BL-8
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to BL-9, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is av ailable through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94× 5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-71L02: 15 ×25
mm (0.59× 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50× 50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movemen t does not occur. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59× 0.98 in) pad/68239-13E00: 5 mm (0.20 in ) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for inst rument panel applications.
Revision: May 2010 2011 Versa
INTELLIGENT KEY SYSTEMBL-115
< SERVICE INFORMATION >
C
DE
F
G H
J
K L
M A
B
BL
N
O P
1: With Intelligent Key
2: Without Intelligent Key
3: Hatchback without Intelligent Key
4: Sedan without Intelligent Key
5: Hatchback
6: Sedan
7: With power door locks
8: With power windows
Trouble Diagnosis ProcedureINFOID:0000000005929337
PRELIMINARY CHECK
1.GET SYMPTOMS
Listen to customer c oncerns. (Get symptoms)
NOTE:
If customer reports a “No start” condition, request all Intelligent Keys to be brought to the dealer in case of
Intelligent Key system malfunction.
Intelligent Key or mechanical key service request>>For further information, refer to CONSULT-III operation
manual.
Malfunctions>>GO TO 2
2.CHECK BCM CONFIGURATION
Confirm BCM configuration for "I- KEY" is set to "WITH". Refer to BCS-19, "
Configuration".
OK or NG
OK >> GO TO 3
NG >> Change BCM configuration for "I-KEY" to "WITH". Refer to BCS-19, "
Configuration".
3.START ENGINE WITH INTELLIGENT KEY
Check if the engine could be started by all registered Intelligent Keys.
63 BR Interior room lamp Output OFF Any door
switchON (open)
0V
OFF (closed) Battery voltage
65
7SB All door lock actuators
(lock) Output OFFOFF (neutral)
0V
ON (lock) Battery voltage
66
7G Front door lock actua-
tor RH, rear door lock
actuators LH/RH (un-
lock) Output OFFOFF (neutral)
0V
ON (unlock) Battery voltage
67 B Ground Input ON—0V
68
8L Power window power
supply (RAP)
Output —Ignition switch ON
Battery voltage
Within 45 seconds after igni-
tion switch OFF Battery voltage
More than 45 seconds after ig-
nition switch OFF 0V
When front door LH or RH is
open or power window timer
operates 0V
69
8P Battery power supply OutputOFF
— Battery voltage
70 Y Battery power supply Input OFF —Battery voltage
Te r m i n a l
Wire
color Signal name Signal
input/
output Measuring condition
Reference value or waveform
(Approx.)
Ignition
switch Operation or condition
Revision: May 2010
2011 Versa
BL-116
< SERVICE INFORMATION >
INTELLIGENT KEY SYSTEM
The engine cannot be started by some Intelligent Keys>>Intelligent Key is low battery or malfunction. Refer
to BL-158, "
Intelligent Key Battery Replacement".
The engine cannot be started by all Intelligent Keys >> GO TO 4
The engine can be started by all Intelligent Keys >> GO TO 5
4.CHECK “KEY” WARNING LAMP ILLUMINATION
When pushing the ignition switch, check if “KEY” warning lamp in combination meter illuminates.
KEY warning lamp illuminates green >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart".
KEY warning lamp illuminates red >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart".
Does not illuminate>>GO TO BL-119, "
Trouble Diagnosis Symptom Chart".
5.START ENGINE WITH MECHANICAL KEY
Check if the engine could be started by all registered mechanical keys.
No start by some mechanical keys >> Register mechanical key. Refer to CONSULT-III operation manual.
Engine starts by mechanical or Intelligent Key >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart".
No start by mechanical key or Intelligent Key >> Refer to NATS BL-255, "
Trouble Diagnosis Procedure".
Engine starts with Intelligent Key or mechanical key >> GO TO "WORK FLOW".
The engine can be started by all mechanical keys >> GO TO 6
6.PERFORM SELF-DIAGNOSIS
1. Turn ignition switch to ON by carrying the Intelligent Key.
2. Perform self-diagnosis of Intel ligent Key system with CONSULT-III.
DTC is displayed >> Refer to BL-117, "
CONSULT-III Application Item".
DTC is not displayed >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart".
WORK FLOW
Before performing the work flow, carry out prel iminary check. Refer to "PRELIMINARY CHECK".
1.CHECK FUNCTION OF INTELLIGENT KEY SYSTEM
Check if the function related to Intelligent Key system operates normally.
All functions of Intelligent Key system do not operate >> Refer to BL-119, "
Trouble Diagnosis Symptom
Chart".
Specific function of Intelligent Ke y system does not operate >> GO TO 2
2.CHECK POWER DOOR LOCK OPERATION
Check if door lock/unlock function operates with door lock and unlock switch.
