2011 SMART FORTWO COUPE Owners Manual

as determined by our authorized
technician and tow service provider.
For additional information refer to the
smart Roadside Assistance Program
brochure (USA) or the Warranty Booklet
(Canada) in your vehicle literature
portfolio.
Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address
information with smart will enable us to
contact you should important new
information about the vehicle, such as
recalls, become available.
If you sell your smart, please leave all
literature with the vehicle to make it
available to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in
foreign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be
available; the use of leaded fuels will
damage the catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can
cause engine damage.
Operating safety
GWarning!
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized smart center for repairs
or modifications to electronic
components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the
vehicle.
GWarning!
Some safety systems only function while the
engine is running. You should therefore
never turn off the engine while driving.
GWarning!
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
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may cause serious damage and impair the
operating safety of your vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning
flashers, carefully slow down, and drive
with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized smart center or other qualified
maintenance or repair facility for further
inspection or repairs.
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following
information and rules:
R the safety precautions in this manual
R the “Technical data” section in this
manual
R traffic rules and regulations
R motor vehicle laws and safety standards
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly
instructed to do so by information on the
label itself. Removal of any of these labels
may cause you and others to be unaware of
certain risks which may result in an
accident and/or personal injury.
Problems with your vehicle
If you should experience a problem with
your vehicle, particularly one that you
believe may affect its safe operation, we
urge you to immediately contact an
authorized smart center to have the
problem diagnosed and corrected if
required. Do not drive the vehicle if you
believe it may not be safely operated. If the
matter is not handled to your satisfaction,
please discuss the problem with the smart
center management, or if necessary contact
us at one of the following addresses:
In the USA:
smart USA Distributor LLC.
Customer Assistance Center
1765 Telegraph Rd.
Bloomfield Hills, MI 48302
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario, M4G 4C9
Reporting safety defects
For the USA only: The following text is
published as required of manufacturers
under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety
Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying smart USA Distributor LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become
involved in individual problems between
you, your dealer, or smart USA Distributor
LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters, 1200
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New Jersey Avenue, SE, West Building,
Washington, DC 20590. You can also obtain
other information about motor vehicle
safety from http://www.safercar.gov.
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California
Code § 9951)
Please note that your vehicle is equipped
with devices that can record vehicle
systems data.
This information helps, for example, to
diagnose vehicle systems after a collision
and to continuously improve vehicle
safety.
smart may access the information and share
it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
smart, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by
law
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>> At a glance.Exterior view ...................................20
Cockpit ...........................................21
Instrument cluster (miles) ..................22
Instrument cluster (kilometers) ...........24
Steering wheel gearshift control ..........26
Center console ..................................27
Overhead control panel ......................28
Door control panel ............................28
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Exterior viewFunctionPage\000FRear window defroster107\000GCargo compartment:Locking/unlocking53Opening/closing
(cabriolet)56
Opening/closing (coupé)55\000

CockpitFunctionPage0046Exterior lamp switch640047Steering wheel1008AInstrument cluster220088Steering wheel gearshift
control
84
0086Tachometer*920087Cockpit clock*92006EGlove box111AUX/USB sockets*101006FOverhead control panel280070Audio system*990071Center console switches270072Coin holder111Retractable soft top
switch 2
73
FunctionPage0073Gear selector lever820074Starter switch570075Cup holder1080076Auxiliary power outlet1150077Storage box*1120078Wiper switch70Cruise control switch*101Control lever (control
system)*
93
0079On-board Diagnostics
Socket (OBD)
213
007AHorn007BCruise control buttons*101007CDoor control panel28007DInside door handle541 Model pure only: The steering wheel in this vehicle varies from steering wheel illustrated.
2 cabriolet only.Cockpit21>> At a glance.* optionalBA 451 USA, CA Edition A 2011; 1; 4, en-UShereepeVersion: 3.0.3.62010-05-11T15:12:26+02:00 - Seite 21

Instrument cluster (miles)
Miles
Instrument cluster (U.S. vehicles)
FunctionPage0046Speedometer0047Right indicator and
warning lamp display
23
008AAdjusting instrument
cluster illumination
93
Setting digital clock890088Multifunction display870086Center indicator and
warning lamp display
23
0087Selecting display for
status indicator
90
Setting digital clock89006ELeft indicator and
warning lamp display
23
22Instrument cluster (miles)>> At a glance.
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