
579
8
8-2. Steps to take in an emergency
When trouble arises
A warning message about an operation
of the brake pedal may be shown while
the driving support systems such as
PCS (Pre-Collision system) (if
equipped) or the dynamic radar cruise
control with full-speed range (if
equipped) is operating. If a warning
message is shown, be sure to deceler-
ate the vehicle or follow an instruction
shown on the multi-information display.
• A warning message is shown when
Brake Override System operates. ( P.301, 574) • A warning message is shown when
Drive-Start Control or Parking Support Brake function (if equipped) operates ( P.301, 420). Follow the instructions
on the multi-information display.
●If a message about an operation of
the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro-
cedure for starting the hybrid system is
performed or the power switch is oper-
ated incorrectly. Follow the instructions
shown on the multi-information display
to operate the power switch again.
●If a message about a shift lever opera-
tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-information display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an
open/close state of a part or replen- ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen-
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho-rized repairer, or any reliable
repairer is displayed
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man-ual is displayed
●If the following messages are shown, follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( P.394, 578) • “RCTA Unavailable” ( P.394, 578)
• “Engine Coolant Temp High” ( P.611) • “Exhaust Filter Full” ( P.437)
●If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer. Continuing to drive the vehicle may be dangerous.• “Plug-in charging system malfunction”
• “Hybrid System Malfunction” • “Charging System Malfunction”• “Check Engine”
• “Hybrid Battery System Malfunction” • “Accelerator System Malfunction”• “Smart Entry & Start System Malfunc-
tion”
●If the following messages are shown,
there may be a malfunction. Immedi- ately have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any reli- able repairer.•“Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages are
shown on the multi-information dis- play, the vehicle may have run out of fuel. Stop the vehicle in a safe place
and, if the fuel level is low, refuel the

581
8
8-2. Steps to take in an emergency
When trouble arises
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is stopped on a slope. Move the vehicle to
a level surface and check if the mes- sage disappears.
■If a message that indicates the mal-function of front camera is dis-
played (if equipped)
The following systems may be sus- pended until the problem shown in the
message is resolved. ( P.353, 568)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Automatic High Beam*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If “Radar Cruise Control Unavail- able See Owner’s Manual” is
shown (if equipped)
The dynamic radar cruise control with full-speed range system (if equipped) is
suspended temporarily or until the prob- lem shown in the message is resolved. (causes and coping methods: P.353)
■If “Radar Cruise Control Unavail-
able” is shown (if equipped)
The dynamic radar cruise control with full-speed range system (if equipped)
cannot be used temporarily. Use the system when it becomes available again.
■Warning buzzer
P.576
WARNING
■If a warning light comes on or a warning buzzer sounds when a
warning message is shown on the multi-information display
P.577
NOTICE
■“High Power Consumption Par- tial Limit On AC/Heater Opera-
tion” is frequently shown
There is a possible malfunction relat- ing to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
■If “Maintenance required For Traction Battery At Your Dealer” is shown
The hybrid battery (traction battery) is scheduled to be inspected or replaced. Have the vehicle inspected
by any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer immediately.
●Continuing to drive the vehicle with- out having the hybrid battery (trac-
tion battery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately.

5908-2. Steps to take in an emergency
may get dirty.
24 Store the bottle in the luggage
compartment while it is con-
nected to the compressor.
25 Taking precautions to avoid
sudden braking, sudden accel-
eration and sharp turns, drive
carefully at under 80 km/h (50
mph) to the nearest authorized
Toyota retailer or Toyota autho-
rized repairer, or reliable
repairer that is less than 100 km
(62 miles) away for tire repair or
replacement.
For repair and replacement of a tire or disposal of the tire puncture repair kit, contact any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer.
When having the tire repaired or
replaced, make sure to tell the autho- rized Toyota retailer or Toyota autho-rized repairer, or reliable repairer that
the sealant is injected.
■If the tire is inflated to more than the specified air pressure
1 Disconnect the hose from the valve.
2 Install the air release cap to the end of the hose and push the protrusion
on the air release cap into the tire valve to let some air out.
3 Disconnect the hose from the valve, remove the air release cap from the hose and then reconnect the hose.
4 Turn the compressor switch on and
wait for several seconds, and then turn it off. Check that the air pres-sure indicator shows the specified
air pressure.
If the air pressure is under the desig- nated pressure, turn the compressor
switch on again and repeat the inflation procedure until the specified air pres-sure is reached.
■After a tire is repaired with the
emergency tire puncture repair kit
●The tire pressure warning valve and
transmitter should be replaced.
●Even if the tire inflation pressure is at
the recommended level, the tire pres- sure warning light may come on/flash.
■Taking out the jack (if equipped)
1 Open the deck board.
2 Unhook the tightening strap and take out the jack from the deck under
tray.
After taking out the jack, hold it in place by attaching the rubber band temporarily
to the hole shown in the illustration.
To store the jack, rotate the jack and tighten until it no longer moves. Insert it
into the deck under tray and then secure it in place with a rubber band.

