2011 VOLKSWAGEN EOS lock

Headlight washer system
The headlight washer system cleans the headlight glass.
If the ignition and the headlights (high or low beams) are switched on, the headlights are cleaned the first time and every fifth time the front windshield washers are activated. This happens only when the low or high beams are on when the windshield wiper lever is pulled towards the steering wheel. However, the headlights must still be washed by hand periodically (for instance, during refueling) in order to get rid of hard-to-remove dirt (like insect splatter).
To help make sure that the headlight cleaning system works during winter weather, always keep the headlight washer nozzles free of snow and remove any ice with a deicer spray before driving. Use a deicer spray to remove any ice.
If there is something on the windshield, the wiper will try to wipe it away. If it continues to block the wiper, the wiper will stop moving. Remove the obstacle and switch the wiper on again.
Windshield wiper service position

Fig. 88 Windshield wiper in service position.

x Set the parking brake.
x Switch on the ignition.
x Activate the function Mirror down in the Settings - Convenience menu.
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into Reverse (R).
x Adjust the passenger outside mirror for a clear view of the curb, for example.
x The adjusted mirror position is automatically stored and assigned to the vehicle key used to unlock the vehicle. The preselected position will be recalled when the key assigned to that mirror adjustment position is used again.
Recalling passenger side mirror settings
x Turn the adjusting knob for the side mirrors to the R position.
x Shift the transmission into reverse gear with the ignition switched on.
x The mirror moves back to the regular position when the vehicle moves forward faster than about 10 mph (15 km/h) or the adjusting knob is turned to the O or L position.
WARNING
Improper use of the folding outside mirrors can cause personal injury.
x Always make sure that nobody is in the way when folding the mirrors in or out.
x Make sure that you do not get your finger caught between the mirror and the mirror base when moving the mirrors.
WARNING
Incorrectly estimating distances with the right outside mirror can cause collisions and serious injury.
x The right outside mirror has a convex (curved) surface. This widens your field of vision. But vehicles or other objects seen in a convex mirror will look smaller and farther away than they really are.
x If you use the right outside mirror to judge distances from vehicles behind you when changing lanes, you could estimate incorrectly and cause a crash and serious injuries.
x Whenever possible, use the inside mirror to more accurately judge distance and size of vehicles or other objects seen in the convex mirror.
x Always make sure you have a clear view to the rear of the vehicle.
NOTICE
Always fold in the outside mirrors when taking the vehicle through an automatic car wash.
x Never fold power mirrors in manually because doing so could damage the electrical drive.
To reduce fuel consumption, use outside mirror heating only when needed.
When first switched on, outside mirror heating works with maximum heat for about 2 minutes.
If power mirror adjustment does not work, the outside mirrors can be adjusted by hand by pressing on the edges of the mirror surface.

Lowering the luggage compartment cover
x Using handle (A), pull back slightly on the luggage compartment cover to release the hooks from the tabs.
x Lower the cover and push it completely into its latches (magnified view), so that these engage.
Removing the luggage compartment cover
x Lift the cover up.
x Pull the latch ⇒ fig. 98 (magnified view) in the direction of the arrow to release the hinge.
x Raise the left side of the luggage compartment cover until the left locking pin lifts out of the attachment.
x Pull the luggage compartment cover slightly to the left to pull the right locking pin out of its attachment.
x Remove the luggage compartment cover. It is now impossible to open and close the CSC roof.
Installing the luggage compartment cover
To install the luggage compartment cover, perform the steps for removal in reverse order.
In order to open or close the CSC roof, the luggage compartment cover must be down and
locked in place in its latches ⇒ fig. 97 (inset).
Driving with an open luggage compartment lid

x Hook the bottom of the pass-through cover into position, then push up to close, making sure that it latches into place.
The pass-through can be locked and unlocked using the vehicle key.

