2011 VOLKSWAGEN TRANSPORTER gearbox

• Reduce your speed.
• Push the selector lever from position D to the right into the Tiptronic gate 266.
• Gently push the selector lever to the rear to change down gear.
Stopping the vehicle and pulling away when driving uphill
The steeper the incline, the lower the gear that is required.
If you wish to stop the vehicle or pull away when driving uphill, you should use the Hill Hold Assist function 282.
Vehicles without Hill Hold Assist: when the vehi-cle is stopped on an incline and remains in gear, the vehicle must always be prevented from rolling by depressing the brake pedal or by applying the handbrake. The brake pedal or the handbrake should not be released until you start to pull away
Kickdown
The kickdown mechanism enables maximum ac-celeration in the selector lever positions D and S, or in the Tiptronic position.
If the accelerator pedal is depressed fully, the gear-box will automatically shift to a lower gear, depend-ing on the speed and engine revs. This will make use of the full vehicle acceleration &.
The gearbox does not shift up to the next gear until the engine reaches the maximum engine speed for the gear.
Freewheel driving with 7-speed dual clutch gearbox DSG®
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with a fore-sighted driving style. The engine is declutched and no longer brakes the vehicle -the vehicle can roll out over a longer distance.
Switch-on condition: the selector lever must be in position D.
Fault in the DSG® dual clutch gearbox
r-f"'n First read and observe the introductory l-J::,JJ information and safety warnings & on page 260.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever posi-tions have a light background. The automatic gear-
Triggering coasting
• Remove foot from accelerator pedal. The en-gine will be disengaged and run in freewheel mode. The vehicle rolls without the braking effect of the engine.
Cancelling coasting mode
• Depress the brake pedal briefly.
Coasting can be switched on and off in the Set-tings menu of the Volkswagen Information sys-tem 24.
A WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the ve-hicle, which can lead to accidents and seri-ous injuries.
• Always adjust your driving style in ac-cordance with the flow of traffic.
• Only use kickdown or fast acceleration if visibility, weather, road and traffic conditions permit, and other road users are not put at risk due to the acceleration and the driving style.
• You should never endanger other road users through the acceleration of your vehi-cle or through your driving style.
CD
• If you stop the vehicle on an incline, do not attempt to stop it from rolling back by depress-Ing the accelerator while a position is still se-lected. The automatic gearbox could overheat and be damaged.
• Never allow the vehicle to roll in position N, particularly if the ignition is switched off. The automatic gearbox will not be lubricated and could be damaged. <1
box is running in an emergency programme. The vehicle can still be driven in the emergency pro-gramme, but only at reduced speed and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear. The gearbox should be checked by a qualified workshop as soon as possible. .,..
Starting the engine, changing gear and parking 267

In all cases the automatic gearbox should be checked by a qualified workshop Immediately.
Overheating of the DSG® dual clutch gearbox
The dual clutch gearbox can overheat when the vehicle pulls off regularly, travels at a crawl for long periods, or in stop and go traffic. Gearbox over-heating is indicated by the warning lamp (j) and in some cases by a text message in the instrument cluster display. A signal tone may also be given. Stop the vehicle and allow the gearbox to cool down
The vehicle will not move forwards or backwards even though a gear has been selected
If the vehicle will not move in the required direc-tion, the system may have selected the position in-correctly. Depress the brake pedal and reselect the position.
Gear-change indicator
r--f"'n First read and observe the Introductory L-lo:.l.l information and safety warnings & on page 260.
Depending on the vehicle equipment level, the in-strument cluster may indicate the gear which you should select in order to reduce fuel consumption while the vehicle is in motion.
Display Meaning
• The current gear is optimal.
f A higher gear is recommended.
! A lower gear is recommended.
In vehicles with a manual gearbox the recommen-ded gear will be indicated in the form of a number and a recommendation to shift up or down into the recommended gear will be displayed in the form of an arrow 263.
In vehicles with a OSG® dual clutch gearbox if the selector lever is in the Tiptronic position, the cur-rent gear will be indicated in the form of a number and a recommendation to shift up or down a gear will be displayed in the form of an arrow 266.
268 While driving
If the vehicle still does not move in the required di-rection, there is a system fault. Seek expert assis-tance and have the system checked.
CD
• If the display Indicates that the gearbox Is overheating for the first time, the vehicle will have to be parked safely or driven faster than 20 kmlh (12 mph).
• Safely park the vehicle immediately and switch the engine off if the text message and signal tone are repeated approximately every 10 seconds. Allow the gearbox to cool down.
• In order to prevent damage to the gearbox, you should not drive on until the acoustic warning stops. You should not pull away or drive the vehicle at very low speeds while the gearbox is overheated. Information on "cleaning" the diesel partlculate filter
The exhaust management system detects when a diesel particulate filter is filling up and aids the fil-ter's self-cleaning process by recommending the most suitable gear when driving. This may mean driving with Increased engine speed in exceptional cases 407.
A CAUTION
The gear-change Indicator Is only designed to assist the driver and cannot replace the driver's own judgement.
• The driver has full responsibility for se-lecting the correct gear In all situations (e.g. when overtaking, driving up and down hills and when towing a trailer).
Driving in the correct gear can help to reduce fuel consumption.
m On vehicles with a dual clutch gearbox W DSG®, the information on the gear-change indicator disappears when disengaging from the Tiptronic position.
m On vehicles with a manual gearbox, the dis-W play on the gear-change indicator will disap-pear when the clutch pedal is depressed.