5968-2. Steps to take in an emergency
2Loosen the center fastener that
secures the spare tire, and then
take out the spare tire.
1 Chock the tires.
2 Slightly loosen the wheel nuts
(one turn).
3 Turn the tire jack portion by
hand until the notch of the jack
is in contact with the jack point.
The jack point guides are located under the rocker panel. They indicate the jack
point positions.
WARNING
■When storing the spare tire
Be careful not to catch fingers or
other body parts between the spare tire and the body of the vehicle.
Replacing a flat tire
Flat tireWheel chock positions
Front left-
hand side
Behind the rear right-
hand side tire
Front right-
hand side
Behind the rear left-hand
side tire
Rear left-
hand side
In front of the front right-
hand side tire
Rear right-
hand side
In front of the front left-
hand side tire
Flat tireWheel chock positions
A

597
8
8-2. Steps to take in an emergency
When trouble arises
4 Assemble the jack handle and
the wheel nut wrench as shown
in the illustration.
5 Raise the vehicle until the tire is
slightly raised off the ground.
6 Remove all the wheel nuts and
the tire.
When resting the tire on the ground,
place the tire so that the wheel design faces up to avoid scratching the wheel surface.
1 Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or the
area around the brakes immedi- ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around the brakes will be extremely
hot. Touching these areas with hands, feet or other body parts while changing a tire, etc. may
result in burns.
●Failure to follow these precautions
could cause the wheel nuts to loosen and the tire to fall off, result-ing in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 103 N•m (10.5
kgf•m, 76 ft•lbf) as soon as possible after changing wheels.
• If there are any cracks or deforma- tions in the bolt screws, nut threads or bolt holes of the wheel, have the
vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
• When installing the wheel nuts, be sure to install them with the tapered
ends facing inward.
●For vehicles with power back door:
In cases such as when replacing tires, make sure to turn off the power back door system ( P.222).
Failure to do so may cause the back door to operate unintentionally if the power back door switch is
accidentally touched, resulting in hands and fingers being caught and injured.
Installing the spare tire

5988-2. Steps to take in an emergency
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
2 Install the spare tire and loosely
tighten each wheel nut by hand
by approximately the same
amount.
Turn the wheel nuts until the washers
come into contact with the disc
wheel .
3 Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque: 103 N•m (10.5 kgf•m, 76 ft•lbf)
5 Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by
the label “TEMPORARY USE ONLY” on the tire sidewall.Use the compact spare tire temporar-
ily, and only in an emergency.
●Make sure to check the tire inflation
pressure of the compact spare tire. ( P.625)
■When using the compact spare tire
As the compact spare tire is not
equipped with a tire pressure warning
valve and transmitter, low inflation pres-
sure of the spare tire will not be indi- cated by the tire pressure warning system. Also, if you replace the compact
spare tire after the tire pressure warning light comes on, the light remains on.
■When the compact spare tire is attached
The vehicle height may become lower when driving with the compact spare tire compared to when driving with standard
tires.
A
B

6108-2. Steps to take in an emergency
WARNING
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-mable gas that may be emitted from
the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal
and that it is not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+”
terminal to come into contact with any other parts or metal surfaces in the area, such as brackets or
unpainted metal.
●Do not allow the + and - clamps of
the jumper cables to come into con- tact with each other.
●Do not smoke, use matches, ciga-rette lighters or allow open flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poison-
ous and corrosive acidic electrolyte, while related parts contain lead and lead compounds. Observe the follow-
ing precautions when handling the 12-volt battery:
●When working with the 12-volt bat-
tery, always wear safety glasses and take care not to allow any bat-tery fluids (acid) to come into con-
tact with skin, clothing or the vehicle body.
●Do not lean over the 12-volt battery.
●In the event that battery fluid comes
into contact with the skin or eyes, immediately wash the affected area with water and seek medical atten-
tion. Place a wet sponge or cloth over the affected area until medical
attention can be received.
●Always wash your hands after han- dling the 12-volt battery support, terminals, and other battery-related
parts.
●Do not allow children near the 12-
volt battery.
■After recharging the 12-volt bat-
tery
Have the 12-volt battery inspected at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer as soon as possible.If the 12-volt battery is deteriorating,
continued use may cause the 12-volt battery to emit a malodorous gas, which may be detrimental to the
health of passengers.
■When replacing the 12-volt bat-
tery
●For information regarding 12-volt battery replacement, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●After replacing, securely attach the exhaust hose and exhaust hole
plug to the exhaust hole of the replaced 12-volt battery. If not prop-erly installed, gases (hydrogen)
may leak into the vehicle interior, and there is the possible danger of the gas igniting and exploding.

611
8
8-2. Steps to take in an emergency
When trouble arises
■If the high coolant temperature
warning light comes on,
flashes or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual” is
shown on the multi-informa-
tion display
1 Stop the vehicle in a safe place
and turn off the air conditioning
system, and then stop the hybrid
system.
2 If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entangled in the cooling fan, etc.
■To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when charging the 12-
volt battery from another vehicle in an emergency. It cannot be used to jump start another vehicle.
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
The high coolant temperature
warning light ( P.170) comes
on or flashes, or a loss of
hybrid system power is experi-
enced. (For example, the vehi-
cle speed does not increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown on
the multi-information display.
Steam comes out from under
the hood.
Correction procedures