These dimensions are important because they help determine the way that the forces that arise during towing are applied to the receiver and its attachments to the vehicle. If you buy a ball mount and ball, make sure that they meet the following specifications.
Ball mount dimensions
x The drop height (A) from the center of the ball to the center of the hole for the securing pin on the ball mount must be at least 1 inch (25.4 mm) and at most 27/8 inches (73 mm).
x The pin-to-ball distance (B) from the center of the ball to the center of the hole for the securing pin on the ball mount must be no more than 7 inches (178 mm).
x The ball diameter must be no more than 11/4 inches (32 mm).
A ball mount and ball combination that does not meet these specifications can damage your vehicle
and may even fail in use ⇒ .
Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The vehicle is not
designed for this kind of trailer hitch ⇒ .
WARNING
An improperly installed or unsuitable trailer hitch can cause the trailer to separate from the towing vehicle and result in a major accident with serious personal injuries.
x Have any trailer hitch retrofit or other work on a trailer hitch done by a qualified workshop.
CAUTION
The ball mount sticks out behind the rear bumper and can cause injury to pedestrians and cyclists.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists when the vehicle is parked, always remove the ball carrier when you are not towing a trailer.
NOTICE
x Never use a ball larger than 11/4 inches (32 mm) on your vehicle. The vehicle was not designed to tow heavier trailers with a receiver larger than the specified ball. The increased loads can damage the attachment points for the trailer hitch.
x Never use an adapter to increase the size of the trailer hitch receiver from 11/4 inches (32 mm) to 2 inches (50.8 mm) or more to tow a trailer that is heavier than the maximum permissible trailer weight that your vehicle can tow.
x You can use an adapter if required for the proper installation of a bicycle rack or other similar carrier as long as the maximum weight limits are observed. When using bicycle racks or similar carriers, make sure that the rear lights are not blocked.
x Only use trailer hitches that are approved by the hitch manufacturer for your vehicle and model.

The design of the wheel bolts is matched to the factory-installed wheels. If different wheels are installed, wheel bolts with the right length and bolt head shape must be used. This helps to ensure that wheels can be mounted securely and that the brakes will work correctly, Changing a wheel.
In most cases, you cannot use wheel bolts from a different vehicle. Even wheel rims from the same model may not fit properly.
Tires and wheel rims approved by Volkswagen have been matched precisely to your vehicle model and contribute considerably to good handling and safe vehicle performance.
Tightening torque
Wheel bolts must always be installed with the correct tightening torque ⇒ page 442. The required tightening torque for your vehicle's wheel bolts is 88 ft-lbs (120 Nm). After changing a wheel, the bolt torque must be checked as soon as possible with an accurate torque wrench. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Wheel rims with bolted rim rings
Wheel rims with bolted rim rings have several parts. The parts are bolted together with special screws in a special process. This helps to ensure that they will work properly, prevent leaks, run true and safely. Damaged wheel rims must be replaced, and you must never take them apart or try to repair them yourself. Have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility
repair them for you ⇒ .
Wheel rims with bolted decorative covers
Light-alloy wheels may have interchangeable decorative covers attached to the rim with self-locking screws. If you want to replace damaged wheel covers, contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
Using improper or damaged wheel rims can affect driving safety, cause accidents and severe personal injury.
x Use only wheel rims approved for the vehicle.
x Regularly check wheel rims for damage and replace them if necessary.
WARNING
Improper loosening and tightening of the bolts on wheel rims with bolted rim rings can cause accidents and severe personal injury.
x Never loosen bolted connections on wheel rims with bolted rim rings.
x Have all work on wheel rims with bolted rim rings performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
New and replacement tires

Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.
On automatic transmission vehicles, the vehicle key can be removed from the ignition switch only when the transmission is in Park (P). You may have to press the release button on the transmission selector lever to put the lever into Park (P).
Starter button

Fig. 125 On the right side of the steering column: Starter button for the Keyless Access locking and starting system.

Fig. 126 Hold the remote control vehicle key to the right of the steering column: Emergency starting feature on vehicles with Keyless Access.

Switching the ignition on and off
x Briefly press the starter button once without operating the brake pedal ⇒ .
Emergency start feature
If an authorized remote control vehicle key is in the passenger compartment but the instrument cluster displays Key not in Range when you push the starter button, the remote control vehicle key battery is weak or dead. You can still start the engine using the Emergency start feature.
x Make sure the selector lever is in the Park (P) position.
x Hold the remote control vehicle key to the right of the steering column trim immediately after
pressing the starter button ⇒ fig. 126.
x The ignition automatically switches on and the engine starts.
Emergency shut-off
If the engine does not switch off by briefly pressing the starter button, emergency shut-off is necessary:
x Press the starter button twice within 3 seconds or press and hold the button longer than 1 second
⇒  in Stopping the engine
x The engine switches off automatically.
Engine restart feature
If no authorized remote control vehicle key is identified in the passenger compartment after the engine has been switched off, the engine can be restarted within about 5 seconds. A related message is shown in the instrument cluster display.
After the 5 seconds have passed, the engine can no longer be started without an authorized vehicle key in the passenger compartment.
WARNING
Unintended vehicle movement can cause serious personal injury.
x Do not depress the brake pedal when switching on the ignition, as the engine could otherwise start immediately.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized persons may use it to lock the vehicle, start the engine, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
If the ignition is switched on or the engine is running and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the engine and turn off the ignition before leaving and locking the vehicle from the outside.