2011 TOYOTA HIGHLANDER HYBRID Warranty And Maintenance Guide

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90,000 miles or 108 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Rotate tires
Inspect the following:
__ Automatic transmission fluid
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
3
__ Drive belts
__ Drive shaft boots
__ Engine/Inverter coolant
4
__ Exhaust pipes and mountings __ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator, condenser and/or intercooler
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Inspect thickness measurement and disc runout.4Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log47

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95,000 miles or 114 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Note: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltReplace engine oil and oil filter1
Tighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis and
body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
100,000 miles or 120 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine/inverter coolant3
Replace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
48Maintenance Log

JOBNAME: 317235-2011-hhv-toyw PAGE: 49 SESS: 11 OUTPUT: Mon Jul 12 14:57:59 2010
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105,000 miles or 126 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque drive shaft boltRotate tiresVisually inspect brake linings/drums and brake pads/discs
Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil
filter.
1
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive belts
__ Drive shaft boots
__ Engine/Inverter coolant
4
__ Exhaust pipes and mountings
__ Radiator, condenser and/or intercooler
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily
when you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter1
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Initial replacement for engine coolant is at 100,000 miles/120 months and for inverter coolant initial replacement is
at 150,000 miles/230 months. Replace every 50,000 miles/60 months thereafter. Refer to “Engine/Inverter Coolant”
in the “Explantion of Maintenance Items” section in the back of this guide for more information.
4Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log49

JOBNAME: 317235-2011-hhv-toyw PAGE: 50 SESS: 11 OUTPUT: Mon Jul 12 14:57:59 2010
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110,000 miles or 132 months
Check installation of driver’s floor matInspect and adjust all fluid levelsReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
115,000 miles or 138 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Note: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltReplace engine oil and oil filter1
Tighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
Replace engine oil and oil filter1
Tighten nuts and bolts on chassis and
body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
50Maintenance Log

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120,000 miles or 144 months
Check installation of driver’s floor matInspect and adjust all fluid levelsRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Replace spark plugs3
Rotate tires
Inspect the following:
__ Automatic transmission fluid
__ Ball joints and dust covers
__ Brake lines and hoses
__ Brake linings/drums and brakepads/discs
4
__ Drive belts
__ Drive shaft boots
__ Engine/Inverter coolant
5
__ Exhaust pipes and mountings __ Front differential oil
__ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
__ Fuel tank cap gasket
__ Radiator, condenser and/or intercooler
__ Rear differential oil
__ Steering gear box
__ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:Replace automatic transmission fluidReplace front differential oilReplace rear differential oilTighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.4Inspect thickness measurement and disc runout.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more information.
Maintenance Log
MAINTENANCE
Maintenance Log51

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T
he following descriptions are
provided to give you a better
understanding of the maintenance
items that should be performed on your
vehicle. The scheduled maintenance log
indicates at which mileage/time intervals
each item should be performed. Please
note that many maintenance items should
be performed only by a qualified
technician.
For further information on maintenance
items you can perform yourself, see
the “Vehicle Maintenance and Care”
and “Do-It-Yourself Maintenance”
sections of the
Owner’s Manual.
Automatic Transmission Fluid
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and steering linkage
ball joints for looseness and damage.
Check all dust covers for deterioration and
damage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A qualified
technician should perform these
operations.
Brake Linings/Drums and Brake
Pads/Discs
Check the brake linings (shoes) and
drums for scoring, burning, fluid leakage,
broken parts and excessive wear. Check
the pads for excessive wear and the discs
for runout, excessive wear and fluid
leakage. Replace any deteriorated or
damaged parts. A qualified technician
should perform these operations.
Cabin Air Filter
Replace at specified intervals. Driving in
heavy traffic, on dirt roads or in urban,
desert or dusty areas may shorten filter’s
life. More frequent replacement may be
necessary.
Drive Belts
Inspect for cracks, excessive wear and
oiliness. Check the belt tension and adjust
if necessary. Replace the belts if they are
damaged.
Explanation of Maintenance Items
52Maintenance Log
MAINTENANCE

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Drive Shaft Boots
Check the drive shaft boots and clamps
for cracks, deterioration and damage.
Replace any deteriorated or damaged parts
and, if necessary, repack the grease.
Re-torque drive shaft bolt. A qualified
technician should perform these
operations.
Driver’s Floor Mat
•Only use the driver’s floor mat
designed specifically for the model
and model year of your vehicle.
• Always properly secure the driver’s
floor mat using the retaining hooks.
• Never install another floor mat on top
of the existing driver’s floor mat.
• Never install the driver’s floor mat
upside down.
Engine Air Filter
Replace at specified intervals. When
performing inspections, check for damage,
excessive wear and oiliness, and replace if
necessary.
Engine/Inverter Coolant
Drain the cooling system and refill with an
ethylene-glycol type coolant. Inspect hoses
and connections for corrosion and leaks.
Tighten connections and replace parts
when necessary. A qualified technician
should perform these operations. (For
further details, refer to Radiator,
Condenser and Hoses in theVehicle
Maintenance and Care section of the
Owner’s Manual).
Your Toyota is equipped with Genuine
Toyota Super Long-Life Coolant. The
replacement intervals for engine
coolant recommended in this booklet
are based on replacement with
Genuine Toyota Super Long-Life
Coolant or similar high-quality
non-silicate, non-amine, non-borate
ethylene-glycol coolant with long-life
hybrid organic acid technology (i.e., a
combination of low phosphates and
organic acids). If another type of
ethylene-glycol coolant is used,
replacement intervals may be different.
Engine Oil and Oil Filter
Replace the oil filter and drain and refill
the engine oil at specified intervals. For
recommended oil grade and viscosity,
refer to the
Owner’s Manual.
NOTE:Your vehicle is factory filled and
certified with Genuine Toyota 0W20 motor
oil. For VEHICLES CERTIFIED FOR 0W20
motor oil, the oil change interval is
10,000 miles or 12 months IF 0W20
MOTOR OIL IS BEING USED. If 0W20 is
not available, 5W20 mineral oil may be
used. However, it must be replaced at A
5,000 miles or 6 month INTERVAL with
0W20 motor oil.
For customers who primarily drive their
vehicle under any of the listed Special
Operating Conditions, the motor oil and
filter should be replaced at 5,000 miles or
6 months, REGARDLESS OF THE OIL
USED (OR CERTIFICATION OF THE
VEHICLE).
Explanation of Maintenance Items
Maintenance Log53
MAINTENANCE

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Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts as
necessary.
Front and Rear Differential Oil
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts as
necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
Nuts and Bolts on Chassis and
Body
Re-tighten the seat-mounting bolts and
front/rear suspension member retaining
bolts to specified torque.
Radiator, Condenser and/or
Intercooler
Inspect for debris, corrosion and signs of
damage. Have any problem repaired
immediately by a qualified technician.
Spark Plugs
Replace at specified intervals. Install new
plugs of the same type as originally
equipped. A qualified technician should
perform this operation.
Steering Gear Box
Inspect for signs of leakage. If you
discover any leakage, have it repaired
immediately by a qualified technician.
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering wheel.
Inspect the linkage for bending and
damage and the dust boots for
deterioration, cracks and damage. Replace
any damaged parts. A qualified technician
should perform these operations.
Tire Rotation
Tires should be rotated according to the
instructions in the
Owner’s Manual.When
rotating tires, check for damage and
uneven wear. Replace if necessary.
Explanation of Maintenance Items
54Maintenance Log
MAINTENANCE