2011 NISSAN MURANO start

Black plate (260,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
TROUBLESHOOTING GUIDEThe system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.SymptomSolution
System fails to interpret the command
correctly. 1. Ensure that the command is valid. (See “NISSAN VOICE RECOGNITION SYSTEM (models with navigation system)” later in
this section; page 4-106.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too noisy to
use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See “VEHICLE PHONEBOOK” earlier in this
section.)
2. Replace one of the names being confused with a new name.4-92
Center display, heater, air conditioner, audio, phone and voice recognition systems

Black plate (261,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
WARNING
.Use a phone after stopping your
vehicle in a safe location. If you
have to use a phone while driving,
exercise extreme caution at all
times so full attention may be given
to vehicle operation.
. If you find yourself unable to devote
full attention to vehicle operation
while talking on the phone, pull off
the road to a safe location and stop
your vehicle before doing so.
CAUTION
To avoid draining the vehicle battery,
use a phone after starting the engine.
Your vehicle is equipped with Bluetooth
®
Hands-Free Phone System. If you are an owner
of a Bluetooth
®enabled cellular phone, you can
set up the wireless connection between your
cellular phone and the in-vehicle phone module.
With Bluetooth®wireless technology, you can
make or receive a telephone call with your
cellular phone in your pocket.
Once your cellular phone is paired to the in-
vehicle phone module, no phone connecting procedure is required. Your phone is automati-
cally connected with the in-vehicle phone
module when the ignition switch is pushed to
the “ON” position with the registered cellular
phone turned on and carried in the vehicle.
You can register up to 5 different Bluetooth
®
cellular phones in the in-vehicle phone module.
However, you can talk on only one cellular phone
at a time.
When a call is active, the audio system and
microphone (located in the ceiling in front of the
rearview mirror) are used for the handsfree
communications.
If the audio system is being used at the time, the
audio mode will mute and will stay muted until
the active call is ended.
The NISSAN Voice Recognition system sup-
ports the phone commands, so dialing a phone
number using your voice is possible.
Before using the Bluetooth
®Hands-Free Phone
System, refer to the following notes.
. Set up the wireless connection between a
cellular phone and the in-vehicle phone
module before using the Bluetooth
®
Hands-Free Phone System.
. Some Bluetooth
®enabled cellular phones
may not be recognized by the in-vehicle
phone module. .
You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside of the telephone service area.
— Your vehicle is in an area where it is difficult to receive radio waves; such as in
a tunnel, in an underground parking
garage, behind a tall building or in a
mountainous area.
— Your cellular phone is locked in order not to be dialed.
. When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice
during a call.
. Immediately after the ignition switch is
pushed to the “ON” position, it may be
impossible to receive a call for a short period
of time.
. Do not place the cellular phone in an area
surrounded by metal or far away from the in-
vehicle phone module to prevent tone quality
degradation and wireless connection dis-
ruption.
. While a cellular phone is connected through
the Bluetooth
®wireless connection, the
battery power of the cellular phone may
discharge quicker than usual.
BLUETOOTH
®HANDS-FREE PHONE
SYSTEM (models without
navigation system) (if so equipped)
Center display, heater, air conditioner, audio, phone and voice recognition systems
4-93

Black plate (263,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
applicable to the relevant language set in the
LANGUAGE setting screen. (See “HOW
TO USE SETTING BUTTON” earlier in this
section.)
. If the vehicle is in motion, some commands
may not be available so full attention may be
given to vehicle operation.
Using systemInitialization:
When the ignition switch is pushed to the ON
position, Voice Recognition System is initialized,
which may take up to one minute. When
completed, the system is ready to accept voice
commands. If the
switch on the steering
wheel is pushed before the initialization com-
pletes, the system will not accept any command.
Before starting:
To get the best performance out of the Voice
Recognition System, observe the following:
. Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing the voice commands cor-
rectly.
. Wait until a tone sounds before speaking a
command. .
Speak a voice command within 5 seconds
after the beep sound. If no voice command
is given, the system will ask you for a
number. If no further command is given,
the session ends.
. Speak in a natural voice without pausing
between words.
SAA1858
Giving voice command:
1. Push and release the
switch located on
the steering wheel.
Center display, heater, air conditioner, audio, phone and voice recognition systems
4-95

Black plate (276,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
Available items:
.Getting Started
Describes the basics of how to operate the
NISSAN Voice Recognition system.
. Let’s Practice
Mode that allows practicing by following the
instructions of the system voice.
. Using the Address Book
Tutorial for entering a destination by using
the Address Book.
. Finding a Street Address (if so equipped)
Tutorial for entering a destination by street
address.
. Placing Calls
Tutorial for making a phone call by voice
command operation.
. Help on Speaking
Displays useful tips of speaking for correct
command recognition by the system.
Note that the Command List feature is only
available when Alternate Command Mode is
active.
SAA2532
Getting StartedBefore using the NISSAN Voice Recognition
system for the first time, you can confirm how to
use commands by viewing the Getting Started
section of the User Guide.
1. Select the “Getting Started” key.
2. You can confirm the page by scrolling the screen using the multi-function controller.
Tutorials on the operation of the NISSAN
Voice Recognition system
If you choose “Using the Address Book”,
“Finding a Street Address” or “Placing Calls”,
you can view tutorials on how to perform these
operations using NISSAN Voice Recognition.
SAA2534
Let’s PracticeThis mode helps learn how to use the NISSAN
Voice Recognition system.
1. Select the “Let’s Practice” key.
2. After the message screen appears, push the TALK
switch on the steering wheel.
3. Speak the displayed number after the tone. The evaluation screen will be displayed and
the result can be confirmed.
4-108
Center display, heater, air conditioner, audio, phone and voice recognition systems

