X
Arming: Lock the vehicle with the
SmartKey.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
i If the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the trunk may
not be properly closed.
Close the respective element.
X Disarming: Unlock the vehicle with the
SmartKey.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
i Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed. Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 53). i
If the alarm stays on for more than
30 seconds, a call to the Customer
Assistance Center is initiated automatically
by the Tele Aid system provided that you
have subscribed to the Tele Aid service and
that it has been activated properly, and that
the necessary mobile phone, power supply
and GPS coverage are available.
X Arming: Lock the vehicle with the
SmartKey.
The tow-away alarm is armed after about
30 seconds automatically.
X Disarming: Unlock the vehicle with the
SmartKey.
The tow-away alarm remains disarmed until
you lock the vehicle again.
Disabling tow-away alarm To prevent triggering the tow-away alarm,
disable the tow-away alarm feature before
towing the vehicle, or when parking on a
surface subject to movement, such as a ferry
or auto train.
X
Remove the SmartKey from the starter
switch.
X Press tow-away alarm switch ;.
Indicator lamp : comes on briefly.
X Exit and lock the vehicle.
The tow-away alarm remains disabled until
you lock the vehicle again. 52
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Canceling the alarm
To cancel the alarm, do one of the following:
X Insert the SmartKey into the starter switch.
X Press button % or & on the
SmartKey. Anti-theft systems
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual. Locking and unlocking
Notes
G
Observe Safety notes, see page 45.
When unlocking or locking the vehicle with
the SmartKey an acoustic signal sounds. The
acoustic signal is activated at the factory. If
you wish to deactivate the feature, or adjust
its signal volume, contact an authorized
Mercedes-Benz Center.
When unlocking the vehicle, all turn signal
lamps flash once. An acoustic signal sounds
once, and the locking knobs in the doors
move up. The anti-theft alarm system is
disarmed.
When locking the vehicle, all turn signal lamps
flash three times. An acoustic signal sounds
three times, and the locking knobs in the
doors move down. The anti-theft alarm
system is armed.
All doors and the trunk must be closed.
If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey
are discharged, the SmartKey is
malfunctioning, or the vehicle battery is
drained.
X Check the batteries in the SmartKey
(Y page 57) and replace them if
necessary.
X Use the mechanical key to unlock the
driver’s door and the trunk (Y page 264). X
Use the mechanical key to lock the vehicle
(Y page 265).
X Have the vehicle battery and the vehicle
battery connections checked at an
authorized Mercedes-Benz Center.
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Center. SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and a
removable mechanical key.
The SmartKey centrally locks and unlocks
R the doors
R the trunk lid
R the fuel filler flap
R the glove box
R the storage compartment under the
armrest : &
Lock button
; F Unlock button for trunk lid
= % Unlock button
When you open a door, the windows on that
side lowers slightly. Once you close the door,
the windows move up again.
! A window will not work if it is blocked with
ice or if the vehicle battery is discharged. If
you cannot shut a door, do not force it or
you could damage the door or the window. 56
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Fix whatever is affecting the window before
trying to shut the door.
i Without the antenna on the left rear side
of the vehicle installed, the SmartKey
signaling range is considerably reduced.
Hold the SmartKey in close proximity
towards the antenna base when locking or
unlocking the vehicle.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting X
Global unlocking: Press button %. Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
R
The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
X Global locking: Press button &.
Selective setting If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing
button
% will then only unlock the driver’s
door, interior lockable storage
compartments, and the fuel filler flap.
X Switching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 57) flashes twice.
The SmartKey will then function as follows:
X Unlocking driver’s door and fuel filler
flap: Press button % once.
X Global unlocking: Press button %
twice.
X Global locking: Press button &. Checking SmartKey batteries
X
Press button & or % on the
SmartKey.
Battery check lamp : comes on briefly to
indicate that the SmartKey batteries are in
order. Locking and unlocking
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If the battery check lamp does not come on
briefly during check, the SmartKey batteries
are discharged.
X
Replace the batteries ( Y page 266).
i You can obtain the required batteries at
any authorized Mercedes-Benz Center.
i If the batteries are checked within signal
range of the vehicle, pressing button
& or % will lock or unlock the vehicle
accordingly. Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
X Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.
X Report the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
X Have the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” ( Y page 58).Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
R the vehicle’s current state registration
R a current identity card, passport, or drivers
license If you are an authorized person:
R
the vehicle’s current state registration
R a current identity card, passport, or drivers
license for the authorized individual
R signed and dated authorization from the
owner of the vehicle for which the key is
being requested
i Duplicated or photocopied
documentation will not be accepted.
Activating the key Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a locked door from the inside.
Open door only when conditions are safe to
do so. Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey, opening a door from the inside
will trigger the anti-theft alarm system.
To cancel the alarm, see (
Y page 53).
X Pull on inside door handle ; on the
respective door.
If the door was locked, locking knob : will
move up. 58
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Illumination of the emergency release button:
R
The button flashes for 30 minutes after
opening the trunk.
R The button flashes for 60 minutes after
closing the trunk.
The emergency release button does not
unlock the trunk, if the vehicle battery is
discharged or disconnected.
If the vehicle has previously been locked
centrally with the SmartKey, opening the
trunk from the inside using the emergency
release button will trigger the anti-theft alarm
system.
To cancel the alarm, see ( Y page 53).Valet locking
You can lock the trunk separately with the
mechanical key. This denies unauthorized
access to the trunk, e.g. when you valet park
the vehicle.
X Leave only the SmartKey less its
mechanical key with the vehicle. X
Valet locking: Close the trunk.
X Remove the mechanical key from the
SmartKey (Y page 264).
X Insert the mechanical key in the trunk lid
lock.
X Turn the mechanical key clockwise to
position 2 and remove the mechanical
key in that position to lock the trunk.
The trunk remains locked even when the
vehicle is centrally unlocked. You can then only open the trunk with the
mechanical key.
X
Canceling: Insert the mechanical key in
the trunk lid lock.
X Turn the mechanical key counterclockwise
to neutral position 1 and remove the
mechanical key in that position to unlock
the trunk.
You can now open the trunk. Starter switch positions
SmartKey
G
Observe Safety notes, see page 45. Starter switch
g
For removing SmartKey
Vehicles with automatic transmission:
Gear selector lever must be in park
position P.
1 Power supply for some electrical
consumers, e.g. wipers
2 Ignition (power supply for all electrical
consumers) and driving position
3 Starting position
When you switch on the ignition, all lamps in
the instrument cluster come on. The high-
beam headlamp indicator lamp and turn
signal indicator lamps will only come on if
activated. If a lamp in the instrument cluster
fails to come on when the ignition is switched
on, have it checked and replaced if necessary.
If a lamp in the instrument cluster remains on
after starting the engine or comes on while Starter switch positions
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Power outlet in passenger footwell
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the adjustment button on your audio
system or COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test. 178
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(1-800-367-6372) (USA only) or
1-888-923-8367
(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle
for a minimum of 20 seconds until the
indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s
Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk recessed handle was pulled for
more than 20 seconds before door unlock
authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the trunk
recessed handle again.
Stolen Vehicle Recovery Services In the event your vehicle was stolen:
X
Report the incident to the police.
The police will issue a numbered incident
report.
X Pass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call to the Customer Assistance Center is
initiated automatically by the Tele Aid
system provided Tele Aid service was
subscribed to and properly activated, and
that necessary cellular service and GPS
coverage are available. See “Anti-theft
alarm system”
(Y page 51) and “Tow-away
alarm” ( Y page 52). Garage door opener
The
integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems. G
Warning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming
a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. Useful features
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