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8. Select a nearby lightly traveledmajor highway where you can
maintain a speed of 50 to 60 mph
(80 to 100 km/h) for at least 20
minutes. Drive on the highway in
D. Do not use the cruise control.
When traffic allows, drive for 90
seconds without moving the
accelerator pedal. (Vehicle speed
may vary slightly; this is okay.) If
you cannot do this for a continuous
90 seconds because of traffic
conditions, drive for at least 30
seconds, then repeat it two more
times (for a total of 90 seconds). 9. Then drive in city/suburban traffic
for at least 10 minutes. When
traffic conditions allow, let the
vehicle coast for several seconds
without using the accelerator pedal
or the brake pedal.
10. Make sure the vehicle has been parked with the engine off for 30
minutes.
If the testing facility determines the
readiness codes are still not set, see
your dealer.
Emissions Testing
491
Technical Information
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Client Service Information
...........
494
Warranty Coverages
...................
495
Reporting Safety Defects
.............
496
Authorized Manuals
....................
497
Warranty and Client Relations
493
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Acura dealership personnel are
trained professionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisfaction, please discuss it with the
dealership's management. The
service manager or general manager
can help. Almost all problems are
solved in this way.
If you are dissatisfied with the
decision made by the dealership's
management, contact Acura Client
Relations.
U.S. Owners:American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238
Canadian Owners:Acura Client Services
Honda Canada Inc.
Visit
www.acura.ca
for contact information
Tel: 1-888-9-ACURA-9
Fax: 1-877-939-0909
In Puerto Rico and the U.S. Virgin
Islands:Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give
us this information:●Vehicle Identification Number (see
page 478)●Name and address of the dealer
who services your vehicle●Date of purchase●Odometer reading of your vehicle●Your name, address, and
telephone number●A detailed description of the
problem●Name of the dealer who sold the
vehicle to you
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Page 501 of 518

U.S. Owners
Your new vehicle is covered by these
warranties:New Vehicle Limited Warranty
-
covers your new vehicle, except for
emissions control systems and
accessories against defects in
materials and workmanship.
Emissions Control Systems Defects
Warranty and Emissions
Performance Warranty
- these two
warranties cover your vehicle's
emissions control systems. Time,
mileage, and coverage are
conditional. Please read your
warranty booklet for exact
information.
Seat Belt Limited Warranty
- a seat
belt that fails to function properly is
covered by a limited warranty. Please
read your warranty booklet for
details.
Rust Perforation Limited Warranty
-
all exterior body panels are covered
for rust-through from the inside for
the specified time period with no
mileage limit.
Accessory Limited Warranty
- Acura
accessories are covered under this
warranty. Time and mileage limits
depend on the type of accessory and
other factors. Please read your
warranty manual for details.
Replacement Parts Limited
Warranty
- covers all Acura
replacement parts against defects in
materials and workmanship.
Replacement Battery Limited
Warranty
- provides prorated
coverage for a replacement battery
purchased from your dealer.
Replacement Muffler Lifetime
Limited Warranty
- provides
coverage for as long as the purchaser
of the muffler owns the vehicle.
Restrictions and exclusions apply to
all these warranties. Please read the
2012 Acura warranty information
booklet that came with your vehicle
for precise information on warranty
coverages. Your vehicle's original
tires are covered by their
manufacturer. Tire warranty
information is in a separate booklet.
Canadian Owners
Please refer to the 2012 warranty
manual that came with your vehicle.
Warranty Coverages
495
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In the US
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying
American Honda Motor Co., Inc.In Canada
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform Honda Canada Inc. and you may also
inform Transport Canada.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
American Honda Motor Co., Inc. If Transport Canada receives similar complaints, it may
open an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may lead to a recall and
remedy campaign. However, Transport Canada cannot
become involved in individual problems between you,
your dealer, or Honda Canada Inc.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to
http://www.safercar.gov
; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., Washington, DC
20590.
You can also obtain other information about motor
vehicle safety from
http://www.safercar.gov
. To contact Transport Canada's Defect Investigations and
Recalls Division, you may call 1-800-333-0510. For more
information on reporting safety defects or about motor
vehicle safety, go to
http://www.tc.gc.ca/roadsafety
.
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Purchasing Factory Authorized Manuals (U.S. only)The publications shown below can be purchased from Helm
Incorporated. You can order by phone or online:●Call Helm Inc. at 1-800-782-4356 (credit card orders only)●Go online at
www.helminc.com
If you are interested in other years or models, contact Helm Inc.
at 1-800-782-4356.
Publication
Form Number Form Description
61STK05 2010-2012 Acura RDX Service Manual
61STK05EL 2012 Acura RDX Electrical Troubleshooting Manual
61STK30 2007 Model series Acura RDX Body Repair Manual
31STK650 2012 Acura RDX Owner's Manual
31STK850 2012 Acura RDX Navigation System Manual
31STKM50 2012 Acura RDX Maintenance Journal
31STKQ50 2012 Acura RDX Advanced Technology Guide
ACU-R Order Form for Previous Years- Indicate Year and Model Desired
Service Manual:
Covers maintenance and recommended procedures for
repair to engine and chassis components. It is written
for the journeyman mechanic, but it is simple enough
for most mechanically inclined owners to understand.
Electrical Troubleshooting Manual:
Complements the Service Manual by providing in-depth
troubleshooting information for each electrical circuit in
your vehicle.
Body Repair Manual:
Describes the procedures involved in the replacement
of damaged body parts.
Authorized Manuals
497
Warranty and Client Relations
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