2011 Ram 2500 tow

WARNING!
A loose tire thrown forward in a collision or hard
stop could injure the occupants in the vehicle. Have
the deflated (flat) tire repaired or replaced immedi-
ately.
Turn the wheel so that the valve stem is down. Slide the
wheel retainer through the center of the wheel and
position it properly across the wheel opening.
For convenience in checking the spare tire inflation, stow
with the valve stem toward the rear of the vehicle.
Attach the wheel wrench to the extension tube. Rotate the
winch mechanism until the wheel is drawn into place
against the underside of the vehicle. Continue to rotate
until you feel the winch mechanism slip, or click three or
four times. It cannot be overtightened. Push against the
tire several times to be sure it is firmly in place.
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts or the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
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WHAT TO DO IN EMERGENCIES 501

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
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WHAT TO DO IN EMERGENCIES 507

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial wrecker service. If the
transmission and drivetrain are operable, disabled vehicles may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Towing ConditionWheels OFF
the Ground2WD Models 4WD Models
Flat Tow NONEIf transmission is operable:
•Trans inNEUTRAL
•30 mphmax(48 km/h)
•15 miles (24 km)maxdistanceSee instructions in “Recreational Tow-
ing” under “Starting and Operating”
•Auto Trans inPARK
•Manual Trans in gear (NOTNeutral
•T/case inNEUTRAL
•To w i nforwarddirection
Wheel Lift or Dolly
To wFrontNOT ALLOWED
Rear OKNOT ALLOWED
FlatbedALL BEST METHOD BEST METHOD
508 WHAT TO DO IN EMERGENCIES

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle’s battery is discharged, see Brake/
Transmission Interlock Manual Override (under Starting
and Operating, Automatic Transmission) for instructions
on shifting the automatic transmission out of the PARK
position for towing.CAUTION!
•Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed
truck, do not attach to front or rear suspension
components. Damage to your vehicle may result
from improper towing.
•If the vehicle being towed requires steering, the
ignition must be in the ON/RUN or ACC position,
not in the LOCK position.
Towing Without the Ignition Key Fob
Special care must be taken when the vehicle is towed
with the ignition in the LOCK position. The only ap-
proved method of towing without the ignition key is
with a flatbed truck. Proper towing equipment is neces-
sary to prevent damage to the vehicle.
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WHAT TO DO IN EMERGENCIES 509

Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with rear
wheels on the ground) with the transmission inNEU-
TRAL. Speed must not exceed 30 mph (48 km/h) and the
distance must not exceed 15 miles (24 km).
CAUTION!
Towing faster than 30 mph (48 km/h) or farther than
15 miles (24 km) with rear wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than15 miles (24 km), tow with the rear wheelsOFFthe
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the rear wheels raised using a wheel lift
or towing dolly.
Four-Wheel Drive Vehicles
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer
case is operable, the vehicle may be towed (in the
forward direction, withALLwheels on the ground),IF
the transfer case is in NEUTRAL and the transmission is
inPARK(for automatic transmissions) or in gear (NOT
in Neutral, for manual transmissions). Refer to “Recre-
ational Towing” in “Starting and Operating” for further
information.
510 WHAT TO DO IN EMERGENCIES

CAUTION!
•Front or rear wheel lifts should not be used.
Internal damage to the transmission or transfer
case will occur if a front or rear wheel lift is used
when towing.
•Failure to follow these towing methods could
result in damage to the transmission and/or trans-
fer case. Such damage is not covered by the New
Vehicle Limited Warranty.
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WHAT TO DO IN EMERGENCIES 511

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and drivability. The
vehicle must be serviced before any emissions
tests can be performed.
•If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap indicator
will display in the EVIC telltale display area.
Refer to “Electronic Vehicle Information Center (EVIC) in
“Understanding Your Instrument Panel” for further in-
formation. Tighten the fuel filler cap properly and press
7
MAINTAINING YOUR VEHICLE 519

Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth and a
mild nonabrasive cleaner. This will remove accumula-
tions of salt or road film.
Operation of the wipers on dry glass for long periods
may cause deterioration of the wiper blades. Always use
washer fluid when using the wipers to remove salt or dirt
from a dry windshield.
Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.
NOTE:Life expectancy of wiper blades varies depend-
ing on geographical area and frequency of use. Poor
performance of blades may be present with chattering,
marks, water lines or wet spots. If any condition ispresent please proceed to clean wiper blades with humid
cloth removing any debris that may be affecting its
function.
Adding Washer Fluid
The fluid reservoir is located under the hood and should
be checked for fluid level at regular intervals. Fill the
reservoir with windshield washer solvent only (not ra-
diator antifreeze). When refilling the washer fluid reser-
voir, take some washer fluid and apply it to a cloth or
towel and wipe the wiper blades clean. This will help
blade performance.
To prevent freeze-up of your windshield washer system
in cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This
rating information can be found on most washer fluid
containers.
530 MAINTAINING YOUR VEHICLE