Sending new text messages
Note:This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
SYNCallows you to send new text messages using a predefined set of
15 messages. To access and choose from these messages:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK to confirm the selection. If SYNCdetects that your
Bluetoothenabled cellular phone does not support downloading text
messaging viaBluetooth, UNSUPPORTED will appear in the radio display
and SYNCwill return you to the main menu.
4. INBOX XX will appear in the radio display showing the number of
messages in your inbox.
5. Scroll repeatedly until SEND NEW MSG appears in the radio display.
6. Press OK to confirm. SYNCwill now allow you to cycle through the
list.
7. Scroll repeatedly to cycle through the following predefined messages:
•Can’t talk right now•Call me
•Call you later•CUin10minutes
•CUin20minutes•Ye s
•No•Why?
•Thanks•Where R you?
•I need more directions•I love you
•Too funny•Can’t wait to see you
•I’m stuck in traffic
Note:Your text messages may vary depending on your audio system.
For example, your system may have the text message ‘B there in
5 minutes’ instead of ‘C U in 5 minutes’.
8. When the desired listing appears on the screen, press OK to confirm
the selection. Once you know the message you want to send, you will
now select to whom you are sending the message.
9. Scroll repeatedly to cycle through:
PHONE BOOK: Allows you to select a name within your phone book to
send the message.
SYNCphone features
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CALL HISTORY: Allows you to select from your recent calls.
ENTER NUMBER: Allows you to audibly enter phone numbers.
10. When the desired selection appears in the radio display, press OK to
confirm and scroll to cycle through the selections to reach the desired
phone number.
11. The display will read SEND MESSAGE? Press OK to confirm. SYNC
will take you back to your inbox.
Note:Each text message sent by SYNCwill be followed by the
signature: “This message was sent from my __”. The message will say
either Ford, Lincoln or Mercury, depending on your vehicle.
Downloading your unread text messages
If your phone supports downloading text messages viaBluetoothwireless
technology, you can download your unread text messages to SYNC.
Note:SYNCdoes not download read text messages from your phone.
Note:Once the messages are downloaded, they will be noted as ‘read’ in
yourBluetoothenabled cellular phone.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
3. Press OK on your audio system to confirm the selection. INBOX XX
will appear in the display showing the number of messages in your inbox.
4. Scroll repeatedly until DOWNLOAD MSG appears in the radio display.
5. Press OK to confirm your selection. The radio display will read
DOWNLOADING MESSAGES.
6. Once the downloaded text messages have been retrieved, SYNCwill
take you into your inbox.
Deleting all your text messages
You can delete all your current text messages from SYNC.
Note:This will not delete messages from yourBluetoothenabled cellular
phone.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until TEXT MESSAGE appears in the radio display.
SYNCphone features
25SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)
3. Press OK to confirm the selection. INBOX XX will appear in the radio
display showing the number of messages in your inbox.
4. Scroll repeatedly until DELETE ALL appears in the radio display.
5. Press OK to confirm your selection. The radio display will read ALL
DELETED and the system will return you to your TEXT MESSAGE
menu.
Note:SYNCdoes not automatically download all of your unread text
messages at every connection cycle (as it does with call history and
phone book if automatic download is on).
PHONE SETTINGS
Note:These are phone dependent features.
Under the phone settings menu on SYNC, you can view the status of
your paired phone withBluetoothwireless technology, select from
various ring tones, select message notification on/off, change phone book
entries and auto download your cellular phone book among other
features. To access the phone settings menu:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm and enter the PHONE SETTINGS menu.
4. Scroll repeatedly to cycle through the following selections:
•PHONE STATUS•SET RINGER
•MESSAGE NOTIFICATION•MODIFY PHONEBOOK
•AUTODOWNLOAD•RETURN
Phone status
Note:This is a phone dependent feature.
This feature shows you the provider, name, signal power, battery power
and roaming status of the connected phone. To view your phone’s status:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to access the PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection. This will take you into the PHONE
SETTINGS menu.
SYNCphone features
26SeeEnd User License Agreementat the end of this book
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4. Scroll repeatedly until PHONE STATUS appears in the radio display.
5. Press OK to confirm and enter the PHONE STATUS menu.
6. Scroll to view the paired phone’sname,signal level, battery level and
roaming status.
After viewing any of these selections, press OK to return to the PHONE
STATUS menu.
Setting a ring tone
SYNCallows you to select from three ring tones or your cellular phone’s
ring tone. To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection. This will take you into the PHONE
SETTINGS menu.
