2011 SUBARU FORESTER Owners Manual

9-16In case of emergency
4. Tighten the towing hook securely
using a wheel nut wrench.
After towing, remove the towing hook from
the vehicle and stow it in the tool bucket.
Fit the towing hook cover on the bumper.
WARNING
Do not use the towing hook except
when towing your vehicle. Front tie-down hooks:
The front tie-down hooks are located
between each of the front tires and the
front bumper.
Rear tie-down hooks:The rear tie-down hooks are located near
each of the jack-up reinforcements.
WARNING
Use the rear tie-down hooks only for
downward anchoring. If they are
used to anchor the vehicle in any
other direction, cables may slip off
the hooks, possibly causing a dan-
gerous situation.

&Using a flat-bed truck
This is the best way to transport your
vehicle. Use the following procedures to
ensure safe transportation.
1. Shift the select lever into the “P ”
position for automatic transmission mod-
els or “1st ”for manual transmission
models.
2. Pull up the parking brake lever firmly.
3. Secure the vehicle onto the carrier
properly with safety chains. Each safety
chain should be equally tightened and
care must be taken not to pull the chains
so tightly that the suspension bottoms out.
CAUTION
If your vehicle has a front under-
spoiler and rear underspoiler (if
equipped), be careful not to scrape
them when placing the vehicle on
the carrier and when removing the
vehicle from the carrier.
& Towing with all wheels on the ground
1. Release the parking brake and put the
transmission in neutral.
2. The ignition switch should be in the “Acc ”position while the vehicle is being
towed.
3. Take up slack in the towline slowly to
prevent damage to the vehicle.
WARNING
. Never turn the ignition switch to
the “LOCK ”position while the
vehicle is being towed because
the steering wheel and the direc-
tion of the wheels will be locked.
. Remember that the brake booster
and power steering do not func-
tion when the engine is not
running. Because the engine is
turned off, it will take greater
effort to operate the brake pedal
and steering wheel.
CAUTION
. If transmission failure occurs,
transport your vehicle on a flat-
bed truck.
. Do not run the engine while being
towed using this method. Trans-
mission damage could result if
the vehicle is towed with the
engine running.
. For models with automatic trans-
mission, the traveling speed
must be limited to less than 20
mph (30 km/h) and the traveling
distance to less than 31 miles (50
km). For greater speeds and In case of emergency
9-17
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9-18In case of emergency
distances, transport your vehicle
on a flat-bed truck. Rear gate
–if the rear gate
cannot be opened
In the event that you cannot open the rear
gate by operating the power door locking
switches or the remote keyless entry
system, you can open it from inside the
cargo area.
1. Remove the access cover at the
bottom-center of the rear gate trim.
2. Locate the rear gate lock release lever
behind the rear gate trim panel.
CAUTION
Never operate the rear gate lock
release lever with fingers because
doing so may cause an injury. Al-
ways use a screwdriver or a similartool.
3. Turn the lever to the right position
using a screwdriver.
4. Open the rear gate from outside by
holding the rear gate with your hands.

Moonroof–if the moonroof
cannot be closed
If the moonroof cannot be closed with the
moonroof switch, you can close the moon-
roof manually.
1. Remove the plug on the roof trim of the
cargo area by inserting the end of the flat-
head screwdriver between the roof and
plug and prying it off.
2. Insert a hex-head wrench in the end of
the motor shaft.
To close the moonroof, turn the wrench counterclockwise.
Have your vehicle checked and repaired
by an authorized SUBARU dealer. In case of emergency
9-19

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Exterior care....................................................... 10-2
Washing ............................................................. 10-2
Waxing and polishing ......................................... 10-3
Cleaning aluminum wheels ................................. 10-4
Corrosion protection .......................................... 10-4
Most common causes of corrosion ..................... 10-4
To help prevent corrosion ................................... 10-4 Cleaning the interior
.......................................... 10-5
Seat fabric ......................................................... 10-5
Leather seat materials ........................................ 10-5
Synthetic leather upholstery ............................... 10-6
Climate control panel, audio panel, instrument panel, console panel, and switches .................. 10-6
Monitor (if equipped) .......................................... 10-6
Cargo tray (if equipped) ..................................... 10-6
Appearance care
10