Black plate (277,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
SAA2533
Useful tips for correct operationYou can display useful speaking tips to help the
system recognize your voice commands cor-
rectly.
Select “Help on Speaking” to start display.USING THE SYSTEM
InitializationWhen the ignition switch is pushed to the ON
position, NISSAN Voice Recognition is initia-
lized, which may take up to one minute. When
completed, the system is ready to accept voice
commands. If the TALK
switch is pushed
before the initialization completes, the display
will show the message: “System not ready.” or a beep sounds.
Before startingTo get the best recognition performance from
NISSAN Voice Recognition, observe the follow-
ing:
.
The interior of the vehicle should be as quiet
as possible. Close the windows to eliminate
the surrounding noises (traffic noise and
vibration sounds, etc.) , which may prevent
the system from correctly recognizing the
voice commands.
. Wait until the tone sounds before speaking a
command.
. Speak in a natural conversational voice
without pausing between words.
. If the air conditioner is set to “Auto”, the fan
speed is automatically lowered so that your
commands can be recognized more easily.
SAA1859
Giving voice commands1. Push the TALK
switch located on the
steering wheel.
Center display, heater, air conditioner, audio, phone and voice recognition systems
4-109

Black plate (278,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
SAA2535
2. A list of commands appears on the screen,and the system announces, “Would you like
to access Phone, Navigation, Information,
Audio or Help?”.
3. After the tone sounds and the icon on the screen changes from
to
, speak a
command.
Selecting the “Practice” key will start the
practice mode. See “Let’s Practice” earlier
in this section.
4. Continue to follow the voice menu prompts and speak after the tone sounds until your
desired operation is completed.
Selecting the “Help ” key can display the detailed information of the each command.
Operating tips:
. Say a command after the tone.
. Commands that are available are always
shown on the display and spoken through
voice menu prompts. Commands other than
those that are displayed are not accepted.
Please follow the prompts given by the
system.
. If the command is not recognized, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push the BACK button once to return to the
previous screen.
. To exit the voice recognition system, push
and hold the TALK
switch. The
message, “Voice canceled” will be an-
nounced.
. To skip the voice guidance function and give
the command immediately, press the TALK
switch to interrupt the system. Re-
member to speak after the tone.
. If you want to adjust the volume of the
system feedback, push the volume control
buttons [+] or [ ] on the steering switch or
use the audio system volume knob while the
system is making an announcement. How to speak numbers:
NISSAN Voice Recognition requires a certain
way to speak numbers when giving voice
commands. Refer to the following examples.
General rule
Only single digits 0 (zero) to 9 can be used. (For
example, if you would like to say 500, “five zero
zero” can be used, but “five hundred” cannot.)
Examples
.
1-800-662-6200
— “One eight zero zero six six two six two zero zero”
Improving Recognition of Phone numbers
You can improve the recognition of phone
numbers by saying the phone number in three
groups of numbers. For example, when you try to
call 800-662-6200, say “eight zero zero” first,
and the system will then ask you for the next
three digits. Then, say “six six two”. After
recognition, the system will then ask for the last
four digits. Say, “six two zero zero”. Using this
method of phone digit entry can improve
recognition performance.
When speaking a house number, speak the
number “0” as “zero”. If the letter “o (Oh)” is
included in the house number, it will not be
recognized as the number “0 (zero)” even if you
4-110
Center display, heater, air conditioner, audio, phone and voice recognition systems

Black plate (281,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
.Navigation Command:Command ActionHome Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route to the location.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for stored information in the Address Book.
Previous Destinations Sets a route to a previous destination..Information Command:Command ActionFuel Economy Displays fuel economy information.
Maintenance Displays maintenance information.
Traffic Information Turns the traffic information system ON and OFF.
Where am I? Displays your current location..Audio Command:Command ActionAM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
XM Turns to the XM Satellite band, selecting the channel last played.
Music Box
®
Turns on the Music Box
®hard drive audio system.
CD Starts to play a CD.
Center display, heater, air conditioner, audio, phone and voice recognition systems
4-113

Black plate (290,1)
Model "Z51-D" EDITED: 2010/ 7/ 23
Command ListPhone Commands:
CommandAction
Dial NumberMakes a call to a spoken phone number.
Vehicle Phonebook Makes a call to a contact that is stored in the Vehicle Phonebook.
Handset Phonebook Makes a call to a contact that is stored in the mobile phone.
Call History Incoming Calls Makes a call to the incoming call number.
Outgoing Calls Makes a call to the dialed number.
Missed Calls Makes a call to the Missed calls number.
International Call Makes an international call by allowing more than 10 digits to be spoken.Navigation Commands:
Command Action
HomeSets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route to the location.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for stored information in the Address Book.
Previous Destinations Sets a route to a previous destination.
Previous Start Point Sets a route to a previous starting point.
Delete Destination Deletes a destination.4-122
Center display, heater, air conditioner, audio, phone and voice recognition systems