OK or NG
OK >> GO TO 3
NG >> Refer to BL-22
.
3.CHECK DOOR REQUEST SWITCH OPERATION
Check if door lock/unlock function operates with request switch.
OK or NG
OK >> GO TO 4
NG >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart".
4.CHECK REMOTE K EYLESS FUNCTION
Check if the following function responds with Intelligent Key button.
• Door lock/unlock function
• Panic alarm function
OK or NG
OK >> GO TO 5
NG >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart".
Revision: May 2010 2011 Versa
INTELLIGENT KEY SYSTEMBL-119
< SERVICE INFORMATION >
C
DE
F
G H
J
K L
M A
B
BL
N
O P
Trouble Diagnosis Symptom ChartINFOID:0000000005929340
KEY WARNING LAMP (GREEN) ILLUMINATES
NOTE:
Monitor item Description
CONFIRM KEY FOB ID It can be checked whether Intelligent Key ID code is registered or not in this mode.
TAKE OUT FROM WINDOW
WARN Take away warning chime (from window) mode can be changed to operate (ON) or not operate
(OFF) with this mode. The operation mode will be changed when “CHANGE SETT” on CONSULT-
III screen is touched.
LOW BAT OF KEY FOB WARN Intelligent Key low battery warning mode can be changed to operate (ON) or not operate (OFF)
with this mode. The operation mode will be changed when “CHANGE
SETT” on CONSULT-III
screen is touched.
ANSWER BACK FUNCTION Buzzer reminder function mode by Intelligent button can be changed to operate (ON) or not oper-
ate (OFF) with this mode. The operation mode will be changed when “CHANGE SETT” on CON-
SULT-III screen is touched.
SELECTIVE UNLOCK FUNC-
TION Selective unlock function mode can be changed to operate (ON) or not operate (OFF) with this
mode. The operation mode will be changed when “CHANGE SETT” on CONSULT-III screen is
touched.
ANTI KEY LOCK IN FUNCTION Key reminder function mode can be changed to operate (ON) or not operate (OFF) with this mode.
The operation mode will be changed when “CHANGE SETT” on CONSULT-III screen is touched.
HORN WITH KEYLESS LOCK Horn reminder function mode by Intelligent Key remote control button can be changed to operate
(ON) or not operate (OFF) with this mode. The operation mode will be changed when “CHANGE
SETT” on CONSULT-III screen is touched.
HAZARD ANSWER BACK Hazard reminder function mode can be selected from the following with this mode. The operation
mode will be changed when “CHANGE SE
TT” on CONSULT-III screen is touched.
• LOCK ONLY: Door lock operation only
• UNLOCK ONLY: Door unlock operation only
• LOCK/UNLOCK: Lock/Unlock operation
• OFF: Non-operation
ANSWER BACK WITH I-KEY
LOCK Buzzer reminder function (lock operation) mode by door request switch (driver side, passenger
side and back door side) can be selected from the following with this mode. The operation mode
will be changed when “
CHANGE SETT” on CONSULT- III screen is touched.
• BUZZER: Sound buzzer
• OFF: Non-operation
ANSWER BACK WITH I-KEY UN-
LOCK Buzzer reminder function (unlock operation) mode by door request switch can be changed to op-
erate (ON) or not operate (OFF) with this mode.
AUTO RELOCK TIMER Auto door lock timer mode can select the following with this mode.
• 1 minute
• OFF: Non-operation
PANIC ALARM DELAY Panic alarm button's pressing time on Intelligent Key remote control button can be selected from
the following with this mode. The operation mode will be changed when “CHANGE SETT” on
CONSULT-III screen is touched.
• 0.5 second
• 1.5 second
• OFF: Non-operation
P/W DOWN DELAY Unlock button's pressing time on Intelligent Key remote control button can be selected from the
following with this mode. The operation mode will be changed when “CHANGE SETT” on CON-
SULT-III screen is touched.
• 3 seconds
• 5 seconds
• OFF: Non-operation
ENGINE START BY I-KEY Engine start function mode can be changed to operate (ON) or not operate (OFF) with this mode.
The operation mode will be changed when “CHANGE SETT” on CONSULT-III screen is touched.
LOCK/UNLOCK BY I-KEY Door lock/unlock function by door request switch (driver side, passenger side and back door side)
mode can be changed to operate (ON) or not operate (OFF) with this mode. The operation mode
will be changed when “
CHANGE SETT” on CONSULT- III screen is touched.
Revision: May 2010 2011 Versa
BL-120
< SERVICE INFORMATION >
INTELLIGENT KEY SYSTEM
• Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
115, "Trouble Diagnosis Procedure".
• Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
• If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col- umn in this order.
Conditions of Vehicle (Operating Conditions)
• Intelligent Key is registered.
