2011 VOLKSWAGEN JETTA 2.5 SE lock

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Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key is dead. – Too far away from the vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can safely do so.
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs – Switch on low beams
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary .
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy” accelerator pedal.
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected
Tire pressure too low. Adjust tire pressure

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NOTICE
To help prevent vehicle damage, carefully remove and properly reinstall parts after emergency locking or unlocking.
Manually unlocking and locking the driver door

Fig. 149 Door handle on driver door: Concealed lock cylinder (if applicable).

The anti-theft alarm system, when installed, is not activated when the vehicle is locked manually with the key bit ,Anti-theft alarm system.
Manually locking the passenger doors

Fig. 150 On the front side of the right rear door: Emergency lock, covered by a rubber seal.

Fig. 151 On the front side of the right rear door: Locking the vehicle with the key bit in the vehicle key.

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x Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
The vehicle doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to open the door, Power locking and closing system.
Opening the luggage compartment lid from inside the luggage
compartment

Fig. 152 Behind the rear seat backrest: Release of the rear seat back.

Fig. 153 Opening the luggage compartment lid from inside the luggage compartment.

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Before you try to use emergency closing procedures to close the power sunroof, please wait several minutes to make sure that the motor has not been temporarily turned off by the overheating protection feature.
If you must perform an emergency closing, please do so in the following order:
1. Remove the cover in direction of the arrow ⇒ fig. 154.
2. Insert a commercially available 1/6 in. (4 mm) Allen wrench6 into the hexagonal head screw
⇒ fig. 155 (1).
3. Turn the wrench counterclockwise to close the power sunroof.
4. Install the cover again.
5. Have the power sunroof checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Emergency closing may cause the power sunroof and its pinch protection to malfunction.
Emergency release for the selector lever lock

Fig. 156 Removing the selector gate cover.

Fig. 157 Releasing the selector lever lock.
6 Not included with the vehicle tool kit.

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WARNING
Changing a wheel, especially on the side of the road, can be dangerous. To help reduce the risk of serious personal injury:
x Always stop the vehicle as soon as it is safe to do so. Move the vehicle a safe distance off the road where it is safe to change the wheel.
x Always make sure that all passengers, especially children, are in a safe place outside the vehicle and away from the vehicle and traffic (such as behind a guard rail).
x Turn on the emergency flashers and set up another warning device about 25 yards (25 meters) behind the vehicle to warn approaching traffic.
x Change a wheel by yourself only if you are familiar with the necessary steps. Otherwise, get expert assistance.
x Always switch the engine off, firmly apply the parking brake, and shift the transmission into Park (P) (automatic transmission) or any gear (manual only) to help prevent the vehicle from moving suddenly and slipping off the jack.
x Always make sure that the ground is level and firm. If necessary, place the jack on a large and sturdy board or on a similar ground support.
x Always block the wheel diagonally opposite the wheel being changed with chocks or other similar things.
x If you are towing a trailer, always unhitch it from your vehicle before starting to change the wheel. Always apply the trailer brakes firmly and make sure the trailer cannot move unintentionally.
x Always use proper and undamaged tools when changing a wheel.
x Once a wheel is lifted off the ground, having the transmission in Park (P) or in gear will not prevent sudden vehicle movement.
x Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models.
x To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
x After changing a wheel, have the wheel bolt tightening torque checked with an accurate torque wrench.
x After changing a wheel or tire, reset the Tire Pressure Monitoring System, Tire Pressure Monitoring System (TPMS).
Preparations for changing a wheel

Removing the wheel
x Review the checklist, Preparations for changing a wheel.
x Loosen the wheel bolts, Wheel bolts.
x Lift the vehicle, Lifting the vehicle with the vehicle jack.
x Completely unscrew and remove the previously loosened wheel bolts using the hexagonal socket
in the screwdriver handle ⇒ fig. 167. Place the wheel bolts on a clean surface.
x Remove the wheel.
Mounting a spare or compact spare wheel
If the tire is a unidirectional tire, be sure to install it in the proper rolling direction , Tires and wheels.
x Place the spare wheel or compact spare wheel on the axle.
x Screw in the wheel bolts clockwise and tighten them slightly using the hexagonal socket in the screwdriver handle.
x Lower the vehicle with the jack.
x Use the lug wrench to firmly tighten all wheel bolts (turn clockwise) ⇒ . Do not tighten them in sequence! Tighten any wheel bolt to begin, then tighten the wheel bolt diagonally opposite the first bolt, and so forth.
x Install the wheel bolt caps, center wheel hubcap, or wheel cover, if any, Wheel trim.
WARNING
Wheel bolts that are tightened or installed improperly can come loose, causing loss of vehicle control, a crash, and serious personal injury.
x Always keep wheel bolts and threads in the wheel hub clean and free of oil and grease. The wheel bolts must turn easily and must be tightened with the right torque.
x Use the hexagonal socket in the screwdriver handle only to turn the wheel bolts when they are loose, never to loosen them or tighten them firmly.
WARNING
Improper use of a compact spare wheel can cause loss of vehicle control, a crash or other accident, and serious personal injury.
x Never use a compact spare wheel if it is damaged or worn down to the wear indicators.
x Never drive faster than 50 mph (80 km/h) with a compact spare wheel. Avoid full-throttle acceleration, heavy braking, and fast cornering!
x Never drive more than 125 miles (200 km) with a compact spare wheel that is installed on the front axle (drive axle).
x Replace the compact spare with a normal wheel and tire as soon as possible. Compact spare tires are designed for brief use only.
After changing a wheel

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Please carry out each step only in the order specified:
fig. 172 (A) (B) (C) (C)
Low beam, daytime low beam headlight or daytime running light, side marker light
Front turn signal indicator High beam Parking light (small bulb holder)
4. Turn the bulb holder as far as it goes to the left and pull out with the light bulb facing rearward. Pull out the bulb holder with the light bulb facing rearward.
5. Pull the light bulb straight out of the bulb socket. If necessary, press the lock on the bulb holder.
6. Replace the burned out light bulb with a new bulb of the same type.
7. Insert the bulb holder into the headlight assembly and turn as far as it goes to the right. Insert the bulb holder into the headlight and slide it in completely.
8. Attach the rubber or plastic cover. If applicable slide the securing clip rearward.
The illustrations show the left headlight assembly from the rear. The right headlight assembly is the mirror image of the left headlight assembly.
Different models may have different lights, and the location and design of covers, bulb holders, and bulbs may be in a different location than shown in the illustrations.
You cannot replace the LEDs in LED daytime running lights. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.