2011 MERCEDES-BENZ SPRINTER maintenance

Disconnecting the battery
G
Warning
There is a risk of a short circuit if the positive
terminal of the
connected battery comes into
contact with any part of the vehicle. This could
cause the flammable gas mix to ignite. You
and others could be seriously injured.
R Do not place any metal objects or tools on
the batteries.
R When disconnecting the batteries, always
disconnect the negative terminal clamp
before the positive terminal clamp.
R When connecting the batteries, always
connect the positive terminal clamp before
the negative terminal clamp.
R Do not disconnect or connect the batteries
when the engine is running.
! Switch off the engine and remove the key
from the ignition lock before you loosen or
disconnect the terminal clamps. You may
otherwise destroy electronic components
such as the alternator.
Always disconnect the starter battery in the
battery case in the driver's footwell first.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise
damage the vehicle electronics.
X Switch off all electrical consumers.
Disconnecting the starter battery
The starter battery is located in the battery
case in the driver's footwell. Removing/installing the floor covering in
the driver's footwell X
To remove: remove screws 008A
and take off
trim 0047.
X Remove floor covering 0046.
X To install: replace floor covering
0046 in the
driver's footwell. G
Warning
Free movement of the pedals must not be
impaired. This would

otherwise jeopardize the
operating and road safety of the vehicle.
Make sure that the floor covering is pushed
under the carrier of the accelerator pedal and
cannot slide between the carrier and the
accelerator pedal when you install it.
This would otherwise prevent you from
depressing the accelerator pedal completely,
thereby restricting your vehicle's
acceleration, e.g. during overtaking.
X Slide floor covering 0046 underneath the
carrier for the accelerator pedal and align
it at the

base of the driver's seat and at the
door sill.
Make sure that the floor covering does not
obstruct the accelerator pedal.
X Put trim 0047 in place and screw the screws
008A back in.176
Maintenance
Operation

Removing the battery cover in the driver's
footwell
X
Remove screws 0047 and slide cover 0046 in
the direction of the arrow.
The screws must protrude beyond the
recesses.
X Remove cover 0046 upwards. Starter battery in the driver's footwell
X
First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen the positive terminal clamp and fold
it up to the side together with the pre-fuse
box. Disconnecting the additional battery
Additional battery in the engine compartment
X
Remove the key from the ignition lock.
X Open the hood (Y page 168).
X First loosen and remove the negative
terminal clamp so that it is no longer in
contact with the terminal.
X Remove the cover from the positive
terminal.
X Loosen and remove the positive terminal
clamp.
Removing the battery Starter battery
X
Disconnect the battery ( Y page 176).
X Pull breather hose with connector
bracket 0047 from connection 0046 on the
degassing cover. Maintenance
177Operation Z

X
Loosen the bolts holding retainer 008A, which
prevents the battery from moving around. X
Pull retainer 008A upwards and slide the
battery out of
its anchorage in the direction
of travel.
X Fold the bar upwards and remove the
battery from the battery case.
Additional battery in the engine
compartment
X Disconnect the battery ( Y page 177).
X Loosen the bolts holding the retainer that
prevents the battery from moving around.
X Remove the battery holder and take out the
battery.
Charging the battery G
Warning
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions,
which can injure

you and others or may cause damage to the paintwork or acid corrosion on
the vehicle.
There is a risk of acid burns during the
charging process due to the gases which
escape from the battery. Do not, therefore,
lean over the battery while it is being
recharged.
X Recharge the removed battery. Observe
the notes in the operating instructions for
your battery charger.
X Follow the above steps in the reverse order
to install the battery again.
! Only charge the installed battery with a
battery charger that has been tested and
approved by the distributor named on the
inside front cover. This device allows the
battery to be

charged when it is installed in
the vehicle. The vehicle's electronics
system may otherwise be damaged.
i It is also possible to charge the starter
battery using the jump-starting connection
point in the engine compartment
(Y page 247).
Reconnecting the battery !
Always connect the battery in the order
described below. Never

mix up the terminal
clamp disconnection/connection order
and never mix up the terminal clamps. You
may otherwise damage the vehicle
electronics.
X Switch off all electrical consumers.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
i After the battery has been reconnected,
you must reset the side windows
(Y page 61). 178
Maintenance
Operation

