2011 TOYOTA CAMRY HYBRID window

JOBNAME:280573-2011-cah-toyw PAGE:8SESS: 11OUTPUT: MonDec2117:22:48 2009
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B
oth Toyota andyour Toyota dealer
are dedicated toserving your
automotive needs.Yourcomplete
satisfaction isour first priority. Shouldyou
have aproblem orconcern —either
during orafter thewarranty period—
please takethefollowing stepstoensure
the quickest possibleresponse:
Step1
Discuss thesituation withadealership
manager, suchasthe service manager or
customer relationsmanager. Inmost
cases, asatisfactory solutioncanbe
reached atthis step.
Step 2
Ifthe dealership doesnotaddress your
concern toyour satisfaction, callthe
Toyota Customer Experience Centerat
(800) 331-4331.
Please havethefollowing information
ready whenyoucall:
•Your Toyota’s vehicleidentification
number (located onthe driver’s side
corner ofthe dashboard, underthe
window)
• Current mileage onyour vehicle
• Name ofyour Toyota dealership
AToyota customer relationsrepresentative
will assist youinworking withthe
dealership tofind asatisfactory solution.
Step3
Ifyour concern hasstillnotbeen resolved
to your satisfaction, Toyotaoffers
additional assistance throughtheDispute
Settlement Program,adispute resolution
program administered bythe National
Center forDispute Settlement. The
purpose ofthe Dispute Settlement
Program isto resolve disputes through
arbitration —aprocess bywhich two
parties authorize anindependent third
party tohear andresolve adispute. The
program isinformal andfree ofcharge. To
request thatyour casebereviewed
through theprogram, completethe
customer claimforminthe
Owner’s
Warranty RightsNotification
booklet
(found inyour glove box)andmail itto:
National CenterforDispute Settlement
P.O. Box688
Mt. Clemens, MI48046
If you would liketorequest acustomer
claim form, calltheToyota Customer
Experience Centerat(800) 331-4331.
When youcall, please haveyourvehicle
identification number,thecurrent mileage
on your Toyota andthenames ofyour
selling andservicing dealerships.
IfYou Need Assistance
WARRANTY
8Introduction

JOBNAME:280573-2011-cah-toyw PAGE:39SESS: 11OUTPUT: MonDec2117:22:48 2009
/tweddle/toyota/sched-maint/280573-en-cah/wg
15,000 milesor18 months
Check installation ofdriver’s floormatInspect andadjust allfluid levelsClean cabinairfilterReplace engineoiland oilfilter1
Rotate tiresVisually inspectbrakelinings/drums andbrake pads/discs
Inspect thefollowing:
__Ball joints anddust covers
__ Brake linesandhoses
__ Drive shaftboots
__ Engine/Inverter coolant
3
__Exhaust pipesandmountings
__ Radiator, condenser and/orintercooler
__ Steering gearbox
__ Steering linkageandboots
Note: Driving inheavy traffic, ondirt roads orinurban, dustyordesert areasmay
shorten thelifeofthe cabin airfilter. Replacement maybeneeded ifyou notice reduced
air flow from theairconditioner andheater orifthe windows fogeasily whenyouuse
the Fresh mode.Consult yourdealer ifany ofthese conditions occur.
Additional Maintenance ItemsforSpecial Operating Conditions
2
Drivingondirt roads ordusty roads:Inspect engineairfilterTighten nutsandbolts onchassis andbody
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
1Reset theoilreplacement reminderlight(“MAINT REQD”)orthe message “OILMAINTENANCE REQUIRED”onthe
multi-information displayafterengine oilreplacement.
2Perform theseservice itemsonlyifyou drive primarily undertheconditions indicated.3Referto“Engine/Inverter Coolant”inthe “Explanation ofMaintenance Items”section inthe back ofthis guide for
more information.
Maintenance Log
MAINTENANCE
MaintenanceLog39

