2011 VOLKSWAGEN TRANSPORTER washer

Recommended windscreen washer fluid
• For warm weather: summer windscreen wash G 052 184 A 1. Dilution 1:100 (1 part concen-trate, 100 parts water) in the washer fluid reservoir.
• All-year washer fluid G 052 164 A2. Dilution in winter to -18°C (0°F) approx. 1 :2 (1 part concen-trate, 2 parts water), otherwise dilute one part con-centrate to four parts water (1 :4) in the washer fluid reservoir.
Capacities
The capacity of the washer fluid reservoir is ap-proximately 3. 7 litres or approximately 5.0 litres in vehicles with a headlight washer system.
A WARNING
Never mix coolant additive or other unsuita-ble additives into the windscreen washer flu-id. An oily film may otherwise be left on the windscreen or rear window which will restrict the field of vision.
Mirrors
o:n Introduction
This chapter contains information on the following subjects:
Interior mirror .............. . 122
Exterior mirrors ............ . . .... 123
For safety reasons it is important that the driver po-sitions the exterior and interior mirrors correctly be-fore starting a journey '* &.
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust driv-ing style accordingly. Looking in the exterior mir-rors and the interior mirror does not allow the driver to see the entre side and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may be objects and other road users in the blind spot.
Additional information and warnings:
• Exterior views '* page 5
• Changing gear '*page 260
• Braking, stopping and parking '*page 269
A WARNING (Continued)
• Use clean, clear water (not distilled water) with a washer fluid recommended by Volks-wagen Commercial Vehicles.
• A suitable anti-freeze agent should be added to the windscreen washer fluid If nec-essary.
CD
• Never mix other cleaning agents with the cleaning agents recommended by Volkswagen Commercial Vehicles. This can cause the ingre-dients to separate and block the windscreen washer jets.
• When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage. A WARNING
Adjusting the exterior and interior mirrors while driving may cause the driver to become distracted. This can lead to accidents and se-rious Injuries.
• Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
• When parking, changing lane, or perform-ing an overtaking or turning manoeuvre, al-ways pay careful attention to the area around the vehicle as objects and other road users may be located In the blind spot.
• Always ensure that the mirrors are posi-tioned correctly and that the rear view Is not restricted by ice, snow, condensation or any other objects.
A WARNING
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak If the mirror is broken.
• The leaking electrolyte fluid can cause lrri-tation to the skin, eyes and respiratory or-gans, especially In people who suffer from
Lights and vision 121

Air conditioning system
Heating, ventilating, cooling
o:n Introduction
This chapter contains information on the following subjects:
Controls for Climatic . . . . . . . . . . . . . . . . . . . . 323
Controls for Climatronic . . . . . . . . . . . . . . . . . 325
Controls for the heating and fresh air system . 327
Information on the air conditioning system . . . 328
..................... m
Air recirculation mode . . . . . . . • . . . . . . . . . . . . 330
Windscreen heating . . . . . . . . . . . . . . . . . . . . . 331
Roof ventilator . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Displays for the Climatronic information
Depending on the vehicle equipment level, infor-mation on the Climatronic is displayed briefly on the screen of the factory-fitted radio or navigation system.
The dust and pollen filter
The dust and pollen filter with activated charcoal reduces the level of impurities in the outside air en-tering the vehicle.
The dust and pollen filler must be changed regular-ly to avoid impairing the performance of the air conditioning system.
The dust and pollen filter must be changed more frequently than stated in the service schedule if the efficiency of the filter declines prematurely due to the vehicle being used in areas with high levels of air pollution.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Supplementary heaters (auxiliary air heater or auxiliary coolant heater) 332
• Cleaning and caring for the vehicle exterior 380
A WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause serious injuries.
• Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
3221 While driving
A WARNING (Continued)
• Maximum heat output, which Is needed to defrost the windows as quickly as possible, is only available when the engine has reached Its operating temperature. Do not start your journey until you have good visibil-Ity.
• Always ensure that the heating and fresh air system or the air conditioning system and the rear window heating are used correctly so that you have good visibility.
• Never use the air reclrculatlon mode for an extended period. If the cooling system Is switched off, the windows can mist up very quickly In air reclrculatlon mode and reduce visibility considerably.
• Always switch off the air reclrculatlon mode when it Is not required.
