2011 MERCEDES-BENZ S-Class service

hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious injuries or death should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
child restraint, infant restraint or booster
seat recommended for the size and weight
of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWarning!
Accident research shows that the safest place
for children in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when next to a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Occupants, especially children,
should never place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death should
the side impact air bag be
deployed.(2)Always sit as upright as possible,
wear the seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, orbooster seat recommended for the
size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.(3)Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
The air bags are only deployed if the airbag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, air bags will not deploy. The driver
and passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
belts regardless of whether your vehicle is
equipped with air bags or not.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
Occupant safety45SafetyZ

XPress the base of the NECK-PRO head
restraint cushion back in the direction of
arrow ; as far as it will go.
XPush the NECK-PRO head restraint cushion
down into the guide in the direction of
arrow = as far as it will go.
XFirmly fold the NECK-PRO head restraint
cushion back in the direction of arrow :
until it engages.
XRepeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
iIf you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop, e.g. a Mercedes Benz Service
center.
XRemove resetting tool : from the vehicle
tool kit in the trunk.
XSlide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
XPush resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.
XPull out resetting tool :.XFirmly press the NECK-PRO luxury head
restraint cushion back = until it engages.
XRepeat this procedure for the second
NECK-PRO luxury head restraint.
XPut resetting tool : back into the vehicle
tool kit.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
iSee "Children in the vehicle"
(Y page 60) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
GWarning!
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWarning
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
Occupant safety55SafetyZ

iIf the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELEAID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
Ryou have subscribed to the mbrace/
TELEAID service.
Rthe mbrace/TELEAID service has been
activated properly.
Rthe required mobile phone, power supply
and GPS are available.
XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 30
seconds.
XTo deactivate: unlock the vehicle using the
SmartKey or KEYLESS-GO.
XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The key must be inside the
vehicle.
The alarm is switched off.
74Anti-theft systemsSafety

Resetting the panorama roof with
power tilt/sliding panel or the front
roller sunblind
Reset the panorama roof with power tilt/
sliding panel or the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not close smoothly.
! Do not open the panorama sliding sunroof
until it has been reset properly. Otherwise,
the panorama roof with power tilt/sliding
panel may lock in the open position.
If the panorama roof with power tilt/sliding
panel cannot be closed or adjusted,
contact a qualified specialist workshop,
e.g. a Mercedes-Benz Service Center.
XTurn the SmartKey to position 2 in the
ignition lock.
XPull the 3 switch repeatedly to the point
of resistance in the direction of arrow
=(Y page 95)until the panorama roof with
power tilt/sliding panel is fully closed.
XKeep the 3 switch pulled for an
additional second.
XPull the 3 switch in the direction of
arrow =(Y page 95) repeatedly until the
front roller sunblind is closed.
XKeep the 3 switch pulled for an
additional second.
XMake sure that the front roller sunblind can
be opened fully again (Y page 95).
XIf this is not the case, repeat the steps
above again.
XMake sure that the panorama roof with
power tilt/sliding panel can be opened fully
again (Y page 95).
XIf this is not the case, repeat the steps
above again.
Resetting the rear sunblind
Door control panel in rear
XTurn the SmartKey to position 2 in the
ignition lock.
XPull switch : repeatedly until the rear
roller sunblind is fully closed.
XKeep switch : pulled for an additional
second.
XMake sure that the rear roller sunblind can
be opened fully again (Y page 96).
XIf this is not the case, repeat the steps
above again.
Problems with the sliding sunroof/
panorama sliding sunroof
Your vehicle may be installed with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.
Problem: the sunroof cannot be closed
and you cannot see the cause.
GWarning
You could be severely or even fatally injured
when closing the sliding sunroof with
increased closing force or if the anti-
entrapment feature is deactivated. Make sure
that nobody can become trapped when
closing the sliding sunroof.
Sliding sunroof97Opening and closingZ

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Introduction
Operating safety
General notes
GRisk of accident and injury
Vehicles with HYBRID: ensure that you read
the "HYBRID" supplement. You may otherwise
fail to recognize dangers.
GWarning
Any alterations of electronic components or
software can cause malfunctions.
Radio, satellite radio, amplifier, DVD changer,
navigation module, telephone and Voice
Control systems are interconnected.
Therefore, if one of the components is not
operational, or has not been removed/
replaced properly, the function of other
components could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an
authorized Mercedes-Benz Center.
GWarning
In order to avoid distraction which could lead
to an accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your car covers a
distance of 44 feet (approximately 14 m) every
second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe place before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information.GWarning
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
This device complies with Part 15 of the FCC
Rules. Both of the following conditions must
be fulfilled to be approved for use:
(1) This device may not cause harmful
interference, and(2) This device must accept all external
interference, including interference that may
cause undesired operating problems.GWarning
Change or modification not expressly
approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
! Note: This equipment has been tested
and found to comply with the limits for a
Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference when the equipment
114IntroductionCOMAND

