IP-4
< PREPARATION >
PREPARATION
PREPARATION
PREPARATION
Special Service ToolINFOID:0000000006413344
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Commercial Service ToolINFOID:0000000005929588
Tool number
(Kent-Moore No.)
Tool name Description
—
(J-39570)
Chassis ear Locating the noise
—
(J-43980)
NISSAN Squeak and Rattle
Kit Repairing the cause of noise
—
( J-46534 )
Trim tool set For removing trim
SIIA0993E
SIIA0994E
AWJIA0483ZZ
Tool name
Description
Engine ear Locating the noise
Power tool Loosening bolts and nuts
SIIA0995E
PBIC0191E
Revision: May 2010 2011 Versa
IP-6
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1. Close a door.
2. Tap or push/pull around the area where the noise appears to be coming from.
3. Rev the engine.
4. Use a floor jack to recreate vehicle “twist”.
5. At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T mod-
els).
6. Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565, and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by: • Removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clip s and fasteners, otherwise clips and fasteners
can be broken or lost during the repair , resulting in the creation of new noise.
• Tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be elimi-
nated only temporarily.
• Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing
the noise.
• Placing a piece of paper between components that you suspect are causing the noise.
• Looking for loose components and contact marks.
Refer to IP-7, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 x 135 mm (3.94 x 5.31 in)/76884-71L01: 60 x 85 mm (2.36 x 3.35 in)/76884-71L02: 15 x 25
mm (0.59 x 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 x 50 mm (1.97 x 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50 x 50
mm (1.97 x 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 x 50 mm (1.18 x 1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
Revision: May 2010 2011 Versa
IP-8
< SYMPTOM DIAGNOSIS >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area c an often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the c onsole panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the c onsole at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the pos ition the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of thes e incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the \
vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
Revision: May 2010 2011 Versa
TROUBLE DIAGNOSISLAN-11
< SERVICE INFORMATION > [CAN FUNDAMENTAL]
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Example: TCM branch line open circuit
Example: Data link connector branch line open circuit
SKIB8738E
Unit name
Symptom
ECM Engine torque limiting is affected, and shift harshness increases.
BCM Reverse warning chime does not sound.
EPS control unit Normal operation.
Combination meter • Shift position indicator and OD OFF indicator turn OFF.
• Warning lamps turn ON.
ABS actuator and electric unit (control unit) Normal operation.
TCM No impact on operation.
IPDM E/R Normal operation.
SKIB8739E
Revision: May 2010 2011 Versa
LAN-12
< SERVICE INFORMATION >[CAN FUNDAMENTAL]
TROUBLE DIAGNOSIS
NOTE:
• When data link connector branch line is open, transmission and reception of CAN communication signals
are not affected. Therefore, no symptoms occur. However, be sure to repair malfunctioning circuit.
• The model (all units on CAN communication system are Diag on CAN) cannot perform CAN diagnosis with
CONSULT-III if the following error occu rs. The error is judged by the symptom.
Example: Main Line Between Data Link Connector and ABS Actuator and Electric Un it (Control Unit) Open Circuit
Unit name Symptom
ECM
Normal operation.
BCM
EPS control unit
Combination meter
ABS actuator and electric unit (control unit)
TCM
IPDM E/R
Error Difference of symptom
Data link connector branch line open circuit Normal operation.
CAN-H, CAN-L harness short-circuit Most of the units which are connected to the CAN communication
system enter fail-safe mode or are deactivated.
SKIB8740E
Unit name
Symptom
ECM Engine torque limiting is affected, and shift harshness increases.
BCM • Reverse warning chime does not sound.
• The front wiper moves under continuous operation mode even though the front wip-
er switch being in the intermittent position.
EPS control unit The steering effort increases.
Combination meter • The shift position indicator and OD OFF indicator turn OFF.
• The speedometer is inoperative.
• The odo/trip meter stops.
