2011 VOLKSWAGEN JETTA 2.5 SE Owners Manual

Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield wiper nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
x Antennas installed on the insides of windows can be damaged by abrasive objects or by corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the windshield-integrated antenna and never clean the antenna with corrosive or acidic cleaning agents or other chemicals.
Cleaning and changing the windshield wiper blades

Fig. 145 Changing the windshield wiper blades.

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Check all wiper blades regularly. Wiper blades that grab and squeak must be replaced if worn or
damaged and cleaned if dirty ⇒ .
Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lifting and tilting windshield wiper arms
Move the wiper arms to the service position before lifting them away from the windshield, Windshield wipers and washer.
It is not possible to lift the wiper arms away from the windshield when they are not in the service position.
When lifting or replacing a wiper blade on a window, grip it only by its mounting and not by the blade itself.
Cleaning the wiper blades
x Lift the wiper arm(s) away from the windshield.
x Using a soft cloth, carefully remove dust and dirt from the wiper blades.
x If the blades are very dirty, carefully clean them with a sponge or cloth ⇒ .
x Carefully fold the wiper arm back down onto the windshield.
Changing wiper blades
x Lift the wiper arm(s) away from the windshield.
x Press and hold the release button ⇒ fig. 145 (1).
x While lifting the wiper blade in the direction of the wiper arm, pull off the wiper blade in the direction of the arrow. This may require moderate force.
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow until it latches.
x Carefully fold the wiper arm back down onto the windshield.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Waxing and polishing vehicle paint

Waxing
A good coat of wax helps to protect the vehicle paint. When water no longer forms small drops and runs off when the paint is clean, apply a new coat of good hard wax to protect the vehicle again.
Even if a wax solution is used regularly at the car wash, Volkswagen recommends applying a coat of hard wax at least twice a year to protect the paint.
Polishing
Polish your vehicle if the paint has lost its shine and the gloss cannot be brought back with wax.
The vehicle must be waxed after polishing if the polish used does not contain wax compounds to seal the paint.
NOTICE
x To help prevent damage, do not use hard wax or polish on matte-finished parts, plastic parts, headlights or rear lights.
x Do not wax or polish your vehicle if it is dirty, or in a sandy or dusty place.
Caring for and cleaning chrome and aluminum parts

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Repair any paint damage on steel wheels before rust begins to form.
Cleaning alloy wheels
Every 2 weeks: Wash road salt and brake dust off alloy wheels, and clean the wheels with an acid-free detergent. Every 3 months: Volkswagen recommends applying a hard wax compound to the wheels.
If road salt and brake dust are not removed regularly, they can corrode the metal.
Use an acid-free detergent specifically designed for light alloy wheels. Do not use car polish or other abrasive products.
If the protective coating is damaged, for example by stone impact, repair the damaged area right away.
Caring for rubber door and window seals

Cleaning the engine compartment

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Interior care and cleaning

WARNING
Improper care and cleaning of vehicle components can compromise the vehicle's safety features and cause serious personal injury.
x Always clean and maintain vehicle components according to manufacturer's instructions.
x Only use approved or recommended cleaners.
NOTICE
x Vehicle care products containing solvents can cause irreparable damage to plastics and other vehicle materials.
x Stains, dirt and other deposits that contain aggressive substances or solvents can corrode vehicle materials and cause permanent damage, even after brief contact with the surface.
x Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry.
x To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities.
Caring for upholstery

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Cleaning upholstery, fabric trim and Alcantara®