switched on. ▷
The phone book entries of the telephone
stored

on the SIM card* or mobile phone are
transmitted to the vehicle after detection,
depending on the mobile phone.
▷ Four devices can be paired.
▷ Specific settings may be necessary in some
mobile phones, e.g., authorization or a se‐
cure connection; refer to the mobile phone
operating instructions.
Connecting a specific device
If
more than one device is detected by the vehi‐
cle, the device at the top of the list is connected.
A different device can be connected by select‐
ing it.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Select the device that is to be connected. The functions that were assigned to the device
before unpairing are assigned to the device
when it is reconnected. If the device is already
connected, these functions are deactivated.
Configuring the devices
Additional functions can be activated or deacti‐
vated for paired and connected devices.
1.
"Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device to be configured.
4. Open "Options".
5. "Configure phone"
6. At least one function must be selected.
▷"Telephone"
▷ "Additional telephone"
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Telephone

▷
"Audio"
7. "OK"
If a function has already been assigned to an‐
other connected device, the function is deacti‐
vated in that device and the device is unpaired
when the function is assigned to a new device.
Swapping
the telephone and additional
telephone
The function of the telephone and additional tel‐
ephone can be swapped automatically.
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
Unpairing a device
1. "Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device that is to be unpaired.
4. Open "Options".
5. "Remove phone from list" What to do if...
Information on suitable mobile phones, refer to
page
216.
The mobile phone could not be paired or con‐
nected.
▷ Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth on
the vehicle and on the mobile phone.
▷ Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive. ▷
Did it take longer than 30 seconds to enter
the

passkey? Repeat the pairing procedure.
▷ Are too many Bluetooth devices connected
to

the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.
▷ Is the audio connection activated? Deacti‐
vate the audio connection.
▷ Is the mobile phone in power-save mode or
does

it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter* or via the charging cable.
▷ Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
▷ The mobile phone no longer reacts? Switch
the mobile phone off and on again. Repeat
the pairing procedure.
The telephone functions are not available.
▷ Is the mobile phone paired as an additional
telephone and is the additional telephone
function

deactivated? Activate the function.
▷ Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone book
entries are displayed, or they are incomplete.
▷ Transmission of the phone book entries is
not yet complete.
▷ It is possible that only the phone book en‐
tries of the mobile phone or the

SIM card*
are transmitted.
▷ It may not be possible to display phone book
entries with special characters.
▷ The number of phone book entries to be
stored is too high.
▷ Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
▷ Is the mobile phone connected as an audio
source

or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

▷
The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.
▷ Insert the mobile phone into the snap-in
adapter* or place it in the area of the center
console.
▷ Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Controls
Adjusting the volume Turn the knob until the desired volume is se‐
lected.
The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1. "Settings"
2. "Tone"
3. "Volume settings"
4. Select the desired setting: "Microphone" or
"Loudspeak."
5. To adjust: turn the controller.
6. To store: press the controller. Incoming call
Receiving calls
If

the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
An incoming call to the additional telephone is
automatically rejected if there is an active call on
the other telephone.
Accepting a call
Press the button on the steering wheel.
or "Accept"
Rejecting a call
"Reject"
Ending a call Press

the button on the steering wheel.
or
1. "Telephone"
2. "Active calls" Seite 220
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Telephone

Office*
At a glance
General information
Contacts,
appointments, tasks, notes, text mes‐
sages, and e-mails* from the mobile phone can
be displayed on the Control Display if the mobile
phone provides compatible support of these
functions and the necessary Bluetooth stand‐
ards.
Information about which mobile phones support
the Office functions can be found at
www.bmwusa.com/bluetooth. A limited number
of compatible mobile phones is available for Of‐
fice.
Contents are only displayed in full length when
the vehicle is stationary.
The mobile phone has read-access only.
Do not use Office while driving
To avoid becoming distracted and posing
an unnecessary hazard to your vehicle's occu‐
pants and to other road users, never attempt to
use the controls or enter information unless traf‐
fic and road conditions allow this.◀
Requirements
▷ A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, data access must be confirmed on
the mobile phone.
▷ The time, time zone, and date, refer to
page 78, are correctly set on the Control
Display and on the mobile phone, for in‐
stance to correctly display appointments.
▷ Office is activated, refer to page 217.
Updating
Data are updated every time the mobile phone
is connected to the vehicle. Appointment en‐
tries,

tasks, notes and reminders can be updated
separately. 1.
"Office"
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
3. Open "Options".
4. "Update data"
Cell

phone data are transmitted again to the
vehicle.
Office information
The number of unread messages and active
tasks
as well as the upcoming appointments are
displayed.
1. "Office"
2. "Current office"
3. Select the desired entry to display details. Contacts
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone* are displayed as
well if this function is supported by the mobile
phone. The addresses can be adopted as des‐
tinations

for navigation and the phone numbers
can be dialed.
Displaying contacts
General information
1. "Office"
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

Messages
General information
Whether
or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Display of different messages:
▷ Text messages.
▷ Message from My Info*.
▷ Messages from the BMW Assist Concierge
service*.
▷ E-mails from the mobile phone*.
Displaying messages
1. "Office"
2. "Messages"
A symbol identifies the type of message. Symbol Message type
Text messages.
My Info
Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered, when more
than one type of message exists. 1.
"Filter:" 2.
Select the type of message.
▷"All"
All messages are displayed.
▷ "E-mail"
Only e-mails from the mobile phone are
displayed.
▷ "Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.
▷ "Text message"
Only text messages from the mobile
phone are displayed.
Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
1. "Office"
2. "Messages"
3. Open "Options".
4. "Delete all messages" or "Delete service
messages"
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Office

in advance. This shortens the duration of the
service appointment.
▷ In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance*.
▷ The service varies by country.
▷ Connection costs may ensue.
▷ Services may be restricted abroad.
Requirements
▷ BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW
for TeleService and that is configured
for mobile data communication must be
connected with the vehicle.
▷ Wireless reception is available.
▷ The engine is running.
Using BMW TeleService*
BMW TeleService are typically activated in the
vehicle.
Even if the BMW TeleService are not active, a
voice contact to Roadside Assistance* is still
possible.
To

continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service*
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations, and hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional Convenience Plan.
Starting the Concierge service
1. "BMW Assist" or "ConnectedDrive" 2.
"Concierge" 3.
"Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 230.
Roadside Assistance
At a glance
BMW

Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 76.
Starting Roadside Assistance without
BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played.

If the mobile phone* is paired, a con‐
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ConnectedDrive

2.
"BMW Online" 3.
If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷ Turn the controller to highlight an element.
▷ Press the controller to display an element.
Opening the start page
1. Open "Options".
2. "Display start page" Loading a new page
1.
Open "Options".
2. "Reload"
Cancel
1. Open "Options".
2. "Cancel loading" Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle
not equipped with BMW Assist
or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the
mobile phone* is paired, a con‐
nection is established to Customer Relations. Vehicle equipped with BMW Assist or
TeleService
1.
"BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request*
At a glance
Sends

information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "BMW Assist" or "ConnectedDrive"
2. "Service Request"
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ConnectedDrive