ABS actuator and electric unit (control unit) Normal operation.
TCM No impact on operation.
IPDM E/R When the ignition switch is ON,
• The headlamps (Lo) turn ON.
• The cooling fan continues to rotate.
Revision: May 2010
2011 Versa
TROUBLE DIAGNOSISLAN-13
< SERVICE INFORMATION > [CAN FUNDAMENTAL]
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Example: CAN-H, CAN-L Harness Short Circuit
CAN Diagnosis with CONSULT-IIIINFOID:0000000005928521
CAN diagnosis on CONSULT-III extracts the root
cause by receiving the following information.
• Response to the system call
• Control unit diagnosis information
• Self-diagnosis
• CAN diagnostic support monitor
SKIB8741E
Unit name Symptom
ECM • Engine torque limiting is affected, and shift harshness increases.
• Engine speed drops.
BCM • Reverse warning chime does not sound.
• The front wiper moves under continuous operation mode even though the front
wiper switch being in the intermittent position.
• The room lamp does not turn ON.
• The engine does not start (if an error or malfunction occurs while turning the igni- tion switch OFF.)
• The steering lock does not release (if an error or malfunction occurs while turning the ignition switch OFF.)
EPS control unit The steering effort increases.
Combination meter • The tachometer and the speedometer do not move.
• Warning lamps turn ON.
• Indicator lamps do not turn ON.
ABS actuator and electric unit (control unit) Normal operation.
TCM No impact on operation.
IPDM E/R When the ignition switch is ON,
• The headlamps (Lo) turn ON.
• The cooling fan continues to rotate.
Revision: May 2010
2011 Versa
PRECAUTIONSLAN-23
< SERVICE INFORMATION > [CAN]
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PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005928529
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the “SUPPLEMENTAL RESTRAINT SYS-
TEM” and “SEAT BELTS” of this Service Manual.
WARNING:
• To avoid rendering the SRS inoper ative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintentional act ivation of the system. For removal of Spiral Cable and Air Bag
Module, see the “SUPPLEMEN TAL RESTRAINT SYSTEM”.
• Do not use electrical test equipm ent on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identi fied by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the
ignition ON or engine running, DO NOT use air or electric power tools or strike near the sensor(s)
with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly
causing serious injury.
• When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the battery, and wait at least 3 minutes before performing any service.
Precautions for Trouble DiagnosisINFOID:0000000005928530
CAUTION:
• Never apply 7.0 V or more to the measurement terminal.
• Use a tester with open terminal voltage of 7.0 V or less.
• Turn the ignition switch OFF and disconnect th e battery cable from the negative terminal when
checking the harness.
Precautions for Harness RepairINFOID:0000000005928531
• Solder the repaired area and wrap tape around the soldered area. NOTE:
A fray of twisted lines must be within 110 mm (4.33 in).
SKIB8766E
Revision: May 2010 2011 Versa
LAN-26
< SERVICE INFORMATION >[CAN]
CAN COMMUNICATION SYSTEM
CAN COMMUNICATION SYSTEM
CAN System Specification ChartINFOID:0000000005928533
NOTE:
Refer to
LAN-17, "
Trouble Diagnosis Procedure" for how to use CAN system specification chart.
×: Applicable
VEHICLE EQUIPMENT IDENTIFICATION INFORMATION
NOTE:
Check CAN system type from the vehicle shape and equipment.
Body type Sedan Hatchback/Sedan Hatchback
Axle 2WD
Engine HR16DE MR18DE
Transmission M/TA/T M/T A/TCVT
Brake control — ABS — ABS — ABS VDC — ABS VDC
Intelligent Key system ××
CAN system type 12345678910111213
1. VDC OFF switch 2. ABS warning lamp
ABS: USA
: Canada 3. Ignition knob
A. With VDC B. With ABS C. With Intelligent Key system
ALMIA0478ZZ
Revision: May 2010 2011 Versa