2011 TOYOTA MATRIX run flat

327
4-2. Maintenance
4
Maintenance and care
Vehicle exterior
ItemsCheck points
Doors • Operate smoothly?
Engine hood • The lock system works properly?
Fluid leaks• Is there any leakage after park-
ing?
Tires• Inflation pressure is correct?
• Tire surfaces not worn or dam-
aged?
• Tires rotated according to the
maintenance schedule?
• Wheel nuts are not loose?
CAUTION
■If the engine is running
Turn the engine off and ensure that there is adequate ventilation before per-
forming maintenance checks.

5
When trouble arises
391
5-1. Essential information
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The engine is running, but the vehicle will not move.
●The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commercial towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from
the front, the vehicle's rear wheels and axles must be in good condi-
tions. (P. 393, 396)
If they are damaged, use a towing dolly or flat bed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a
towing dolly. (P. 393, 396)

394 5-1. Essential information
From the rear
Automatic transmission: Use a
towing dolly under the front
wheels.
Manual transmission: We recom-
mend to use a towing dolly under
the front wheels.
When not using a towing dolly,
turn the engine switch to the
“ACC” position and shift the shift
lever to N.
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
■Emergency towing procedure
Release the parking brake.
Shift the shift lever to N.
Turn the engine switch to the “ACC” (engine off) or “ON” (engine
running) position.
STEP1
STEP2
STEP3

5
When trouble arises
397
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points
higher than normal
■Audible symptoms
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
■Operational symptoms
●Engine missing, stumbling or running rough
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor

5
When trouble arises
421 5-2. Steps to take in an emergency
CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle while it is supported
by a jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
●Do not raise the vehicle while someone is in it.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle will be injured.

491 Alphabetical index
Child-protectors ........................ 30
Cleaning
Exterior ................................. 316
Interior .................................. 319
Seat belts ............................. 320
Clock ........................................ 295
Compass .................................. 311
Condenser ............................... 344
Console box............................. 287
Cooling system
Engine overheating .............. 433
Cruise control .......................... 141
Cup holder ............................... 288
Curtain shield airbags .............. 71
Customizable features ............ 472
Daytime running light
system ................................... 136
Defogger
Rear window......................... 179
Side mirror ............................ 179
Dimension ................................ 442
Dinghy towing .................. 167,168
Display
Trip meter ............................. 129
Do-it-yourself maintenance .... 328
Doors
Door lock .......................... 26, 29
Door windows ......................... 57
Side mirrors ............................ 55
Driver's seat belt reminder
light ........................................ 404Driving
Break-in tips ..........................106
Correct posture .......................69
Procedures ............................104
Winter driving tips..................154
Electric power steering ...........145
Emergency flashers
Switch....................................390
Emergency, in case of
If a warning light turns on ......401
If the engine will not start ......425
If the shift lever cannot be
shifted from P......................426
If the vehicle has a
discharged battery ..............428
If the warning buzzer
sounds ................................401
If you have a flat tire .............411
If you lose your keys .............427
If you think something is
wrong ..................................397
If your vehicle becomes
stuck ...................................436
If your vehicle has to be
stopped in an emergency ...438
If your vehicle needs to be
towed ..................................391
If your vehicle overheats .......433
D
E

498
What to do if...
What to do if...
A tire puncturesP. 4 1 1If you have a flat tire
The engine does not start
P. 425If the engine will not start
P. 6 6Engine immobilizer system
P. 428If the battery is discharged
The shift lever cannot be
moved outP. 426If the shift lever cannot be shifted
from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 433If your vehicle overheats
The key is lostP. 427If you lose your keys
The battery runs outP. 428If the battery is discharged
The doors cannot be lockedP. 2 9Doors
The vehicle is stuck in
mud or sandP. 436If the vehicle becomes stuck
A warning light or indicator light
comes onP. 401If a warning light turns on or a
warning buzzer sounds...