Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.▷Wireless reception is available.▷The ignition is switched on.
Use of TeleService
The TeleServices are typically activated in the
vehicle.
Even if TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 78.
Start Roadside Assistance without
BMW Assist or TeleServices
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐Seite 250CommunicationConnectedDrive250
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What to do after an accident
General information After an accident
After an accident, do not touch any high-
voltage components such as orange colored
high-voltage cables or parts that are in contact
with exposed high-voltage cables. Otherwise,
there is the risk of fatal injury from electric shock
due to the hybrid system's high voltage.◀
Escaping fluids
Do not touch any fluids escaping from the
high-voltage battery, or the skin can sustain
chemical burns.◀
If you are involved in an accident with your ve‐
hicle, compliance with the following additional
safety precautions is required with regard to the
hybrid system.▷Secure the crash site.▷Immediately notify rescue forces, police, or
firefighters of the fact that your vehicle is
equipped with a hybrid system.▷Engage transmission position P, apply the
parking brake, and switch off the ignition.▷Lock the vehicle after exiting.▷Do not inhale any gases escaping from the
high-voltage battery; if necessary, maintain
a safe distance from the vehicle.Seite 288MobilityBreakdown assistance288
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Transmission position P with the igni‐
tion off
When the ignition is switched off, position P
is engaged automatically. When in an auto‐
matic car wash, for example, ensure that the
ignition is not switched off accidentally.◀
The vehicle cannot be locked from the outside
when in transmission position N. A signal is
sounded when an attempt is made to lock the
vehicle.
Transmission position
Transmission position P is engaged automati‐
cally:
▷When the ignition is switched off.▷After approx. 15 minutes.
Headlamps
▷Do not rub dry and do not use abrasive or
caustic cleansers.▷Soak areas that have been soiled e.g. due to
insects, with shampoo and wash off with
water.▷Thaw ice with deicing spray; do not use an
ice scraper.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action can
be reduced and corrosion of the brake discs can
occur.
Vehicle care
Car care products
BMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the interior, open the doors or
windows.
Only use products intended for cleaning vehi‐
cles.
Cleansers can contain substances that are dan‐
gerous and harmful to your health.◀
Vehicle paint
Regular care contributes to driving safety and
value retention.
Environmental influences can act on the vehicle
paint. Tailor the frequency and extent of your car
care to these influences.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every two
months.
Clean light-colored leather more frequently be‐
cause soiling on such surfaces is substantially
more visible.
Use leather care products; otherwise, dirt and
grease will gradually break down the protective
layer of the leather surface.
Suitable care products are available from the
service center.
Upholstery material care
Vacuum regularly with a vacuum cleaner.
If they are very dirty, e.g., beverage stains, use a
soft sponge or microfiber cloth with a suitable
interior cleaner.
Clean the upholstery down to the seams using
large sweeping motions. Avoid rubbing the ma‐
terial vigorously.Seite 290MobilityCare290
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Head restraints, front 54
Head restraints, rear 55
Head-Up Display 128
Head-up Display, care 292
Heavy cargo, stowing 159
Height, vehicle 296
High-beam Assistant 91
High beams 71
High beams/low beams, refer to High-beam Assistant 91
High-voltage battery, Charge indicator 81
Hills 157
Hill start assistant, refer to Drive-off assistant 107
Hints 6
Holder for beverages 148
Homepage 6
Hood 268
Horn 12
Hotel function, trunk lid 41
Hot exhaust system 156
House number, entering for navigation 167
HUD Head-Up Display 128
Hybrid system, at a glance 27
Hybrid system, automatic de‐ activation 287
Hybrid system, contact with water 287
Hybrid system, displays 81
Hybrid system, driving tips 154
Hybrid system, safety 287
Hydroplaning 156
I
Ice warning, refer to External temperature warning 80
Icy roads, refer to External temperature warning 80
Identification marks, tires 263
Identification number, refer to Important in the engine com‐
partment 268 iDrive 16
Ignition key, refer to Remote control 32
Ignition off 64
Ignition on 64
Indication of a flat tire 98, 101
Individual air distribution 131
Individual settings, refer to Personal Profile 33
Inflation pressure, tires 261
Inflation pressure warning FTM, tires 100
Info display, refer to Com‐ puter 84
Information on the navigation data 181
Initialize, Tire Pressure Moni‐ tor TPM 98
Initializing, Flat Tire Monitor FTM 101
Instrument cluster 76
Instrument cluster, electronic displays 77
Instrument lighting 93
Integrated key 32
Integrated universal remote control 141
Intensity, AUTO program 131
Interactive map 171
Interior equipment 141
Interior lamps 93
Interior lamps via remote con‐ trol 37
Interior motion sensor 45
Interior rearview mirror 58
Interior rearview mirror, auto‐ matic dimming feature 58
Intermediate destinations 173
Internet page 6
Intersection, entering for navi‐ gation 167
Interval display, service re‐ quirements 82
iPod/iPhone 209 J
Jacking points for the vehicle jack 281
Jack, refer to Vehicle jack 281
Joystick, automatic transmis‐ sion 74
Jump-starting 284
K
Key/remote control 32
Keyless Go, refer to Comfort Access 42
Key Memory, refer to Personal Profile 33
Kickdown, automatic trans‐ mission 74
Knee airbag 94
L
Lamp replacement 275
Lamp replacement, front 276
Lamp replacement, rear 279
Lamps 89
Lamps and bulbs 275
Lane departure warning 102
Lane margin, warning 102
Language on Control Dis‐ play 87
Lashing eyes, securing cargo 159
LATCH child restraint fixing system 61
Leather, care 290
LEDs, light-emitting di‐ odes 276
Length, vehicle 297
Letters and numbers, enter‐ ing 21
License plate lamp, bulb re‐ placement 280
Light-alloy wheels, care 291
Light control 91 Seite 312ReferenceEverything from A to Z312
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