2011 MERCEDES-BENZ S-Class rear seat

hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious injuries or death should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
child restraint, infant restraint or booster
seat recommended for the size and weight
of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWarning!
Accident research shows that the safest place
for children in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when next to a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Occupants, especially children,
should never place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death should
the side impact air bag be
deployed.(2)Always sit as upright as possible,
wear the seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, orbooster seat recommended for the
size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.(3)Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
The air bags are only deployed if the airbag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, air bags will not deploy. The driver
and passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
belts regardless of whether your vehicle is
equipped with air bags or not.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
Occupant safety45SafetyZ

doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
GWarning!
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags. Contact an
authorized Mercedes-Benz Center for
availability.
When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
Rhead
Rneck
Rarms
Front side impact air bags : and rear side
impact air bags ; are deployed next to the
outer seat cushions.
The side impact air bags are deployed:
Ron the side on which an impact occurs
Rat the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
Rindependently of seat belt use
Rindependently of the front air bags
Rindependently of the belt tensioners
If the vehicle overturns, the side impact air
bags are generally not deployed. They are
deployed if the system detects high vehicle
deceleration or acceleration in a lateral
direction and determines that side impact air
bag deployment can offer additional
protection to that provided by the seat belt.
The side impact air bags will not deploy in side
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
If the OCS detects that the front-passenger
seat is not occupied and the front-passenger
seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the side
impact air bag on the front-passenger side
will not deploy. The side impact air bag on the
front-passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Window curtain air bags
GWarning
Observe "Important safety notes"
(Y page 44).
The window curtain air bags enhance the level
of protection for the head (but not chest or
arms) of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear door (C-pillar).
Occupant safety47SafetyZ

When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 42 indicator lamp
illuminated, the front-passenger front air bag
is deactivated. With the 42
indicator lamp out, the front-passenger front
air bag is activated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately 6 seconds
when the engine is started and then go out,
indicating that the front-passenger front air
bag is activated.
If the 42 indicator lamp is
illuminated, the front-passenger front air bag
is deactivated and will not be deployed.
If the 42 indicator lamp is not
illuminated, the front-passenger front air bag
is activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be
influenced by:
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by OCS
For further information, see the section
regarding air bag display messages
( Y page 386).GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
the seat belt and Top Tether strap, or lower
anchors and Top Tether strap, fully in
accordance with the child seat
manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriate sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
Occupant safety49SafetyZ

recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
RIf you install a rear-facing child restraint on
the front-passenger seat, make sure the
42 indicator lamp is
illuminated, indicating that the front-
passenger front air bag is deactivated.
Should the 42 indicator lamp
not illuminate or go out while the restraint
is installed, please check installation.
Periodically check the 42
indicator lamp while driving to make sure
the 42 indicator lamp is
illuminated. If the 42 indicator
lamp goes out or remains out, do not
transport a child on the front-passenger
seat until the system has been repaired.
A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
RIf you place a child in a forward-facing child
restraint on the front-passenger seat:
-move the seat as far back as possible
-use the proper child restraint
recommended for the age, size and
weight of the child
-secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
RFor children larger than a typical 12-month-
old child, the front-passenger front air bag
can be activated or deactivated.
Deployment of the driver front air bag does
not mean that the front-passenger front air
bag should also have deployed.
OCS may have determined:
Rthat the seat was unoccupied or occupied
by a weight of up to or less than that of a
typical 12-month-old child seated in a
standard child restraint
Rthat the seat was occupied by a small
individual (e.g. a young teenager or a small
adult) or a child who weighs more than a
typical 12-month-old child in a standard
child restraint system
These are examples of when OCS deactivates
the front-passenger front air bag. The air bag
is deactivated despite the impact fulfilling the
criteria for deploying the driver's front air bag.
If the SmartKey has been removed from the
ignition lock or is in position 0, indicator lamp
42: does not light up.
GWarning
If the red SRS 6 indicator lamp in the
instrument cluster and the 42
indicator lamp are lit at the same time, there
is a malfunction in the OCS. The front
passenger front air bag will be deactivated in
this case. Have the system checked by
qualified technicians as soon as possible.
Contact an authorized Mercedes-Benz
Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
RSit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
RWhen seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
50Occupant safetySafety

approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test
The 42 indicator lamp
illuminates when you:
R turn the SmartKey to position 1 or 2 in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice
If an adult occupant is properly sitting on the
passenger seat and the OCS classifies the
occupant as an adult, the 42
indicator lamp illuminates and goes out again
after approximately 6 seconds.
If the seat is not occupied and the OCS
classifies the front passenger seat as being
unoccupied, the 4 indicator
lamp 2 will illuminate and not go out.
GWarning!
If the 4 2 indicator lamp does
not illuminate, the system is not functioning.
You must contact an authorized Mercedes-
Benz Center before seating any child on the
front passenger seat.
For more information, see "Problems with the
Occupant Classification System"
( Y page 52).
GWarning
Never place anything between seat cushion
and child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS. The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the
backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems.Occupant safety51SafetyZ

PRE-SAFE®
systemGWarning
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes pre-emptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, in vehicles with DISTRONIC
PLUS, where BAS PLUS intervenes
powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
or when having to swerve to avoid an
obstacle at a speed
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat or the electrically
adjustable outer rear seats are adjusted if
they are in unfavorable position.
R on vehicles with a multicontour seat or an
active multicontour seat: the air pressure
in the side bolsters on the seat cushion and
the side bolsters on the backrest is
increased.
R on vehicles with multicontour seats in the
rear: the air pressure in the backrest side
bolsters of the outer seats in the rear is
increased.
R if the vehicle skids, the sliding sunroof,
panorama sliding sunroof and the side
windows are closed so that only a small gap
remains.
If the sliding sunroof, panorama roof with
power tilt/sliding panel or a side window is
obstructed when closing, the closing
procedure is stopped. The obstructed sliding
sunroof, panorama roof with power tilt/
sliding panel or side window then opens again
slightly.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the multicontour seat/active
multicontour seat is reduced again. All
settings made by PRE-SAFE ®
can then be
reversed.
If the seat belts are not released:XMove the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWarning
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt
adjustment, a convenience function
integrated into PRE-SAFE ®
, can be found in
the "Seat-belt adjustment" section
( Y page 58).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver’s and front-passenger’s head and neck.
Occupant safety53SafetyZ

In the event of a rear collision of a certain
severity, the NECK-PRO head restraints/
NECK-PRO luxury head restraints on the
driver's and the front-passenger seat are
moved forwards and upwards. This provides
better head support.
GWarning
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide.
GWarning
Only use seat covers/head restraint covers
that have been tested and approved by
Mercedes-Benz for your vehicle model.
Using seat covers and head restraint covers
other than those recommended may cause a
malfunction when NECK-PRO head
restraints/NECK-PRO luxury head restraints
are triggered or may prevent side impact air
bags/pelvis air bags from deploying.
Consult an authorized Mercedes-Benz Center
regarding availability.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 54). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
GWarning!
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Resetting triggered NECK-PRO head
restraints
Important safety notes
GWarning
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
GWarning
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints
iResetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
54Occupant safetySafety

XPress the base of the NECK-PRO head
restraint cushion back in the direction of
arrow ; as far as it will go.
XPush the NECK-PRO head restraint cushion
down into the guide in the direction of
arrow = as far as it will go.
XFirmly fold the NECK-PRO head restraint
cushion back in the direction of arrow :
until it engages.
XRepeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
iIf you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop, e.g. a Mercedes Benz Service
center.
XRemove resetting tool : from the vehicle
tool kit in the trunk.
XSlide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
XPush resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.
XPull out resetting tool :.XFirmly press the NECK-PRO luxury head
restraint cushion back = until it engages.
XRepeat this procedure for the second
NECK-PRO luxury head restraint.
XPut resetting tool : back into the vehicle
tool kit.
Seat belts
Important safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
iSee "Children in the vehicle"
(Y page 60) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
GWarning!
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWarning
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
Occupant safety55SafetyZ