A WARNING
Stale air can quickly make the driver tired and affect their concentration, which In turn can cause collisions, accidents and serious Inju-ries.
• Never switch off the blowers or switch on the air recirculatlon mode for an extended pe· riod as this prevents fresh air from entering the vehicle interior.
• Switch off the air conditioning system if you suspect that it has been damaged. This can help to prevent secondary damage. The air conditioning system should be checked by a qualified workshop.
• Repairs to the air conditioning system re-quire specialist knowledge and special tools. Volkswagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles deal-ership for this purpose.
• Do not insert any objects in the slots of the air outlets. This could cause damage to the air outlets.

Capacities
r--('n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checks when filling the tank
r--r'n First read and observe the introductory L-W.I information and safety warnings & on page 340.
Checklist
Never carry out any work on the engine or in the engine compartment if you are not familiar with the necessary procedures and the general safety re-quirements or if the correct operating equipment, fluids and unsuitable tools are not available 350, Preparation for working in the engine compartment! The work should be carried out by a qualified workshop if you are uncertain. Please en-sure that the following are checked regular1y, pref-erably every time you fill the tank:
..( Windscreen washer fluid level 116
..( Engine oil level 353
Fuel
c:QJ Introduction
This chapter contains information on the following subjects:
Petrol
Diesel ...
344 345
Different engines require different fuels. The facto-ry-fitted sticker on the inside of the tank flap indi-cates the fuel type that is required for your particu-lar vehicle.
Volkswagen Commercial Vehicles recommends us-ing fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
If the engine is not running smoothly or begins to judder, this can indicate poor or inadequate fuel quality, e.g. water in the fuel. If these symptoms appear, reduce the vehicle speed immediately and drive to the nearest qualified workshop at medium engine speeds, avoiding high engine loading. If these symptoms occur immediately after the vehi-
Fuel tank capacity
Approx. 80.0 I,
..( Engine coolant level 358
..( Brake fluid level 269
..( Tyre pressure 367
..( Vehicle lighting necessary for traffic safety:
-Turn signals
-Side lights, dipped beam headlights and main beam headlights
-Tail light cluster
-Brake lights
-Rear fog light 1 08
Information on changing bulbs 432.
cle has been refuelled, switch the engine off as soon as it is safe to do so and seek expert assis-tance. This can help to prevent further damage.
Additional information and warnings:
• Filling the tank 340
• Engine management system and exhaust puri-fication system 407
• Service schedule
A WARNING
Incorrect handling of fuel can cause explo-sions, fire, serious burns and other injuries.
• Fuel is highly explosive and inflammable.
• Never handle fuel near open flames, sparks or glowing matter (e.g. cigarettes).
• Keep naked flames, hot parts and sparks at a safe distance.
At the filling station 1343

Cleaning and maintenance
In the engine compartment
Preparation for working in the engine compartment
ClJ Introduction
This chapter contains information on the following subjects:
Preparing the vehicle for working in the engine compartment . . . . . . . . . . . . . . . . . 352 Opening and closing the bonnet 352
Always park the vehicle on a level and stable sur-face before carrying out any work in the engine compartment.
The engine compartment of a motor vehicle is a hazardous area. Never carry out any work on the engine or in the engine compartment if you are not familiar with the requisite procedures and general safety requirements, or if you only have access to incorrect operating equipment, service fluids, and unsuitable tools &. The work should be carried out by a qualified workshop if you are uncertain. Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Starting and stopping the engine 257
• Brake fluid 269
• Pull-away assist systems (starUstop system) 282
• Checks when filling the tank 340
• Engine oil 353
• Engine coolant 358
• Battery page 362
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
Unintentional vehicle movements during service work can cause serious injury.
• Never work underneath a vehicle if it is not secured against rolling away. If you are working underneath the vehicle while the wheels are on the ground, the vehicle must
350 I Cleanmg and maintenance
A WARNING (Continued)
be on a level, the wheels must be blocked and the vehicle key must be removed from the ignition lock.
• If you have to work underneath the vehi-cle, use suitable stands to provide extra sup-port for the vehicle. The vehicle jack is not sufficient for this task and can fail, which can lead to serious injuries.
• The start/stop system must have been de-activated.
A WARNING
The engine compartment of any motor vehi-cle is a dangerous area. Serious injuries can be sustained here.
• The utmost care and attention must be paid when carrying out any work and you must follow the general safety rules. Never take any risks.
