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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
ThisToyota vehicle maybeequipped with
an electronic “immobilizer” anti-theft
system. Whenthekey isinserted intothe
ignition switchittransmits anelectronic
code toan immobilizer computer.The
engine willonly start ifthe code inthe key
matches thecode inthe immobilizer. Ifthe
code doesnotmatch, theimmobilizer
disables theignition andfuelsystems.
While anexact physical copyofthe key
will open thedoor andallow retrieval of
items locked inthe vehicle, itwon’t start
the vehicle unlessthekey has thesame
code asthe immobilizer.
SECURITY
For security purposes, accesstokey
codes andservice procedures for
electronically registeringreplacement keys
is restricted. OnlyaToyota dealeror
certain bonded/registered independent
locksmiths cangenerate replacement keys.
TheImmobilizer Key
WARRANTY
Introduction5
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REPLACING THEKEY
Upon purchase, eachvehicle shouldhave
two master keys,onevalet keyand an
aluminum tagwith akey-code imprinted
on it.
To generate afully functional replacement
key (one thatwillboth open thedoors and
start theengine), oneofthe master keys
is required. Tomake akey that willopen
the door forretrieval ofitems locked
inside thevehicle, thevalet keyor
aluminum key-codetagcan beused. Ifa
master keyorthe aluminum key-codetag
is not available, aToyota dealerorcertain
registered locksmiths canobtain thekey
code from arestricted-access database.
These businesses canalso access a
service utilitytoreprogram the
immobilizer ifall registered masterkeys
have been lost.IfaToyota dealerisnot
available, pleasereferto www.aloa.org to
find abonded/registered locksmithwho
performs highsecurity keyservice.
KEEPING THEKEY SAFE
Replacing animmobilizer keymay be
costly. Itis advisable tokeep aspare
master keyand thealuminum key-code
tag inasafe place. Ifyou record the
key-code inmore thanoneplace, donot
record itin away thatcanbeeasily
identified andassociated withthevehicle.
For example, don’tleavethecode
somewhere thatcanbeaccessed bya
valet. Itis wise tokeep acopy ofthe
key-code outsideofthe vehicle.
If the vehicle wasdelivered withlessthan
all three keysandthealuminum key-code
tag, consider havingtheToyota dealerora
qualified independent automotive
locksmith makeaduplicate keybefore you
need it.
TheImmobilizer Key
WARRANTY
6Introduction
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WHAT ISCOVERED AND
HOW LONG
Basic Warranty
Thiswarranty coversrepairs and
adjustments neededtocorrect defects in
materials orworkmanship ofany part
supplied byToyota, subjecttothe
exceptions indicatedunder“What IsNot
Covered” onpages 14-15.
Coverage isfor 36months or
36,000 miles,whichever occursfirst,with
the exception ofwheel alignment and
wheel balancing, whicharecovered for
12 months or20,000 miles,whichever
occurs first.
Hybrid System Warranty
Thiswarranty coversrepairs needed to
correct defects inmaterials or
workmanship ofthe components listed
here andsupplied byToyota, subjectto
the exceptions indicatedunder“What Is
Not Covered” onpages 14-15.
•Battery controlmodule (battery
voltage sensor)
• Hybrid battery
• Hybrid control module (power
management controlmodule)
• Inverter withconverter
Coverage isfor 96months or
100,000 miles,whichever occursfirst.
Powertrain Warranty
Thiswarranty coversrepairs needed to
correct defects inmaterials or
workmanship ofany component listed
below andinthe next column and
supplied byToyota, subjecttothe
exceptions indicatedunder“What IsNot
Covered” onpages 14-15.
Coverage isfor 60months or
60,000 miles,whichever occursfirst.
Engine
Cylinder blockandhead andallinternal
parts, timing gearsandgaskets, timing
chain/belt andcover, valvecovers, oilpan,
oil pump, engine mounts, enginecontrol
computer, waterpump, fuelpump, seals
and gaskets.
Transaxle/Motor/Generator
Case andallinternal parts,transaxle
mounts, sealsandgaskets.