Battery care
!
Please always observe the following
notes:
R dirty battery clamps
and battery surfaces
cause leak currents, which lead to the
batteries discharging. Always keep the
battery terminals and battery surfaces
clean and dry. Grease the battery
terminals, particularly the terminal
undersides, with a light coating of acid-
resistant grease.
R cleaning agents containing fuel corrode
the battery housing. Only clean the
battery housing with commercially
available cleaning agents.
R only clean the batteries when the caps
are screwed on. Dirt may otherwise enter
the battery cells and damage the battery.
R the breathers in the caps and the cell
ventilation tubes must be open.
Otherwise, gas cannot escape. Unscrew
blocked breathers and clean them with a
suitable tool such as a piece of wire. If
you do not unscrew the caps for cleaning,
there is a risk of short circuit.
R regularly check the battery terminals and
the fastening of the negative cable to the
chassis to ensure that they are firmly
seated.
R if batteries are not being used, you
should charge them once a month. Maintenance
179
Operation Z

Troubleshooting
Indicator and warning lamps in the instrument cluster
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 Solutions0067
The yellow
ASR/
ESP ®
warning
lamp flashes
while the vehicle
is in motion. G
Warning!
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 0067
The yellow ASR/
ESP ®
warning
lamp is lit while
the engine is
running. G
Warning!
ASR is deactivated.
X Activate ASR again. Exceptions ( Y page 49).
009E 0031 003D 0065
The yellow ESP ®
, ABS
and ASR/BAS warning
lamps, and the red
brake system warning
lamp light up while the
engine is running. G
Warning!
EBD has malfunctioned.
The rear wheels

could lock sooner than expected when you apply
the brakes.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. Troubleshooting
187
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions0055
The yellow bulb
indicator lamp
lights up when
the key is
turned
to position 2 in
the ignition lock. A bulb in the exterior lighting (with the exception of the front
position lamps and trailer lighting) is defective
6
.
X Change defective bulbs as soon as possible ( Y page 233).003E
The yellow door
indicator lamp
lights up while
you are driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. Notes on display messages
G
Warning
No messages can be displayed if the
instrument cluster and/or the display fails.
You will then not be able to see information
about the vehicle status, such as speed and
outside temperature, warning/indicator
lamps and display messages or the failure of
systems. Handling characteristics may be
affected. Adapt your speed and driving style
accordingly.
Immediately consult a qualified specialist
workshop. The qualified specialist workshop
must have the necessary specialist
knowledge and tools to carry out the work
required. We recommend an authorized
Sprinter Dealer for

this purpose. In particular,
all work relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop. G
Warning
The operating safety of your vehicle could be
jeopardized if maintenance work is carried
out incorrectly. As a result, you could lose
control of the vehicle and cause an accident.
In addition, the

safety systems may no longer be able to protect you or others as they are
designed to do.
Always have
maintenance

work carried out at
a qualified specialist workshop. The qualified
specialist workshop must have the necessary
specialist knowledge and tools to carry out
the work required. We recommend visiting an
authorized Sprinter Dealer. In particular, work
relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop.
i If you turn the key to position 2 in the
ignition lock, all warning/indicator lamps
(except the turn signal indicator lamps) and
the display are activated. Please make sure
that they are working properly before
commencing a journey.
Vehicles without steering wheel
buttons Warnings, malfunctions or additional
information may
also

be shown in the display.
The following tables show all the display
messages. For certain display messages, a
warning tone or a continuous tone will also
sound.
6 The lamp failure

indicator may, depending on equipment, be omitted for all lamps with the exception of turn
signals. Troubleshooting
197
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions0055
Marker lamp A perimeter lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Additional ind.
lamps An additional turn signal is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. Indicator and warning lamps in switches and buttons
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOne or more indicator
lamps in the 0072
button for the seat
heating are flashing. Insufficient voltage is available because too many consumers are
switched on.
The seat heating has switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
The seat heating will automatically switch back on as soon as
there is sufficient voltage. The indicator lamp in
the switch for the
windshield heating
0087 and/or the
switch for the rear
window defroster
0073 are flashing. Insufficient voltage is available because too many consumers are
switched on.
The windshield heating and/or rear window defroster have
switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
If sufficient voltage is available again within 30 seconds, the
windshield heating and/or

rear window defroster automatically
switch on again. Otherwise, they remain switched off. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
211
Practical advice Z

Warning tones
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe anti-theft alarm
system is suddenly
triggered. You opened
the vehicle using the key without first deactivating the
anti-theft alarm system.
X Press the 0036 or 0037 button on the remote control.
or
X Insert the key into the ignition lock.
The anti-theft alarm system is deactivated. A warning tone sounds. A message is shown in the display.
X
Observe the information for the messages (Y page 197).
A warning tone sounds. You are driving with the parking brake applied.
X
Release the parking brake ( Y page 112).
A warning tone sounds. You have opened the driver's door and forgotten to switch off the
lights.
X Turn the light switch to 0027. A warning tone sounds.
G
Warning!
You have not fastened your seat belt.
X Fasten your seat belt ( Y page 32).Engine
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. 212
Troubleshooting
Practical advice