JOBNAME:280573-2011-cah-toyw PAGE:43SESS: 11OUTPUT: MonDec2117:22:48 2009
/tweddle/toyota/sched-maint/280573-en-cah/wg
45,000 milesor54 months
Check installation ofdriver’s floormatClean cabinairfilterInspect andadjust allfluid levelsReplace engineoiland oilfilter1
Rotate tiresVisually inspectbrakelinings/drums andbrake pads/discs
Inspect thefollowing:
__Ball joints anddust covers
__ Brake linesandhoses
__ Drive shaftboots
__ Engine/Inverter coolant
3
__Exhaust pipesandmountings
__ Radiator, condenser and/orintercooler
__ Steering gearbox
__ Steering linkageandboots
Note: Driving inheavy traffic, ondirt roads orinurban, dustyordesert areasmay
shorten thelifeofthe cabin airfilter. Replacement maybeneeded ifyou notice reduced
air flow from theairconditioner andheater orifthe windows fogeasily whenyouuse
the Fresh mode.Consult yourdealer ifany ofthese conditions occur.
Additional Maintenance ItemsforSpecial Operating Conditions
2
Drivingondirt roads ordusty roads:Inspect engineairfilterTighten nutsandbolts onchassis andbody
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
1Reset theoilreplacement reminderlight(“MAINT REQD”)orthe message “OILMAINTENANCE REQUIRED”onthe
multi-information displayafterengine oilreplacement.
2Perform theseservice itemsonlyifyou drive primarily undertheconditions indicated.3Referto“Engine/Inverter Coolant”inthe “Explanation ofMaintenance Items”section inthe back ofthis guide for
more information.
Maintenance Log
MAINTENANCE
MaintenanceLog43

JOBNAME:280573-2011-cah-toyw PAGE:47SESS: 11OUTPUT: MonDec2117:22:48 2009
/tweddle/toyota/sched-maint/280573-en-cah/wg
75,000 milesor90 months
Check installation ofdriver’s floormatClean cabinairfilterInspect andadjust allfluid levelsReplace engineoiland oilfilter1
Rotate tiresVisually inspectbrakelinings/drums andbrake pads/discs
Inspect thefollowing:
__Ball joints anddust covers
__ Brake linesandhoses
__ Drive belts
__ Drive shaftboots
__ Engine/Inverter coolant
3
__Exhaust pipesandmountings
__ Radiator, condenser and/orintercooler
__ Steering gearbox
__ Steering linkageandboots
Note: Driving inheavy traffic, ondirt roads orinurban, dustyordesert areasmay
shorten thelifeofthe cabin airfilter. Replacement maybeneeded ifyou notice reduced
air flow from theairconditioner andheater orifthe windows fogeasily whenyouuse
the Fresh mode.Consult yourdealer ifany ofthese conditions occur.
Additional Maintenance ItemsforSpecial Operating Conditions
2
Drivingondirt roads ordusty roads:Inspect engineairfilterTighten nutsandbolts onchassis andbody
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
1Reset theoilreplacement reminderlight(“MAINT REQD”)orthe message “OILMAINTENANCE REQUIRED”onthe
multi-information displayafterengine oilreplacement.
2Perform theseservice itemsonlyifyou drive primarily undertheconditions indicated.3Referto“Engine/Inverter Coolant”inthe “Explanation ofMaintenance Items”section inthe back ofthis guide for
more information.
Maintenance Log
MAINTENANCE
MaintenanceLog47

JOBNAME:280573-2011-cah-toyw PAGE:51SESS: 11OUTPUT: MonDec2117:22:48 2009
/tweddle/toyota/sched-maint/280573-en-cah/wg
105,000 milesor126 months
Check installation ofdriver’s floormatClean cabinairfilterInspect andadjust allfluid levelsReplace engineoiland oilfilter1
Rotate tiresVisually inspectbrakelinings/drums andbrake pads/discs
Inspect thefollowing:
__Ball joints anddust covers
__ Brake linesandhoses
__ Drive belts
__ Drive shaftboots
__ Engine/Inverter coolant
4
__Exhaust pipesandmountings
__ Radiator, condenser and/orintercooler
__ Steering gearbox
__ Steering linkageandboots
Note: Driving inheavy traffic, ondirt roads orinurban, dustyordesert areasmay
shorten thelifeofthe cabin airfilter. Replacement maybeneeded ifyou notice reduced
air flow from theairconditioner andheater orifthe windows fogeasily whenyouuse
the Fresh mode.Consult yourdealer ifany ofthese conditions occur.
Additional Maintenance ItemsforSpecial Operating Conditions
2
Drivingondirt roads ordusty roads:Inspect engineairfilterTighten nutsandbolts onchassis andbody
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
1Reset theoilreplacement reminderlight(“MAINT REQD”)orthe message “OILMAINTENANCE REQUIRED”onthe
multi-information displayafterengine oilreplacement.
2Perform theseservice itemsonlyifyou drive primarily undertheconditions indicated.3Initialreplacement at100,000 miles/120 months.Replaceevery50,000 miles/60 monthsthereafter. Referto
“Engine/Inverter Coolant”inthe “Explanation ofMaintenance Items”section inthe back ofthis guide formore
information.
4Refer to“Engine/Inverter Coolant”inthe “Explanation ofMaintenance Items”section inthe back ofthis guide for
more information.
Maintenance Log
MAINTENANCE
MaintenanceLog51