Front-Wheel-Drive System
Final drive housing andallinternal parts,
axle shafts, driveshafts, constant velocity
joints, fronthubandbearings, sealsand
gaskets.
New Vehicle Limited Warranty
WARRANTY
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Maintenance Expense
Normalmaintenance servicessuchas:
•Engine tune-ups
• Replacement offluids andfilters
• Lubrication
• Cleaning andpolishing
• Replacement ofspark plugs andfuses
• Replacement ofworn wiper blades,
brake pads/linings andclutch linings
Vehicles WithAltered Odometer
Failureofavehicle onwhich theodometer
has been altered sothat actual vehicle
mileage cannotbereadily determined.
Salvage orTotal-Loss Vehicles
Anyvehicle thathasever been issued a
“salvage” titleorsimilar titleunder any
state’s law;orhas ever been declared a
“total loss”orequivalent byafinancial
institution orinsurer, suchasby payment
for aclaim inlieu ofrepairs because the
cost ofrepairs exceeded thecash value of
the vehicle. Thisexclusion doesnotapply
to the emission controlwarranties.
Incidental Damages
Incidentalorconsequential damages
associated withavehicle failure.Such
damages includebutarenot limited to
inconvenience; thecost oftransportation,
telephone callsandlodging; theloss of
personal orcommercial property;andthe
loss ofpay orrevenue.
Disclaimer ofExtra Expenses and
Damages
The performance ofnecessary repairs
and adjustments isthe exclusive
remedy underthiswarranty orany
implied warranty. Toyotadoesnot
authorize anyperson tocreate forit
any other obligation orliability in
connection withthisvehicle. Toyota
shall notbeliable forincidental or
consequential damagesresultingfrom
breach ofthis written warranty orany
implied warranty. Anyimplied warranty
of merchantability orfitness fora
particular purposeislimited tothe
duration ofthis written warranty,
except instates where thislimitation is
not allowed.
New Vehicle Limited Warranty
WARRANTY
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WHAT ISNOT COVERED
These warranty obligations donot apply to
failures ornoncompliance causedby:
•The useofreplacement partsnot
certified inaccordance with
aftermarket partscertification
regulations.
• The useofreplacement partsnot
equivalent inquality ordesign to
original equipment parts.
Provisionsunderthe“What IsNot
Covered” sectionofthe New Vehicle
Limited Warranty alsoapply tothis
warranty.
WARRANTY PARTSLIST
Air/Fuel Metering System
•Air/fuel ratiofeedback controlsystem
• Electronic fuelinjection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
AirInduction System
•Intake manifold andintake airsurge
tank
Catalyst System
•Catalytic converter andprotector
(8/80)
• Constricted fuelfiller neck
• Exhaust manifold
• Exhaust pipe(manifold tocatalyst
and/or catalyst tocatalyst)
Evaporative ControlSystem
•Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
8/80 =Covered foreight years or80,000 miles,whichever occursfirst.
Federal Emission ControlWarranty
WARRANTY
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Vehicles equipped withaCalifornia
Certified Emission ControlSystem that
are sold, registered andoperated in
California orany state thatadopts
California emissionwarrantyprovisions
are covered bythis warranty. Currently,
Connecticut, Maine,Maryland,
Massachusetts, NewJersey, New
Mexico, NewYork, Oregon,
Pennsylvania, RhodeIsland, Vermont
and Washington arethe other states to
which thiswarranty applies.Vehicles
covered bythis warranty arealso
covered bythe Federal Emission
Control Warranty (seepage 17).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
TheCalifornia AirResources Board(CARB)
and Toyota arepleased toexplain the
emission controlsystem warranty foryour
2011 vehicle. InCalifornia, newmotor
vehicles mustbedesigned, builtand
equipped tomeet thestate’s stringent
anti-smog standards. CARBregulations
require thatToyota mustwarrant the
emission controlsystem onyour vehicle
for the time periods indicated onthe next
page, provided therehasbeen noabuse,
neglect orimproper maintenance ofyour
vehicle.
Your emission controlsystem mayinclude
parts suchasthe fuel injection system,
ignition system, catalytic converter and
engine computer. Alsoincluded maybe
hoses, belts,connectors andother
emissions-related assemblies.
