
Display messages
Hides display messages
GWarning
All categories of messages contain important information which should be taken note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz
Center.
Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz
Limited Warranty, or result in property damage or personal injury.
Display messages appear in the multifunction display.
XPress the  a or %  button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red.
Display messages with a low priority are shown in either yellow or white.
You cannot hide display messages of the highest priority. The multifunction display shows
these messages continuously until the causes for the messages have been remedied.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
Please respond in accordance with the display messages and follow the additional notes in
this Operator's Manual.
When you stop and park the vehicle, please observe the notes on HOLD ( Y page 335) and
parking ( Y page 316).
Message memory
The on-board computer saves certain display messages. You can call up the display messages
in the  message memory .
XPress the = or ;  button on the steering wheel to select the  Service menu.
If there are display messages, the multifunction display shows, for example,  2 messages.XPress the 9 or :  button to select the entry, e.g.  2 messages.XConfirm with  a.XPress the  9 or :  button to scroll through the display messages.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
380Display messagesOn-board computer and displays 

Display messagesPossible causes/consequences and M SolutionsÂ
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.Â
Key Detected In 
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.Â
Remove 'Start' 
Button and Insert 
KeyKEYLESS-GO is temporarily malfunctioning or is defective.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.Â
Close Doors to 
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.412Display messagesOn-board computer and displays 

iThe glove box can be ventilated
(Y page 295).
XTo open: press button :.XTo close: fold glove box flap ; upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key.
1Glove box unlocked2Glove box locked
Eyeglasses compartment
You can store eyeglasses in the overhead
control panel.
XTo open: press marking :.
Stowage compartment under the
armrest
iThe roadside assistance call button
º(Y page 435) and MB Info call button
E(Y page 436) are in the stowage
compartment under the armrest.
iIn the stowage compartment, there is a
partition which can be used to divide up the
stowage compartment.
XTo open: press button : and fold the
armrest to the left or right.
Stowage compartments in the doors
GWarning!
Keep the door storage compartments closed
while vehicle is in motion. Failure to do so may
cause the seat belt to catch at the rear and
prevent proper positioning of the seat belt.
XTo open: pull cover : upwards.Stowage compartments423Loading, stowing and featuresZ      

Coat hooks
The coat hooks are located on the left and
right in the headliner in the rear
compartment.
! Only hang light loads on the coat hooks.
Do not place a load of more than 6.6 lbs
(3 kg) on the coat hooks.
XTo open: press coat hook :.
The coat hooks fold out.
XTo close: press coat hook : until it
engages.
Stowage compartments in the rear
Stowage compartment in the rear seat
armrest
! Do not sit or lean your bodyweight on the
armrests when they are folded out as you
could damage them.
! Close the cover of the stowage
compartment before folding the rear seat
armrest back into the seat backrest.
Vehicles without a control panel in the rear seatarmrest
XTo open: fold down the seat armrest.XPull handle : and fold the armrest
upwards.
Vehicles with a control panel in the rear seatarmrest
XTo open: press button : and fold up the
armrest.
Stowage box between the rear seats
XTo open: pull handle : backwards in the
direction of the arrow.
424Stowage compartmentsLoading, stowing and features     

Vanity mirror in the sun visor
Mirror light : only functions if the sun visor
is clipped into retainer ; and mirror cover
A has been folded up.
Glare from the side
XFold down the sun visor.XPull sun visor out of retainer ;.XSwing the sun visor to the side.
Rear window roller sunblind
Important safety information
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning!
When operating the rear window sunshade
make sure there is no danger of anyone being
harmed by the extending or retracting
procedure.
The extending or retracting procedure can be
immediately halted by briefly pressing rear
window sunshade switch. To reverse direction
of movement, press rear window sunshade
switch again.
Extending/retracting from the driver's
seat
! Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objects could be damaged.
At temperatures below -4 ‡ (-20 †), the roller
sunblind cannot be operated.
XTo extend or retract: briefly press
button :.
The roller sunblind fully extends or fully
retracts.
XTo stop: briefly press button : again.
The roller sunblind stops briefly and moves
back into the out-of-use position.
Extending/retracting from the rear
compartment
The switch is located on the rear door control
panel.
Features429Loading, stowing and featuresZ  

Socket in the cockpitXOpen the glove box (Y page 422).XLift up the cover of socket :.
Socket in the rear compartment
Vehicles with the smoker's package (example)
XLift up the cover of socket :.
Socket in the trunk
The socket is located in the cargo
compartment on the right-hand side trim.
XLift up the cover of socket :.
mbrace27
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
RUSA: Response Center under
1-888-990-9007
RCanada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com28.
The mbrace system is available if:
Rit has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
27The system is called TELEAID in Canada.28USA only.
432FeaturesLoading, stowing and features    

service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the  W or X  button on the
multifunction steering wheel.
or
XUse the  H volume controller of
COMAND ( Y page 117).
You can find information and a description of
all available features under "Owners Online"
at  http://www.mbusa.com 29
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button  º does not come on during the
system self-test.
R The indicator lamp in Information button
E  does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button  º, or
Information button  E remains
illuminated constantly in red after the
system self-test.
R The message  Tele Aid Inoperative  or
Tele Aid Not Activated  appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA:  Response Center under the number
1-888-990-9007
R Canada:  Customer Service under
1-888-923-8367
Emergency call
Important safety notes
!  A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the  E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA:  Response Center under
1-888-990-9007
R Canada:  Customer Service under
1-888-923-8367
29 USA only.Features433Loading, stowing and featuresZ 

An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
iAn automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
The COMAND display shows Emergency 
Call Activated and the audio system is
muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
The COMAND display shows the Emergency 
Call Activated message.
All important information on the emergency
is compiled, for example:
Rcurrent location of the vehicle (as
determined by the GPS system)
Rvehicle model
Rvehicle color
Rvehicle identification number
iIf the Emergency Call Activated
message appears in the COMAND display,
you cannot use other COMAND functions.
You can continue to operate climate
control via the automatic climate control
functions (Y page 287).
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
iIf no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.
GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iDuring the emergency call, the telephone
is switched off automatically. The
telephone must be switched back on for
further use.
Making an emergency call
XTo initiate an emergency call 
manually: press cover : briefly to open.
XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.
XWait for the voice connection with the
Response Center.
XAfter the emergency call is ended, close
cover :.
GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
434FeaturesLoading, stowing and features