• Key is not inserted in ignition switch.
• One or more registered Intelligent Keys are in the vehicle.
KEY WARNING LAMP (RED) ILLUMINATES
NOTE:
• Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
115, "Trouble Diagnosis Procedure".
• Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
• If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col- umn in this order.
Conditions of Vehicle (Operating Conditions)
• Intelligent Key is registered.
• Key is not inserted in ignition switch.
• One or more registered Intelligent Keys are in the vehicle.
KEY WARNING LAMP DOES NOT ILLUMINATE
NOTE:
• Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
115, "Trouble Diagnosis Procedure".
• Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
• If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col- umn in this order.
• Check if ignition switch turns using mechanical key. If it turns, check if “ENGINE START BY I-KEY” in
“WORK SUPPORT” mode is ON.
Conditions of Vehicle (Operating Conditions)
• Intelligent Key is registered.
• Mechanical key is out of ignition switch.
• One or more registered Intelligent Keys are in the vehicle.
Symptom Diagnosis/service procedure Reference page
Ignition switch does not turn on with Intelligent Key.
[KEY warning lamp (g reen) illuminates]. 1. Check steering lock solenoid.
BL-147
2. Replace Intelligent Key unit.BL-158
SymptomDiagnosis/service procedure Reference page
Ignition switch does not turn on with Intelligent Key.
[KEY warning lamp (re d) illuminates]. 1. Check inside key antenna.
BL-146
2. Replace Intelligent Key unit.BL-158
SymptomDiagnosis/service procedureReference page
Ignition switch does not turn on with Intelligent Key.
[GREEN key warning lamp does not illuminate]. 1. Check Intelligent Key unit power supply and ground cir-
cuit. BL-126
2. Check ignition knob switch.
BL-129
3. Check key switch.BL-127
4. Check "KEY" warning lamp (GREEN). BL-155
5. Replace Intelligent Key unit. BL-158
Revision: May 2010 2011 Versa
INTELLIGENT KEY SYSTEMBL-121
< SERVICE INFORMATION >
C
DE
F
G H
J
K L
M A
B
BL
N
O P
NON-DTC ITEM
NOTE:
• Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
115, "Trouble Diagnosis Procedure".
• Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
• If the following “symptoms” are detected, check syst ems shown in the “Diagnoses/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
• Intelligent Key is registered.
• Multiple mechanical keys are not set in a keyfob. (If mechanical keys are near the ignition switch, the operation may not work properly.)
ENGINE START CONDITION CHECK
NOTE:
• Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
115, "Trouble Diagnosis Procedure".
• If the following “symptoms” are detected, check syst ems shown in the ”Diagnoses/service procedure” col-
umn in this order.
ALL FUNCTIONS OF INTELLIGENT KEY SYSTEM DO NOT OPERATE
NOTE:
• Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
115, "Trouble Diagnosis Procedure".
• Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
• If the following “symptoms” are detected, check syst ems shown in the “Diagnosis/service procedure” column
in this order.
Conditions of Vehicle (Operating Conditions)
• “ENGINE START BY I-KEY” and “LOCK/UNLOCK BY I-KEY” are ON when setting on CONSULT-III.
• Mechanical key is out of ignition switch.
• Ignition switch is not depressed.
• All doors are closed.
• Intelligent key is registered.
RED key warning lamp does not illuminate
[Without Intelligent Key]. 1. Check "KEY" warning lamp (RED).
BL-155
2. Replace Intelligent Key unit.BL-158
SymptomDiagnosis/service procedureReference page
SymptomDiagnosis/service procedure Reference page
Non DTC Item 1. Check key switch.
BL-127
2. Check NATS antenna amp.BL-246
SymptomDiagnosis/service procedure Reference page
Engine start condition check 1. Check CVT or A/T shift selector (park position switch).
(with CVT or A/T) BL-153
2. Check key interlock solenoid (with M/T).
BL-149
3. Check stop lamp switch (with CVT or A/T).BL-150
4. Check stop lamp switch (with M/T).BL-152
Revision: May 2010 2011 Versa
NATS (NISSAN ANTI-THEFT SYSTEM)BL-255
< SERVICE INFORMATION >
C
DE
F
G H
J
K L
M A
B
BL
N
O P
Trouble Diagnosis ProcedureINFOID:0000000005929438
PRELIMINARY CHECK
1.GET SYMPTOMS
Listen to customer complain ts request. (Get symptoms)
NOTE:
If customer reports a “No start” condition, request all Intelligent Keys to be brought to the dealer in case of
Intelligent Key system malfunction.
Intelligent Key or mechanical key service request>> Fo r further information, refer to CONSULT-III operation
manual.
Malfunctions>>GO TO 2
2.START ENGINE WITH INTELLIGENT KEY (IF EQUIPPED)
Check if the engine could be started by all registered Intelligent Keys.