Where awarrantable conditionexists,
Toyota willrepair yourvehicle atno cost
to you, including diagnosis, partsand
labor.
California EmissionControlWarranty
WARRANTY
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Parts List:Long-Term Emission
Defect Warranty (Pennsylvania
and Washington Vehicles
Only* )
Theparts listed herearecovered forseven
years or70,000 miles,whichever occurs
first.
Air/Fuel Metering System
•Engine control computer (engine
control module)
• Throttle body
AirInduction System
•Intake manifold andintake airsurge
tank
Catalyst System
•Exhaust frontpipe(including catalytic
converter)
• Exhaust manifold (including manifold
converter)
Evaporative ControlSystem
•Charcoal canister
• Fuel tank
Hybrid System
•Battery controlmodule (battery
voltage sensor)†
• Hybrid battery†
• Hybrid control module (power
management controlmodule)†
• Inverter withconverter†
• Transaxle (including motorand
generator)
OWNER’S WARRANTY
RESPONSIBILITIES
You areresponsible forperformance of
the required maintenance indicatedinthe
Owner’s Manualandthisbooklet. Toyota
recommends thatyouretain allreceipts
covering maintenance onyour vehicle, but
Toyota cannot denywarranty coverage
solely forthe lack ofreceipts oryour
failure toensure theperformance ofall
scheduled maintenance.
You areresponsible forpresenting your
vehicle toaToyota dealership assoon as
a problem exists.Thewarranty repairs
should becompleted inareasonable
amount oftime, nottoexceed 30days.
You should alsobeaware thatToyota may
deny youwarranty coverage ifyour vehicle
or apart hasfailed duetoabuse, neglect,
improper maintenance orunapproved
modifications.
If you have anyquestions regardingyour
warranty rightsandresponsibilities, you
should contact theToyota Customer
Experience Centerat(800) 331-4331 or
the California AirResources Board,Mobile
Source Control Division, at9528 Telstar
Avenue, P.O.Box8001, ElMonte, CA
91734-8001.
* Applies toPennsylvania andWashington vehiclesequipped withaCalifornia CertifiedEmission Control
Warranty.
† Covered undertheHybrid System Warranty foreight years or100,000 miles,whichever occursfirst.
California EmissionControlWarranty
WARRANTY
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IMPORTANT
MAINTENANCE
INFORMATION
It is especially importanttoregularly
replace theengine oiland oilfilter.
Failure todo socan cause oilgelling,
which canresult insevere damage to
your vehicle andrequire costlyrepairs
that arenotcovered bythe New Vehicle
Limited Warranty.
Maintenance Records
Maintainingyourvehicle according tothe
recommendations inthis booklet is
required toensure thatyour warranty
coverage remainsintact.Youshould keep
detailed recordsofvehicle maintenance,
including dateofservice, mileage attime
of service andadescription ofservice
and/or partsinstallation performed. The
scheduled maintenance loginthis booklet
can help youdocument thisinformation. If
you sellyour vehicle, besure togive your
maintenance recordstothe new owner.
Toyota willnotdeny awarranty claim
solely because youdonot have records to
show thatyoumaintained yourvehicle.
However, damageorfailure caused bylack
of proper maintenance arenot covered
under warranty.
Maintenance Providers
Maintenanceandrepair services maybe
performed byyou orby any automotive
service provider youchoose. Toyotawill
not deny awarranty claimsolely because
you used aservice provider otherthana
Toyota dealership formaintenance and
repairs. However, damageorfailure
caused byimproper maintenance or
repairs arenot covered underwarranty.
Dealer-Recommended
Maintenance
Yourdealer mayrecommend more
frequent maintenance intervalsormore
maintenance servicesthanthose listedin
the scheduled maintenance log.These
additional servicesarenot required to
maintain yourwarranty coverage. Askyour
dealer toexplain anyrecommended
maintenance notincluded inthe scheduled
maintenance log.
Foracomplete description ofToyota
warranty coverages, seetheWarranty
Information portionofthis booklet.
Maintaining YourWarranty
Maintenance Log35
MAINTENANCE