2011 TOYOTA tC ESP

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BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United
States, U.S. territories or Canada, take
your vehicle to an Authorized Servicing
Dealership. If your vehicle cannot be
driven, contact your nearest Authorized
Servicing Dealership for towing
assistance. You do not have to pay for
towing to the nearest Authorized
Servicing Dealership if your vehicle is
inoperable due to failure of a warranted
part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside the
United States, U.S. territories and
Canada and need warranty service,
contact a local Toyota dealership.
Please note, however, that your vehicle
may not be repaired free of charge
because the local Toyota distributor
may have no obligation to provide
warranty service for your vehicle,
and/or your vehicle may not comply
with local regulatory or environmental
requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe
to drive and there is no Authorized
Servicing Dealership reasonably
available to make repairs, you may
perform the repairs yourself or have
them performed by another automotive
service provider. Scion will reimburse
you for any of the repairs that are
covered by warranty. To receive
reimbursement, present to an
Authorized Servicing Dealership your
paid repair invoices and any parts that
were removed from the vehicle. You will
be reimbursed for warranted parts at
the manufacturer’s suggested retail
price and warranted labor at a
geographically appropriate hourly rate
multiplied by Scion’s recommended
time allowance for the repair.
If your vehicle requires emergency
repair, Scion assumes no liability for
subsequent failures caused by
improper repairs or the use of
non-Scion Authorized Parts unless you
have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your
vehicle inspected by an Authorized
Servicing Dealership as soon as
possible after an emergency repair.
OBTAINING WARRANTY SERVICE
WARRANTY
Your Responsibilities30

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IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil filter
(see the Maintenance Log section of
this booklet to determine how often
you should change your vehicle’s oil
and filter). Failure to do so can cause
oil starvation and or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
To make sure your warranty coverage
stays intact, you need to maintain your
Scion according to the
recommendations in this booklet. You
should keep records of vehicle
maintenance, including date and
mileage at time of service and a
description of service items performed
and parts installed. The scheduled
maintenance log can help you keep
track of this information. If you sell
your car, be sure to give your
maintenance records to the new owner.
Scion will not deny a warranty claim
solely because you don’t have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.
Maintenance Providers
You can have maintenance and repair
services done by any automotive
service provider you choose, or you can
do them yourself. Scion won’t deny a
warranty claim solely because you used
a service provider other than a Scion
dealership for maintenance and
repairs. However, damage or failures
caused by improper maintenance or
repairs are not covered under warranty.
NOTE: Only Scion dealerships and
Toyota dealerships are authorized to
provide warranty service/repairs for
your Scion.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than those
listed in the scheduled maintenance
log. These additional services are not
required to maintain your warranty
coverage. Ask your dealer to explain
any recommended maintenance not
included in the scheduled maintenance
log.
For a complete description of Scion
warranty coverages, see the
Warranty Information portion of this
booklet.
MAINTENANCE & SCION WARRANTY COVERAGE
Maintenance Log33
MAINTENANCE

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Miles or Months?
Scion recommends obtaining
scheduled maintenance for your vehicle
every 5,000 miles or six months,
whichever comes first.
For example:
>If you drive 5,000 miles in less than
six months, you should obtain
maintenance at 5,000 miles- don’t
wait until six months.
>If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months- don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Special Operating Conditions
In addition to standard maintenance
items, the maintenance log indicates
services that should be performed on
vehicles that are driven under
especially demanding conditions.
These “special operating conditions”
and their required maintenance items
are clearly indicated in each chart.
NOTE: You should perform these
additional maintenance services
only if the majority of your driving is
done under the special operating
conditions indicated. If you only
occasionally drive under these
circumstances, it is not necessary
to perform the additional services.
Engine Oil Selection
Please refer to your Owner’s Manual
for the specific oil viscosity rating
recommended for your vehicle/engine
type.
SuperChrome and Alloy
Wheel Care
If you purchased genuine Toyota
accessory Aluminum Alloy Wheels,
follow these cleaning guidelines to
maintain the appearance of your alloy
wheels:
>If wheels are hot, wait for them to
cool before washing.
>Use a soft sponge or cotton cloth to
apply the same mild car-wash soap
as used for the vehicle body. Quickly
rinse off with water. Use a soft cloth
to apply the same car wax as used
for the vehicle body.
>DO NOT USE: Any kind of chemical
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes, or coarse
abrasives to clean your wheels.
USING THE MAINTENANCE LOG CHARTS
Maintenance Log34
MAINTENANCE

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T
o help you get started with
regular maintenance, Scion
provides your vehicle’s 5,000 mile
and 10,000 mile factory-recommended
maintenance services on a
complimentary basis. While these
complimentary factory-recommended
maintenance services do not have to be
performed at exactly 5,000 miles and
10,000 miles, the complimentary
services must be performed within
18 months or 12,000 miles (whichever
occurs first) of your vehicle’s original
in-service date. It is important to note
that these services are not meant to be
used for maintenance service on or
after 15,000 miles. If you bought your
Scion used and the previous owner did
not use both of the complimentary
maintenance services, you are entitled
to the remaining complimentary
maintenance service or services if your
car is still within 18 months or
12,000 miles of its original in-service
date. To obtain a complimentary
maintenance service, call a Scion
dealership or participating Toyota
dealership to make an appointment.
The dealership will verify that the
service was performed by completing
the “Dealer Service Verification”
portion of the Maintenance Log.
Complimentary maintenance services
include change of engine oil, oil filter
and drain plug gasket, rotating tires
and visually inspecting brake
linings/drums and brake pads/discs
only. You are responsible for the cost of
any other services performed at the
time of your complimentary
maintenance services.
COMPLIMENTARY MAINTENANCE SERVICES
Maintenance Log35
MAINTENANCE