The engine cannot be started by some Intelligent Keys>>Int elligent Key is low battery or malfunction. Refer
to BL-158, "
Intelligent Key Battery Replacement" .
The engine cannot be started by all Intelligent Keys >> GO TO 3
The engine can be started by all Intelligent Keys >> GO TO 4
3.CHECK “KEY” WARNING LAMP ILLUMINATION
When pushing the ignition switch, check if “KEY” warning lamp in combination meter illuminates.
KEY warning lamp illuminates green >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart" .
KEY warning lamp illuminates red >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart" .
Does not illuminate >> Refer to BL-119, "
Trouble Diagnosis Symptom Chart" .
4.START ENGINE WITH MECHANICAL KEY
Check if the engine could be started by all registered mechanical keys.
Detected items
[NATS program card screen terms] P No. Code
(Self-diagnostic result of “EN-
GINE”) Malfunction is detected when.....
Reference
page
CHAIN OF ECM-IMMU
[P1612] NATS MAL-
FUNCTION
P1612Communication impossible between ECM and BCM
In rare case, “CHAIN OF ECM-IMMU” might be stored
during key registration procedure, even if the system is not
malfunctioning.
BL-258
DIFFERENCE OF KEY
[P1615]NATS MAL-
FUNCTION
P1615BCM can receive the key ID signal but the result of ID ver-
ification between key ID and BCM is NG.
BL-264
CHAIN OF IMMU-KEY
[P1614]NATS MAL-
FUNCTION
P1614
BCM cannot receive the key ID signal.
BL-260
ID DISCORD, IMM-ECM
[P1611]NATS MAL-
FUNCTION
P1611The result of ID verification between BCM and ECM is NG.
System initialization is required.
BL-261
LOCK MODE
[P1610]NATS MAL-
FUNCTION
P1610When the starting operation is carried out five or more
times consecutively under the following conditions, NATS
will shift the mode to one which prevents the engine from
being started.
• Unregistered mechanical key is used.
• BCM or ECM’s malfunctioning.
BL-263
DON'T ERASE BEFORE CHECK-
ING ENG DIAG
—All engine trouble codes except NATS trouble code has
been detected in ECM.
BL-255
Revision: May 2010
2011 Versa
BL-256
< SERVICE INFORMATION >
NATS (NISSAN ANTI-THEFT SYSTEM)
The engine can not be started by some mechanical keys >> Register mechanical key. Refer to CONSULT-III
operation manual.
The engine cannot be started by all mechanical keys >> "WORK FLOW" .
The engine can be started by all mechanical keys >> GO TO 5
5.PERFORM SELF-DIAGNOSIS
1. Turn ignition switch to ON by carrying the Intelligent Key.
2. Perform self-diagnosis of Intel ligent Key system with CONSULT-III.
Malfunction is detected >> Refer to BL-117, "
CONSULT-III Application Item" .
No malfunction is detected >> Refer to BL-115, "
Trouble Diagnosis Procedure" .
WORK FLOW
1.STARTING ENGINE
Check if the engine could be started by inserting the mechanical key into the ignition key cylinder and operate
ignition switch.
OK >> System is normal.
NG >> GO TO 2
2.PERFORM SELF DIAGNOSIS
Perform NATS SELF-DIAGNOSIS using CONSULT-III.
NOTE:
NATS program card is necessary to display the “SELF-DIAGNOSIS”.
No malfunction is detected >> Recheck the starting engine section GO TO 1
Malfunction related to NATS is detected >> GO TO 3
Malfunctions related to “DON’T ERASE BEFORE CHECKING ENG DIAG” and NATS are detected >> GO
TO 7
3.IDENTIFYING NATS MALFUNCTION
Self-diagnosis results referring to NATS, but no information about engine self-diagnosis result is displayed on
CONSULT-III. Refer to BL-257, "
Trouble Diagnosis" .
>> GO TO 4
4.NATS TROUBLE DIAGNOSIS
Repair NATS (if necessary, perform “C/U INITIALIZATION” with CONSULT-III.)
>> GO TO 5
5.ERASE SELF-DIAGNOSIS
Erase the record of “SELF-DIAG NOSIS” by using CONSULT-III.
>> GO TO 6
6.STARTING ENGINE
Check if the engine could be started by inserting the mechanical key into the ignition key cylinder and operate
ignition switch.
NG >> GO TO 2
OK >> Inspection End.
7.IDENTIFYING NATS AND ENGINE CONTROL MALFUNCTION
NATS malfunction and “DON’T ERASE BEFORE CHECKIN G ENG DIAG” are displayed on the CONSULT-III
screen.
NOTE:
Revision: May 2010 2011 Versa