NaviAudioTelephoneVideoVehicleModeFM/AM radioVideo DVDECOMap orientationSatRadioAUXMulticontour
seat/lumbar
settingsPoint of interest
symbols on the mapDiscVideo offRear window
blindRoad signs on the
mapMemory cardEASY-ENTRY/
EXIT systemText information on
mapMUSIC
REGISTERExterior
lighting
delayed
switch-off timeO Speed Limit AssistMedia
InterfaceInterior
lighting
delayed
switch-offO Topographical
mapUSBAmbient
lightingO City viewRearO Automatic
mirror fold-in
functionO Freeway
informationAUXO Locator
lightingO Audio fadeoutAudio offO Automatic
lockingSIRIUS serviceO Interior
motion sensorMap versionO Tow-away
protectionO Trunk lid
opening height
restrictionSPLITVIEW
SPLITVIEW allows the driver and front
passenger to use separate COMAND
functions at the same time. Depending on the
viewing angle of the display (from the driver's
seat or from the front passenger seat), you
will see two different displays.
For example, the "Navi" function can be
viewed from the driver's side while the video120At a glanceCOMAND

XSelect Yes or No and press W to confirm.
If you select No, the process will be aborted.
If you select Yes, the individualization is
deleted. You will see a message to this
effect.
Bluetooth® settings
General information about Bluetooth®
Bluetooth® technology is the standard for
short-range wireless data transmission of up
to approximately 10 meters. Bluetooth®
allows, for example, the exchange of vCards.
Bluetooth® is a registered trademark of
Bluetooth Special Interest Group (SIG) Inc.
Requirements for a Bluetooth®
connection
You can connect mobile phones and
notebooks with COMAND.
To do so, the following conditions need to be
met:
RBluetooth®-capable devices, e.g. mobile
phones, must comply with a certain profile
in order to be connected to COMAND.
Every Bluetooth® device has its own
specific Bluetooth® name.
RBluetooth® must be activated in COMAND
and on the respective Bluetooth® device;
see the separate operating instructions.
Rthe Bluetooth® device must be "visible" to
COMAND in order for COMAND to find and
display it. For the setting procedures,
please see the operating instructions for
the Bluetooth® device.
iOnce a mobile phone has been
connected, reception and transmission
volume may change.
Activating/deactivating Bluetooth®
XSelect Vehicle in the main function bar by
turning cVd the COMAND controller and
press W to confirm.
XSelect System by turning cVd the
COMAND controller and press W to
confirm.
XSelect Bluetooth by turning cVd the
COMAND controller and press W to
confirm.
XSelect Bluetooth activated and press
W to confirm.
This switches Bluetooth® on O or off ª.
Connecting Bluetooth® devices
General information
Before using your Bluetooth® device with
COMAND for the first time, you will need to
connect it.
Connecting is comprised of:
Rsearching for a Bluetooth® device and
Rsubsequently authorizing it
iYou can connect up to ten devices to
COMAND.
For more information on suitable mobile
phones and on connecting a Bluetooth®-
capable mobile phone to COMAND, visit
http://www.mbusa-mobile.com or call
the Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes(1-800-367-6372)
(US) or Customer Service at
1-800-387-0100 (Canada).
System settings145COMANDZ

:Current vehicle position;Crosshair=Details of the crosshair position?Map scale selected
Display = depends on the settings selected
in "Map information in the display"
(Y page 182). The current street name can
be shown, provided the digital map contains
the necessary data, or the coordinates of the
crosshair if the geo-coordinate display is
switched on and the GPS signal is strong
enough.
Moving the map and selecting the
destination
XTo scroll the map: slide the COMAND
controller XVY, ZVÆ or aVb.
XTo set the map scale: as soon as you turn
cVd the COMAND controller, the scale bar
appears.
XTurn cVd until the desired scale is set.
Turning clockwise zooms out from the map,
turning counter-clockwise zooms in.
XTo select a destination: press W the
COMAND controller once or several times.
You will see either the address entry menu
with the destination address or, if COMAND
is unable to assign a unique address, a
selection list.
XSelect a destination by turning cVd the
COMAND controller and press W to
confirm.
If the destination is within the limits of the
digital map, COMAND attempts to assign
the destination to the map.
If the destination can be assigned, you will
see the address entry menu with the
address of the destination. If not, you will
see the Destination from Map entry.
XTo start route calculation: select Start
and press W to confirm.
Entering an intermediate stop
Introduction
When route guidance is active, you can enter
an intermediate stop. Intermediate stops can
be predefined destinations from the following
categories that COMAND offers for selection:
RMercedes-Benz Service Center
RHospital
RGas Station
RParking Lot
RRestaurant
However, you can also enter destinations
other than the predefined ones. To do this,
select the menu item Other.
You can use the intermediate stop function to
influence route guidance to the main
destination. When you have reached your
intermediate stop, COMAND automatically
recalculates the route to the main
destination.
158NavigationCOMAND