Parking
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
Please adhere to relevant legislation when stop-ping and parking your vehicle.
Stopping the vehicle
The steps should only be carried out in the speci-fied order.
• Stop the vehicle on a suitable surface &.
• Depress and hold the brake pedal until the en-gine has stopped.
• Apply the handbrake.
• With a DSG® dual clutch gearbox, move the se-lector lever to position P.
• Switch off the engine and take your foot off the brake pedal.
• Remove the vehicle key from the ignition lock.
• Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
• With a manual gearbox, select the first gear for flat ground and uphill inclines, or the reverse gear for downhill inclines, and then release the clutch pedal 263.
• Please ensure that all occupants, in particular children, leave the vehicle.
• Take all vehicle keys with you when you leave the vehicle.
• Lock the vehicle.
Additional points for ascending and descending inclines
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the kerb if the parked vehicle starts to move.
• When facing downhill, turn the wheels so that they face the kerb.
• When facing uphill, turn the wheels so that they face the centre of the road.
Information on the brakes
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first be "run in" &. However, you can compensate for
2721 While driv1ng
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with any Inflammable material underneath the ve-hicle, e.g. undergrowth, leaves, dry grass, split fuel.
CD
• To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly and then remove your foot from the brake pedal.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
• If the handbrake Is not applied fully when the vehicle Is stationary and the brake pedal Is released when then selector lever Is in posi-tion P, the vehicle may move a few centimetres forwards or backwards. the slightly reduced braking force by applying more pressure to the brake pedal. During the run-in pe-riod, the braking distance Is longer when the brakes are depressed fully or during emergen-cy braking than with brakes that have been fully run in. In the run-in period, the brakes should not be depressed fully and situations that create a .,.

Changing gear earlier
In principle, the highest gear is always the most economical gear. A rule of thumb for most vehicles: at a speed of 30 kmlh (19 m ph} drive in third gear, at 40 km/h (25 mph) in 4th gear and at 50 km/h (31 mph) In 5th gear.
If the traffic and driving situation allows it, skipping gears when changing up a gear will also save fuel.
Do not drive gears to their upper limit. Use first gear only for pulling away then quickly change up to second gear. Avoid using the kickdown func-tion in vehicles with a DSG® dual clutch gearbox.
Vehicles with a gear display help to improve fuel economy by indicating the optimum time to change gear.
Rolling to a stop
Taking your foot off the accelerator will interrupt the supply of fuel to the engine and decrease fuel con-sumption.
Therefore, in situations such as approaching a red traffic light, let the vehicle roll without applying the accelerator.
Only press on the dutch pedal to disengage if the vehicle becomes too slow or if the stopping dis-tance is longer. The engine will then run at idling speed 263.
Switch off the engine in situations when the vehicle might be stationary for a long time, e.g. at a level crossing. In vehicles with an active start/stop sys-tem, the engine will switch off automatically when the vehicle Is stationary.
Thinking ahead when driving, and driving with the flow of traffic
Applying the brake and accelerator too often will significantly increase fuel consumption. If you think ahead when driving and maintain a sufficient dis-tance from the vehicle in front, simply keeping your foot off the accelerator should stop the speed from fluctuating. This means that active braking and ac-celerating is not always necessary.
Driving smoothly and evenly
Smoothness is even more important than speed. The more evenly you drive, the lower your fuel consumption will be.
When driving on a motorway, it is much more ef-fective to drive at a constant moderate speed than to drive with constant acceleration and braking. As a rule, driving with a constant style will get you to your destination just as quickly.
The cruise control system will help you to maintain a constant driving style.
Using additional equipment in moderation
lt is always important to be comfortable in your ve-hicle, but it is also important to consider the envi-ronment.
Some equipment will increase fuel consumption when switched on:
• The cooling function of the air conditioning sys-tem: if the air conditioning system is set to a very high or low temperature it will require a lot of ener-gy, which is generated by the engine. Therefore the temperature setting in the vehicle should not vary too much from the outside temperature. lt may be a good idea to air the vehicle before setting off and then to travel a short distance with the win-dows open. The air conditioning system should then be switched on once the windows have been closed. Keep the windows closed when driving at high speeds. Having the windows open increases fuel consumption.
• Switch the seat heating off as soon as it has served its purpose.
• Switch the windscreen and rear window heating off as soon as the windows have defogged and are clear of ice.
• Do not leave the supplementary heating system on when the vehicle is moving 332.
Other factors that Increase fuel consumption (examples):
• Fault in engine management.
• Driving in hilly regions.
• Driving with a trailer. Starting the engine, changing gear and parking I 279

