2012 BMW 128I phone

ConnectedDrive
198
ConnectedDrive
BMW Assist*
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BMW Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new con-
tract has been signed.
Requirements
>The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.>Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleServices: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers Concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
*

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BMW TeleServices*
General information
TeleServices supports communication with
your BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Using BMW TeleServices*
Generally, BMW TeleServices are activated in
the vehicle.
If the services of BMW TeleServices are not
activated, it is possible to establish a voice con-
tact to the BMW Group Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact Cus-
tomer Relations.
Concierge service*
General information
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additional activation by the
BMW Assist Response Center.
Starting the Concierge service
1."BMW Assist" or "ConnectedDrive"
2."Concierge"
3."Start service"
A voice contact with the BMW Concierge ser-
vice is established. Phone numbers and
addresses can be transmitted as a message.
Messages
Information about messages, refer to page190.
Roadside Assistance
At a glance
BMW Roadside Assistance* can be contacted
if assistance is needed in the event of a break-
down.
Contact with BMW Roadside Assistance
* can
also be established using a Check Control mes-
sage, refer to page78.
Starting BMW Roadside Assistance
without BMW Assist or BMW
TeleServices
1."BMW Assist" or "ConnectedDrive"
2."Roadside Assistance"
BMW Roadside Assistance number is dis-
played. If a mobile phone is paired, a con-
nection to BMW Roadside Assistance is
established.

201
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Starting BMW Online
1."BMW Assist" or "ConnectedDrive"
2."BMW Online"
3."OK" if necessary
The BMW Online start page is displayed.
Using BMW Online
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or BMW TeleServices
1."BMW Assist" or "ConnectedDrive"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If a mobile phone
* is paired, a connec-
tion is established to Customer Relations.
Vehicle equipped with BMW Assist or
BMW TeleServices
1."BMW Assist" or "ConnectedDrive"
2."Customer Relations"
3."Start service"
Service Request*
At a glance
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"
2."Service Request"

ConnectedDrive
202 3."Start service"
Automatic Service Request*
The Teleservice data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
Check when your BMW center was notified.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
Service status*
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"
2."Service Status"3."Available services"
Updating BMW Assist
Manually updating BMW TeleServices*, BMW
Assist
*, and BMW Online*.
"Update BMW Assist"
Data transfer*
The status of the data transfer is displayed.
1."BMW Assist" or "ConnectedDrive"
2.Open "Options".
3."Data transfer"
Apps*
At a glance
Certain software applications of a suitable
mobile phone can be integrated into the vehicle.
These software applications are displayed on
the Control Display. They can be operated via
iDrive.
Requirements
>The mobile phone's operating system sup-
ports the use of apps.
>Software applications are installed on the
mobile phone and are operational.
>Suitable mobile phone.
>Appropriate mobile phone contract.
Additional costs possibly incurred are not
included in the price of apps.

203
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Information about suitable mobile phones,
available software applications, and their instal-
lation can be found at www.bmw.com/connec-
tivity or at your BMW center.
Only make entries when traffic conditions
permit. Otherwise, you may endanger
vehicle occupants and other road users by
being distracted.
For safety reasons, some software applications
can only be used when the vehicle is stopped.<
To avoid malfunctions, only use software
applications approved by BMW.<
Using apps
1.Connect the mobile phone using the snap-
in adapter or the USB audio interface.
2."ConnectedDrive"
3.Select the desired software application.
Displaying status
You can display information about the currently
available software applications.
1."ConnectedDrive"
2."BMW apps"
Plugin*
Selected functions of the mobile phone are dis-
played on the Control Display. They can be
operated via iDrive.
1.Connect the mobile phone using the snap-
in adapter.
2."ConnectedDrive"
3."PlugIn"
4."Activate PlugIn"
5.Use the controller to navigate in the dis-
played functions and select the desired cat-
egory or track, for example.
Press the button to move one level up or
back within the functions of the mobile
phone.
Press the button twice to switch back to
the main menu.
Notes
>The range of apps that are displayed in the
Control Display depends on the range of
software applications installed on the
mobile phone.
>The data transfer of the software applica-
tions from the mobile phone to the vehicle
may take some time. Some software appli-
cations are dependent on the speed of the
available Internet connection of the mobile
phone.
>Certain versions of the mobile phone used
and the software they use may not permit
apps to be used at the same time as the
Bluetooth hands-free system.
If necessary, restart the software applica-
tion on the mobile phone after completing a
call.

Mobility
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Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW CareProducts have been
material-tested, laboratory-checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.Do not use high-pressure car washes;
otherwise, water may drip into the vehicle
around the windows.<
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
>Dimensions of your vehicle, refer to
page243.
>If necessary, fold in the outside rearview
mirrors, refer to page51.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts.<
>In Convertibles, do not treat the convertible
top with wax. Ensure that a program is avail-
able that does not apply wax or is designed
specifically for Convertibles.
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Remove additional attachments, e.g. spoil-
ers or telephone antennas, if there is a pos-
sibility that they could be damaged.
>Leave the remote control in the ignition
lock.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.

Giving and receiving assistance
234
Giving and receiving assistance
Emergency Request*
Requirements
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated.
>Radio readiness is switched on.
>The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
>The Emergency Request system is opera-
ble.
Only press the SOS button in an emergency.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
After the system is deactivated, it is no longer
possible to make Emergency Requests.
It may be possible for a BMW center to reacti-
vate the system after a new contract has been
signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.2.Press the SOS button until the LED in the
button comes on.
>The LED comes on: the Emergency
Request has been triggered.
If the circumstances allow, remain in the
vehicle until the voice contact has been
established.
>The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
Data for determining the necessary rescue
measures are transmitted to the
BMW Assist Response Center, e.g. the cur-
rent position of your vehicle, if it can be
determined.
>If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
Automatically triggering an Emergency
Request
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. An automatic Emergency
Request is not affected by pressing the SOS
button.
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You

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Short commands for the voice activation
system
For instructions on the voice activation system,
refer to page23.
Having the possible spoken commands read
aloud: {Voice commands}The following short commands are for vehicles
with the voice activation system. They do not
function with equipment packages that permit
only the mobile phone to be operated by voice.
Useful short commands
CD/Multimedia
CD/DVD drive
*
FunctionCommand
Opening a music collection{Music collection}
Opening the tone control{Tone}
Opening the settings{Settings}
Accessing the onboard computer{Onboard info}
Opening the contacts
*{Contacts}
Displaying the phone book
*{Phonebook}
Opening services
*{Assist}
Opening BMW Assist
*{B M W Assist}
Accessing ConnectedDrive
*{Connected Drive}
Opening the home address
*{Home address}
Opening destination entry
*{Enter address}
Opening destination guidance
*{Guidance}
FunctionCommand
Selecting a track{Track …} e.g. track 5
or
{C D track …} e.g. CD track 5
Playing back a CD{C D on}
Selecting a CD{Select C D}
Selecting a CD and track{C D … track …} e.g. CD 3 track 5