10-2Appearance care
Exterior care &Washing
CAUTION
. When washing the vehicle, the
brakes may get wet. As a result,
the brake stopping distance will
be longer. To dry the brakes,
drive the vehicle at a safe speed
while lightly pressing the brake
pedal to heat up the brakes.
. Do not wash the engine compart-
ment and area adjacent to it. If
water enters the engine air in-
take, electrical parts or the power
steering fluid reservoir, it will
cause engine trouble or a mal-
function of power steering.
. Since your vehicle is equipped
with a rear wiper, automatic car-
wash brushes could become
tangled around it, damaging the
wiper arm and other compo-
nents. Ask the automatic car-
wash operator not to let the
brushes touch the wiper arm or
to fix the wiper arm on the rear
window glass with adhesive tape
before operating the machine.
. Do not use organic solvents when washing the surface of the
bulb assembly cover. However, if
a detergent with organic solvents
is used to wash the surface,
completely rinse off the deter-
gent with water. Otherwise, the
surface may be damaged.
NOTE
When having your vehicle washed in
an automatic car wash, make sure
beforehand that the car wash is of
suitable type.
The best way to preserve your vehicle ’s
beauty is frequent washing. Wash the
vehicle at least once a month to avoid
contamination by road grime.
Wash dirt off with a wet sponge and plenty
of lukewarm or cold water. Do not wash
the vehicle with hot water and in directsunlight.
Salt, chemicals, insects, tar, soot, tree
sap, and bird droppings should be washed
off by using a light detergent, as required.
If you use a light detergent, make certain
that it is a neutral detergent. Do not use
strong soap or chemical detergents. All
cleaning agents should be promptly
flushed from the surface and not allowed
to dry there. Rinse the vehicle thoroughly with plenty of lukewarm water. Wipe the
remaining water off with a chamois or softcloth. !
Washing the underbody
Chemicals, salts and gravel used for
deicing road surfaces are extremely cor-
rosive, accelerating the corrosion of un-
derbody components, such as the exhaust
system, fuel and brake lines, brake
cables, floor pan and fenders, and sus-pension.
Thoroughly flush the underbody and in-
side of the fenders with lukewarm or cold
water at frequent intervals to reduce the
harmful effects of such agents.
Mud and sand adhering to the underbody
components may accelerate their corro-sion.
After driving off-road or on muddy or
sandy roads, wash the mud and sand off
the underbody. Carefully flush the suspen-
sion and axle parts, as they are particu-
larly prone to mud and sand buildup. Do
not use a sharp-edged tool to remove
caked mud.
CAUTION
. Be careful not to damage brake
hoses, sensor harnesses, and
other parts when washing sus-

pension components.
. Be careful not to flush the engine
bottom for a long time. It may
cause damage of some electricalparts.
! Using a warm water washer
. Keep a good distance of 12 in (30 cm)
or more between the washer nozzle and
the vehicle. . Do not wash the same area continu-
ously.. If a stain will not come out easily, wash
by hand. Some warm water washers are
of the high temperature, high pressure
type, and they can damage or deform the
resin parts such as moldings, or cause
water to leak into the vehicle.
& Waxing and polishing
Always wash and dry the vehicle before
waxing and polishing.
Use a good quality polish and wax and
apply them according to the manufac-turer ’s instructions. Wax or polish when
the painted surface is cool.
Be sure to polish and wax the chrome trim,
as well as the painted surfaces. Loss of
wax on a painted surface leads to loss of
the original luster and also quickens the
deterioration of the surface. It is recom- mended that a coat of wax be applied at
least once a month, or whenever the
surface no longer repels water.
If the appearance of the paint has dimin-
ished to the point where the luster or tone
cannot be restored, lightly polish the
surface with a fine-grained compound.
Never polish just the affected area, but
include the surrounding area as well.
Always polish in only one direction. A
No. 2000 grain compound is recom-
mended. Never use a coarse-grained
compound. Coarse-grained compounds
have a smaller grain-size number and
could damage the paint. After polishing
with a compound, coat with wax to restore
the original luster. Frequent polishing with
acompoundoranincorrectpolishing
technique will result in removing the paint
layer and exposing the undercoat. When
in doubt, it is always best to contact your
SUBARU dealer or an auto paint specia-list.
CAUTION
Do not use any agents with organic
solvents on the surface of the bulb
assembly cover. However, if a polish
or wax with organic solvents is
applied to the cover surface, com-
pletely wipe off the polish or wax. Otherwise, the cover surface may bedamaged.
NOTE
Be careful not to block the windshield
washer nozzles with wax when waxing
the vehicle. Appearance care
10-3
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