208
CommunicationsTe l e p h o n e
5."Remove phone from list"
What to do if…
For information on suitable mobile phones, 
refer to page 204.
The mobile phone could  not be paired or con-
nected.
> Is Bluetooth activated  in the vehicle and in 
the mobile phone? Acti vate Bluetooth in the 
vehicle and in the mobile phone.
> Do the Bluetooth passkeys on the mobile 
phone and the vehicl e match? Enter the 
same passkey on the mobile phone and via 
iDrive.
> Is the passkey input  taking longer than 
30 seconds? Repeat the pairing procedure.
> Are too many Bluetooth devices connected 
to the mobile phone?  If so, delete the con-
nections with other devices on the mobile 
phone.
> Is the audio connection activated? Deacti-
vate the audio connection.
> Is the mobile phone in power economy 
mode or does it only have a small amount of 
battery charge rema ining? Charge the 
mobile phone in the snap-in adapter or via a 
charging cable.
> Depending on the mobile  phone, it may only 
be possible to connect  one device to the 
vehicle. Unpair the connected device from 
the vehicle and only pair and connect one 
device. Is the mobile phone no longer responding?
>
Switch the mobile phone off and back on 
again. Repeat the pairing procedure.
> Is the ambient temperature too high or too 
low? Do not subject yo ur mobile phone to 
extreme ambient temperatures.
Telephone functions not possible.
> Is the mobile phone pa ired as an auxiliary 
phone and is the aux iliary phone function 
deactivated? Activa te the function.
> Outgoing call not po ssible? Connect the 
mobile phone as a telephone.
Phone book entries are not displayed, not all of 
them are displayed, or they are displayed 
incompletely.
> The transfer of phone book entries has not 
yet completed.
> In some cases, only the phone book entries 
of the mobile phone or the SIM card will be 
transferred.
> It may not be possible to display phone 
book entries with special characters.
> The number of phone book entries to be 
stored is too high.
> The data volume of th e phone book entry is 
too great, e.g. due to additionally stored 
information such as no tes? Reduce the data 
volume.
> Is the mobile phone connected as an audio 
source or auxiliary  phone? The mobile 
phone must be connected as a telephone.
The telephone connecti on quality is low.
> Depending on the mobile phone, it is possi-
ble to adjust the stre ngth of the Bluetooth 
signal.
> Insert the mo
bile phone into the snap-in 
adapter or place it in the vicinity of the cen-
ter console.
> Adjust the volume of the microphone and 
speaker separately.
Online  Edition  for Part  no. 01 40 2 609  333 - \251  08/11  BMW AG