• Never do any work on the engine or in the engine compartment unless you know exact-ly how to carry it out. If you are uncertain of what to do, the work should be carried out by a qualified workshop. Serious Injuries can re-sult from work that has not been carried out properly.
• Never open the bonnet if you see steam or coolant escaping from the engine compart-ment. Hot steam or coolant can cause seri-ous burns. Always wait until you can no lon-ger see or hear steam or coolant coming from the engine compartment.
• Always allow the engine to cool down be-fore opening the bonnet.
• Hot parts of the engine or exhaust system can burn the skin.
• The following points should be noted be-fore opening the bonnet once it has cooled down.
-Apply the handbrake fully and move the selector lever to position P or move the manual gear lever to the neutral position. .,..

Washing the vehicle with a high-pressure cleaner
I""""'T'n First read and observe the Introductory L.-lo:oJ.I information and safety warnings & on page 380.
Follow the instructions provided by the manufactur-er when cleaning your vehicle using a high-pres-sure cleaner. This applies in particular to the pres-sure and the spraying distance=>&.
Maintain sufficient distance to soft materials such as rubber hoses, insulation, and the ParkPilot sen-sors. The ParkPilot sensors are located in the front bumper, and in some cases also in the rear bump-er => Never use concentrated jet nozzles or dirt blast-ers=>&.
A WARNING
The incorrect use of a high-pressure cleaner can cause visible and invisible long-term damage to tyres and other materials. This can cause accidents and serious injuries.
• Maintain sufficient distance between the washer jet and the tyres.
• Never clean the tyres with concentrated jet nozzles (dirt blasters). The tyres may incur visible and invisible damage even if cleaned briefly with the spray at a distance.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up in win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
CD
• The water may be no warmer than +so·c (+140.FJ.
• Do not wash the vehicle In direct sunlight In order to avoid damage to the vehicle palntwork.
• The ParkPilot sensors In the bumpers must be kept clean and free of Ice. When cleaning with pressure hoses or steam cleaners, the sensors should only be sprayed briefly and the steam/hose nozzle must be kept more than 10 cm away.
• Do not clean windows that are iced over or covered In snow with a high-pressure cleaner.
• Washing the vehicle in cold weather: If the vehicle is rinsed with a hose, do not direct the water Into the lock cylinders or the gaps round the doors, boot, or bonnet. The locks and seals could freeze. Cleaning windows and exterior mirrors
I""""'T'n First read and observe the introductory L.-lo:oJ.I information and safety warnings & on page 380.
Cleaning windows and exterior mirrors
Moisten the windows and exterior mirrors with commercially available, alcohol-based glass clean-er.
382 Cleaning and maintenance
Dry the glass surfaces with a clean chamois leath-er or a lint-free cloth. Chamois leathers that have been used on painted surfaces are not suitable for use on glass surfaces. They will be soiled with wax deposits which could smear the surfaces.
Use window cleaner or a silicone remover to clean off rubber, oil, grease and silicone deposits =>

Removing wax
Car washes and care products could leave wax deposits on the glass surfaces. Wax residue can only be removed using a special cleaning product or cleaning cloths. Wax deposits on the wind-screen can cause the wiper blades to rub. Volks-wagen Commercial Vehicles recommends that a glass cleaning cloth G 052 522 A1 be used to re-move wax deposits from the windows and exterior mirrors each time the vehicle is washed.
A window cleaning agent specifically for removing wax will stop the blades rubbing if added to the windscreen wash water. Dilute the cleaner as in-structed. Grease-removing cleaners will not re-move wax deposits =-CD.
Special cleaners, glass cleaners and glass clean-ing cloths are available from Volkswagen Commer-cial Vehicles dealerships.
Removing snow
Use a small brush to remove snow from the win-dows and exterior mirrors.
Removing ice
The best method for removing ice is to use a de-icer spray. If you use an ice scraper, do not move it to and fro, but push it in one direction only. Mov-ing the ice scraper backwards can cause dirt to scratch the window.
Cleaning and changing wiper blades
Fig. 285 Changing the wiper blades.
1"'111 First read and observe the introductory l..-J,:.U information and safety warnings & on page 380.
A WARNING
Dirty or misted windows reduce visibility and Increase the risk of accidents and severe in-juries.
• Only drive when you have a clear view through all windows.