4. Scroll repeatedly until SET RINGER appears in the radio display.
5. Press OK to confirm and take you into the SET RINGER menu.
6. Scroll repeatedly to cycle through and hear RINGER 1, RINGER 2,
RINGER 3 and PHONE RINGER.
Note:In-band ringing is a phone dependent feature. If your phone
supports in-band ringing, your phone’s ringer will play through the
vehicle audio system when PHONE RINGER is chosen.
Message notification
Note:This is a phone dependent feature.
SYNCgives you the option of choosing if you’d like to hear an audible
tone to notify you of an incoming text message. To turn this feature
on/off:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to access PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until MESSAGE NOTIFY appears in the radio display.
5. Press OK to confirm and enter the MESSAGE NOTIFY menu. SYNC
will automatically check to see if your connected phone is equipped with
downloading text messaging viaBluetooth.
SYNCphone features
27SeeEnd User License Agreementat the end of this book
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6. Scroll to select MESSAGE NOTIFY ON or MESSAGE NOTIFY OFF.
7. Press OK to confirm. NOTIFY SET ON or NOTIFY SET OFF will
appear in the radio display.
Modifying your phone book
Note:This is a phone dependent feature.
SYNCallows you to modify the contents of your downloaded phone
book (i.e. adding/deleting contacts). To access:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until MODIFY PHONEBOOK appears in the radio
display.
5. Press OK to confirm the selection.
6. Scroll repeatedly to cycle through contact(s):
•ADD CONTACTS: Press OK when ADD CONTACTS appears in the
radio display to add more contacts from your phone book. ‘Push’ the
desired contact(s) on yourBluetoothenabled cellular phone. The
radio display will read SEND VIA PHONE.Note:Refer to your
phone’s user guide on how to ‘push’ contact(s).
Note:This is a speed dependent feature and cannot be operated if
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
•DELETE PHONEBOOK: Press OK to select when DELETE
PHONEBOOK appears in the display to delete the current phone book
and call history. When DELETE? appears in the display, press OK. The
display will read DELETED and SYNCwill take you back to the
PHONE SETTINGS menu.
•DOWNLOAD PHONEBOOK: When DOWNLOAD PHONEBOOK
appears in the radio display, press OK. DOWNLOAD? will appear in
the radio display. Press OK. The radio display will read
DOWNLOADING and then DOWNLOADED when complete.
SYNCphone features
28SeeEnd User License Agreementat the end of this book
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•DELETE CONTACT: When DELETE CONTACT appears in the radio
display, press OK to delete a specific contact. Press OK when SELECT
CONTACT appears and scroll until the desired name appears in the
radio display. Press OK to select. DELETE CONTACT? will appear in
the radio display. Press OK to confirm, and DELETED will appear in
the radio display.
Note:If Automatic download is on, the contact may appear on the
next download from yourBluetoothenabled cellular phone.
Note:This is a speed dependent feature and cannot be operated if
the vehicle is traveling at speeds greater than 3 mph (5 km/h).
•RETURN: Select to go back.
Automatically downloading your phone book
Note:This is a phone dependent feature.
SYNCallows you to automatically download yourBluetoothenabled
cellular phone’s phone book with location type (i.e., cell, work, other), if
supported, each time your phone connects with SYNC.
Note:Your phone book, call history and text messages can only be
accessed when your specificBluetoothenabled cellular phone is
connected.
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to access the PHONE MENU.
2. Scroll repeatedly until PHONE SETTINGS appears in the radio display.
3. Press OK to confirm selection and enter the PHONE SETTINGS menu.
4. Scroll repeatedly until AUTODOWNLOAD appears in the radio display.
5. Press OK. AUTO ON? will appear in the radio display.
6. Press OK. AUTO SET ON will appear and your phone book will be
automatically downloaded each time yourBluetoothenabled cellular
phone connects with SYNC.
Or, select AUTO OFF and your phone book will not be automatically
downloaded each time your phone connects with SYNC.
7. Press OK to confirm your selection.
Note:Downloading times are phone and quantity dependent.
Note:If you choose to automatically download your cellular phone’s
phone book every time yourBluetoothenabled phone reconnects to
SYNC, any changes, additions or deletions that have been saved since
your last download will be deleted.
SYNCphone features
29SeeEnd User License Agreementat the end of this book
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911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
SYNCphone features
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The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display.
3. Press OK to confirm and enter the 911 ASSIST menu.
4. Press
orto toggle between ON and OFF selections.
5. Press OK when the desired option appears in the radio display. SET
ON or SET OFF selection will appear in the radio display as a
confirmation.
Note:Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
SYNCphone features
35SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)