2011 VOLKSWAGEN EOS lock

Deicing door lock cylinders

Declaration of Compliance, Telecommunications and
Electronic Systems
Radio Frequency Devices and Radiocommunication Equipment User Manual Notice.
Radio-based equipment
x Mobile Phone Package
x Electronic immobilizer
x HomeLink® Universal Transmitter
x Remote control vehicle key
x Tire Pressure Monitoring System
x Keyless Access locking and starting system
x Park Distance Control (PDC) system
These devices comply with:
FCC Part 15.19
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Part 15.21
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
These devices comply with RSS-210 of Industry Canada.
Operation is subject to the following 2 conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Special considerations” or “Checklist” in the index.

Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery.
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key is dead. – Too far away from the vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock.
Check the “Noises” entry in the index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can safely do so.
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
CSC roof will not move. CSC roof malfunction. Check whether any technical requirement for opening and closing the CSC roof is not met. If necessary contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Features do not work as described in this manual. Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary.
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs – Switch on low beams
Electrical consumers do not work. Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary

WARNING
Careless opening and closing of the doors, the CSC roof, the luggage compartment lid, and the power sunroof is dangerous and can cause serious personal injury.
x Open or close the doors, the CSC roof, the luggage compartment lid, and the power sunroof only when no one is in the way.
WARNING
Before using the emergency procedure to close the CSC roof, park the vehicle as far away from moving traffic as possible. If necessary, switch on the emergency flashers and set up a warning triangle. Obey all applicable legal requirements.
NOTICE
If the vehicle's battery fails or the power windows won't work, the door windows are not lowered when the door is opened or closed. Always close and open the door carefully to help prevent damage to the window, the paint, or the rubber seal.
NOTICE
x Before using the emergency procedure to close the CSC roof and while doing it, check the area behind the vehicle for possible obstacles and make sure there is enough room to avoid damage. Rear lid assist does not work before and during the emergency closing procedure.
x Never close the CSC roof if the car is on a workshop hoist, parked with one side on a curb, or raised on a car jack or jackstands.
NOTICE
To help prevent vehicle damage, carefully remove and properly reinstall parts after emergency locking or unlocking.

Manually unlocking and locking the driver door

Fig. 164 Door handle on driver door: Concealed lock cylinder.

Manually locking the passenger door

Fig. 165 On the front side of the passenger door: Emergency lock, covered by a rubber seal.

Fig. 166 On the front side of the passenger door: Manual vehicle locking with the key bit in the vehicle key.

x After emergency roof closing is complete, continue to hold the lever and switch to close all windows.
x OR: After emergency closing, pull switch (1).
x OR: Insert the key in the lock of the driver's door, turn in the closing direction, and hold until all windows are closed.
x Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Cancel conditions for emergency closing
Emergency closing the CSC roof is canceled if any of the following situations occurs:
x The lever in the center console or the switch in the driver door is released.
x The ignition is switched off.
x Any door is shut.
x The vehicle battery voltage is less than 9 Volts.
x The luggage compartment lid is closed before the roof frames are locked into the mountings on the windshield.
x The vehicle moves at a speed greater than about 0.6 mph (1 km/h).
x The outside temperature is below +5° F (- 15° C).
Emergency closing using the lever-switch combination is possible only if the CSC control unit has detected a malfunction that is caused by one of the listed feasible problems, Possible situations for emergency closing.
Do not interrupt the emergency CSC roof closing process once you have initiated it unless this is absolutely necessary.
If the CSC roof gets stuck while opening or closing, it may be possible to close it using the emergency process before it lowers itself automatically.
Stowing the Automatic Rollover Support System®

Fig. 174 Deployed rollover protection support behind the rear seat backrest.

Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Do not attempt to push the deployed rollover supports back down unless this is absolutely necessary. When the CSC roof is down, the deployed rollover supports push against the CSC roof and are under considerable tension. For this reason, a lot of strength is required to push and hold the supports down, and you must assume a very uncomfortable position while doing so:
x Push the release lever ⇒ fig. 174 (1) in the direction of the arrow (2) and hold it in this position.
x Then, push down the top part of the rollover support down about 11.8 inches (30 cm) (3) and let go of the release lever (1).
x Make sure that nobody touches the release lever when the support is pushed down the rest of the way.
x Push the support down completely until it locks into place.
WARNING
Stowing the deployed rollover supports can be dangerous and can lead to serious injury.
x Do not try to push the rollover support back down if there is any object in its channel. A foreign object can keep the rollover support system from working or locking properly or cause it to deploy unexpectedly.
x The rollover protection supports must properly lock into place after being stowed. Otherwise, they can deploy unexpectedly.
Emergency release for the selector lever lock

Fig. 175 Removing the selector gate cover.