A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Start/stop system
Fig. 227 In the centre console: button for the start/stop system.
r--flt First read and observe the introductory l-J,::JJ information and safety warnings & on page 282.
When the start/stop mode is active, the
engine is switched off automatically
whenever the vehicle is stationary. When
required, the engine restarts automati-
cally.
The start/stop mode is activated automatically each time the ignition is switched on. The instru-ment cluster display will show information about the current status.
Always switch off the start/stop system manually when driving through water.
Start/stop mode on vehicles with a manual gearbox
• When the vehicle is stationary, disengage the gear and release the clutch pedal. The engine is stopped.
• Depress the clutch pedal to restart the engine. cc "'
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged. Start/stop mode on vehicles with a dual clutch gearbox DSG®
• When the vehicle is stationary, press and hold the brake pedal. The engine is stopped.
• To restart the engine, remove your foot from the brake pedal or depress the accelerator in selector lever position P.
Important preconditions for automatic engine switch-off
• The driver is wearing their seat belt.
• All vehicle doors have been closed.
• The bonnet is closed.
• A minimum engine temperature has been reached and the internal engine conditions allow switch off.
• The vehicle has been moved since the engine was last switched off.
• The temperature set in the interior deviates too greatly from the ambient temperature.
• On vehicles with Climatronic: The temperature control is set to around +22oC (+ 72°F).
• The defrost function of the air conditioning sys-tem is not switched on.
• The charging state of the vehicle battery is suf-ficient.
• The temperature of the vehicle battery is not too low or too high.
• The vehicle is not on a steep incline.
• The steering is not turned greatly.
• Reverse gear is not engaged.
Conditions for an automatic restart
The engine can start automatically under the fol-lowing conditions: IIJ>
Driver assist systems 283

• On vehicles with Climatronic: if the temperature inside the vehicle substantially increases or de-creases.
• When the vehicle starts rolling or brake support is required.
• If the voltage of the vehicle battery falls.
Conditions that necessitate a manual key start
The engine has to be started manually with the ve-hicle key in the following conditions:
• If the driver unfastens their seat belt.
• If a vehicle door is opened.
• If the bonnet is opened.
Switching the start/stop system on and off manually
• Press the @ button in the centre console 227.
• If the start/stop system has been deactivated, the indicator lamp in the button lights up.
The engine will start immediately if the vehicle Is In stop mode when the system is switched off man-ually with the @ button.
Hill Hold Assist
r--T'n First read and observe the Introductory L-I=JJ information and safety warnings & on page 282.
A WARNING
The brake servo and the power steering will not function If the engine Is switched off.
• Never allow the vehicle to roll if the engine is switched off.
• The start/stop system must be switched off if work Is to be carried out In the engine compartment.
CD
If the start/stop system Is used in very high outside temperatures over a long period, the vehicle battery can be damaged.
m In some cases. it will be necessary to restart L!J the engine manually with the vehicle key. Fol-low any corresponding messages on the instru-ment cluster display.
m At low speeds, the engine can be started L!J again if it has stalled by immediately pressing the clutch pedal. The Hill Hold Assist function actively
holds the vehicle when pulling away on
an incline.
The Hill Hold Assist function is automatically activated if the following conditions are met
Points 1 to 3 must be fulfilled at the same time·
Manual gearbox DSG® dual clutch gearbox
1. On an incline, the stationary vehicle must be held in position with the footbrake until the vehicle starts moving.
2. The engine is running smoothly.
3. The driver door is closed.
4. Fully depress the clutch pedal and move the gear stick to the first gear position if you want to The driving mode R, D or S has been selected. drive forwards up a hill or to the R position if you want to reverse up a hill.
In order to start moving, remove your foot from To start moving, remove your foot from the brake the brake pedal, then simultaneously release the pedal and press the accelerator immediately. clutch pedal (the clutch engages) and press the The brake will gradually be released as the accelerator. The brake will gradually be re-vehicle pulls away. leased as the clutch Is engaged.
284 I While driving