• Ice, snow and mist must be removed from the inside and outside of all windows.
CD
• Never combine the recommended cleaning agents with other cleaning agents for use in the windscreen washer fluid. This can cause the in-gredients to separate and block the windscreen washer jets.
• Never use warm or hot water to remove snow and Ice from windows and mirrors. This can cause the glass to crack.
• The heating elements for the rear window heater are on the Inside of the rear window. Never apply stickers over the heating elements and never clean the inside of the rear window with corrosive or acidic detergents or any other chemicals. Fig. 286 Changing the rear window wiper blade.
The factory-fitted wiper blades are coated with graphite. The graphite coating ensures that the wiper blade moves quietly over the windscreen. If the graphite coating is damaged, the windscreen wiper will become louder. .,..
Vehicle care and maintenance 383

Fitting the towing eye at front
Fig. 320 On the right side of the front bumper: cover for towing eye on unpainted bumper.
l"""('n First read and observe the Introductory L-Jo:.U Information and safety warnings & on page 446.
The towing eye is screwed into a threaded hole be-hind a cover on the right of the front bumper.
The towing eye must always be kept in the vehicle 416.
Observe the notes on driving while towing 448.
Fitting the towing eye at front
• Take the towing eye and wire hook out of the tool set in the luggage compartment 416.
• Fit the wire hook into the recess below the cov-Fig. 320 (arrow). pull out the cover, and leave it hanging on the vehicle.
Notes on driving while towing
l"""('n First read and observe the introductory L-Jo:.U Information and safety warnings & on page 446.
Towing requires some experience, especially when using a tow rope. Both drivers should be familiar with the technique required for towing. lnexper· ienced drivers should not attempt to tow.
When driving, remember not to pull too hard on the towing vehicle and take care to avoid jerking movements. When towing on an unpaved road, there is always a risk of overloading and damaging the anchorage points.
lt is still possible to activate the turn signals in a ve-hicle that is being towed, even if the hazard warn-ing lights are switched on. To do this, operate the
4481 If and when
Fig. 321 Front bumper. right-hand side: screwing in the towing eye.
• Screw the towing eye anticlockwise 321 (in direction of arrow) into the bracket
• Use the box spanner as a lever to tighten the towing eye as firmly as possible.
• When you have finished towing, turn the towing eye clockwise to remove it and fit the cover.
• If necessary clean the towing eye and place them back in the vehide toolkit in the luggage compartment.
CD
The towing eye must always be screwed firmly Into the mounting. Otherwise, the towing eye can be ripped out of the mounting when the ve-hicle Is being tow-started or towed. turn signal lever in the required direction while the ignition is switched on. The hazard warning lights will not flash while the turn signal is being used. The hazard warning lights will start flashing auto· matically as soon as the tu m signal lever is moved back to the neutral position.
Notes for the driver of the towed vehicle:
• Leave the ignition switched on so that the turn signals, horn, wipers and windscreen washer sys-tem can be switched on.
• As the power steering does not work if the en-gine is not running, you will need more strength to steer the vehicle than you normally would. .,.

Belt height adjuster . . . . . • . . . . . . . . . . . . . . 86
Belt tensioner . . . . . . . . . . . . . . . . . . . . . . . . . 86 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Service and disposal . . . . . . . . • . . . . . . . . 87
Bench seaUbed Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Bench seaUbed, California Load-through hatch . . . . . . . . . . . . . . . . . 212 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Removing and installing . . . . . . . . . . . . . . 195 Setting up the bed . . . . . . . . . . . . . . . . . . 196
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Black ice warning . . . . . . . . . . . . . . . . . . . . . 21
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Entering password for rear-seat telephony .1.90 Establishing a connection for rear-seat tel-ephony. . . . . . . . . . . . . . . . . 190
Bonnet Closing . . . . . • . . . . . . . . . . . • . . . . . . . . . 352 Opening . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Boot lid see Tail gate . . . . . . . . . . . . . . . . . . . . . . . . 49
Bottle holders . . . . . . . . . . . . . . . . . . . . . . . 155
Brake Assist system (BAS) see Brake support systems . . . . . . . . . . . 275 Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Specification . . . . . . . . . . . . . . . . . . . . . . . 277
Brakes . . . . . . . . . . . . . • . . . . . . . . . . . . . . . 269 Brake fluid . . . . . . . . . . . . . . . . . . . . . 277 Brake fluid level . . . . . . . . . . . . . . . . . . . . 277 Brake pads . . . . . . . . . . . . . . . . . . . • . . . . 272 Brake servo . . . . . . . . . . . . . . . . . . . . . . . 273 Brake support systems . . . . . . . . . . . . . . 274 Changing the brake fluid . . . . . . . . . . . . 277 Emergency brake lights for hard braking . 412 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Handbrake . . . . . . . . . . . . . . . . . . . . . . . . 271 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 270 Running in brake pads . . . . . . . . . . . . . . . 272 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 270
Brake servo . . . . . . . . . . . . . . . . . . . . . 273, 274
Brake support systems . . . • . . . . . . . . . . . . 274 ABS ............................. 274 BAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 EDL ............................. 274 ESC ............................. 274 TCS ............................. 274 Brake system . . . . . . . . . . . . . . . . . . . . . . . . 274 see Brakes . . . . . . . . . . . . . . . . . . . . . . . . 273
Breakdown Vehicle safety...................... 412
Breakdown set . . . . . . . . . . . . . . . . . . . . . . . 425 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 427 Inflating the tyre . . . . . . . . . . . . . . . . . . . . 428 More than one damaged tyre . . . . . . . . . . 425 Preparation . . . . . . . . . . . . . . . . . . . . . . . 427
Sealing the tyre . . . . . . . . . . . . . . . . . . . . 428 Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 Test after driving for 10 minutes . . . . . . . . 429 When not to use . . . . . . . . . . . . . . . . . . . . 425
Buckle straps . . . . . . . . . . . . . . . . . . . . . . . . 128 Bulb defect see Changing bulbs . . . . . . . • . . . . . . . . . 432 Business
c
2-seat arrangement . . . . • . . . . . . . . • . . . 182 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 180 Rear-seat telephony . . . . . . . . . . . . . . . . . 187 Seat functions. rear . . . . . . . . . . . . . . . . . 182 Seat heater in the 2-seat arrangement 183 Vehicle overview . . . . . . . . . . . . . . . . . . . 180
California 12-volt socket . . . . . . . . . . . . . . . . . . . . . . 244 230-volt power supply . . . . . . . . . . . . . . . 245 Additional batteries . . . . . . . . . . . . . . . . . 248 Air conditioning system . . . . . . . . . . • . . . 250 Awning ........................... 226 Battery charger . . . . . . . . . . . . . . . . . . . . 247 Central control panel . . . . . . . . . . . . . . . . 204 Darkening the interior of the vehicle . . . . 215 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 215 Electric pop-up roof . . . . . . . . . . . . . . . . . 221 Equipment . . . . . . . . . . . . . . . . . . . . . . . . 192 Gas system . . . . . . . . . . . . . . . . . . . . . . . 233 Interior lights . . . . . . . . . . . . . . . . . . . . . . 208 Manual pop-up roof . . . . . . . . . . . . . . . . . 218 Power supply in the vehicle . . . . . . . . . . . 242 Practical tips . . . . . . . . . . . . . . . . . . . . . . . 252 Seat functions, rear . . . . . . . . . . . . . • . . . 193 Stowage areas . . . . . . . . . . . . . . . . . . . . . 210 Supplementary heater . . . . . . . . . . . . . . . 251 Tables and camping chairs . . . . . . . . . . . 229 Vehicle overview . . . . . . . . . . . . . . . . . . . 192 Water supply and disposal . . . . . . . . . . . . 237
Camera ............................. 293 Camping chairs, California . . . . . . . . . . . . . 232 Camping equipment, California Camping chairs . . . . . . . . . . . . . . 232 Work table . . . . . . . . . . . • . . . . . . . . 230, 231
Capacities Ad Blue tank . . . . . . . . . . . . . . . . . . . • . . . 346 Fuel tank . . . . . . . . . . . . . . . . . . . 343 Washer fluid reservoir . . . . . . . . . . . . . . . 121
Car-Net see Volkswagen Car-Net . . . . . . . . . • . . . 402
Care see Vehicle care . . . . • . . • . . . . . . . . • . . . 380 Car telephone . . . . . . . . . . . . . . . . . . . . . . . . 398
Catalytic converter . . . . . . . . . . . . . . . . . . . 408 Fault . . . . . . . . . . . . . . . . . . . • . . . . . . . . . 408 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 407
Index 467