The Hill Hold Assist function will be deactivated immediately:
Manual gearbox I DSG® dual clutch gearbox
1. As soon as one of the conditions indicated on page 284, The Hill Hold Assist function is automati-cally activated if the following conditions are met is not fulfilled.
2. If the vehicle does not pull away within 2 seconds.
3. If the engine is not running smoothly or there is an engine fault.
4. If the engine is switched off or has stalled. I If the engine is switched off.
Hill Descent Assist
Fig. 228 In the centre console: button for switch-ing the Hill Descent Assist on and off.
l"'""'('n First read and observe the Introductory L-W.I Information and safety warnings & on page 282.
The Hill Descent Assist system supports
the driver when driving down a steep in-
cline by actively braking the vehicle.
The Hill Descent Assist reduces the engine speed and brakes actively so that the vehicle travels con-stantly at walking speed =>&.
The requirement for regulation is, among other things, that the ground allows enough grip. The Hill Descent Assist system cannot fulfil its function when driving down an icy or slippery slope.
Hill Descent Assist is regulating
• If the Hill Descent Assist is switched on using the button and the indicator lamp lights up.
• AND: the speed is less than 30 km/h (19 mph).
• AND: the gradient is at least 10%.
• AND: if the accelerator and brake are not de-pressed.
• AND: if the engine is running.
Regulation is stopped if the vehicle is accelerated or braked by the driver during regulation. The regu-lation restarts once the requirements are met again.
Hill Descent Assist does not regulate
• If the gradient is less than 10%.
• OR: The speed is greater than 30 km/h (19 mph).
• OR: If the driver brakes or accelerates.
A WARNING
Always be prepared to brake the vehicle. Ac-cidents and Injuries could occur if this is not ensured.
• The Hill Descent Assist system is only a support function and may not be able to brake the vehicle sufficiently In all situations when driving downhill.
• The vehicle may accelerate despite the Hill Descent Assist system.
Switching the Hill Descent Assist on and off
• To switch the Hill Descent Assist on, press the @=>Fig. 228 button in the centre console at speeds under approximately 30 km/h (19 mph). The indicator in the instrument cluster dis-play lights up. The indicator lamp flashes when the Hill Descent Assist system is applying the brake.
r::l The Hill Descent Assist system also works if W you reverse down a slope. • Press the button@ =>Fig. 228 in centre con-sole again to switch off the Hill Descent Assist. The indicator lamp in the instrument cluster display is switched off.
Driver assist systems 285

CD
• In some cases water and ice on the ultra-sound sensors could be registered as an ob-struction.
• Any equipment that has been retrofitted to the vehicle, e.g. bicycle carriers or number plate holders, can prevent the ParkPIIot from fu nctlonlng properly.
m Volkswagen Commercial Vehicles recom-L!J mends that drivers practise using the ParkPi-lot in a traffic-calmed area or car park to allow them to familiarise themselves with the system and its functions.
ParkPilot only at rear
,....-m First read and observe the introductory L-J.:.I.I Information and safety warnings & on page 287.
Switching ParkPilot on and off
m If an ultrasound sensor fails, the correspond-L!J ing area of the ultrasound sensor cluster is switched off and cannot be reactivated until the fault has been rectified (depending on the equip-ment level). Consult a qualified workshop in the event of a system fault. Volkswagen Commercial Vehicles recommends using a Volkswagen Com-mercial Vehicles dealership for this purpose. The Park Pilot uses ultrasound sensors to deter-mine the distance between the rear bumper and an obstacle. There are 4 ParkPilot ultrasound sensors in the rear bumper (arrows).
Function What to do when the Ignition Is switched on
Switching on the ParkPilot:
Switching off the ParkPilot:
Switching off the ParkPilot display manually (sound output remains active)
Switching to the rear view camera system picture as required
Select reverse gear or move the selector lever to position R.
Deselect the reverse gear or selector lever position R. If the ParkPilot screen display is activated, the ParkPilot is switched off approximately 10 seconds after the reverse gear has been disengaged or the selector lever has been moved out of the R position.
OR: (depending on the equipment level) immediately after shifting out of re-verse gear, or selector lever position R, with an inactive ParkPilot screen dis-play.
OR: accelerate forwards to a speed greater than approximately 1 0-15 km/ h (6-9 mph).
Press a button, e.g.(RADIOl. on the factory-fitted radio or navigation system.
OR: touch the 0 function button.
Select reverse gear or move the selector lever to position R.
OR: touch the button.
Special features of ParkPilot • No acoustic signal is given in vehicles with a dual clutch gearbox DSG® if the selector lever is in position P. • In some cases, the ParkPilot registers water and ice on the ultrasound sensors as an obstacle.
• The acoustic warning will become quieter after a few seconds if the distance remains the same. The volume will remain constant if the signal tone is continuous.
• The intermittent signal tone switches off auto-matically as soon as the vehicle moves away from an obstacle again. If the vehicle approaches the obstacle again, the acoustic warning is switched on automatically.
288 I While driving
• The ParkPilot ultrasound sensors cannot be switched on if the factory-fitted towing bracket is electrically connected to the trailer.
• A Volkswagen Commercial Vehicles dealership can adjust the volume of the acoustic warning sig-