2011 MERCEDES-BENZ S-Class key

SmartKeyDisplay messagesPossible causes/consequences and M SolutionsÂ
Key Does Not
Belong to VehicleYou have put the wrong SmartKey in the ignition lock.XUse the correct SmartKey.Â
Take Your Key From
IgnitionThe SmartKey is in the ignition lock.XRemove the SmartKey.Â
Obtain a New Key The SmartKey needs to be replaced.XVisit a qualified specialist workshop.Â
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 79).Â
Don't Forget Your
KeyThe display message is displayed for a maximum of 60 seconds
and is just a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XTake the KEYLESS-GO key with you when leaving the vehicle.Â
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
A warning tone also sounds.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.Display messages411On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsÂ
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the key with the KEYLESS-GO functions
in the vehicle.XOperate the vehicle with the KEYLESS-GO key in the ignition
lock if necessary.Â
Key Detected In
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.Â
Remove 'Start'
Button and Insert
KeyKEYLESS-GO is temporarily malfunctioning or is defective.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.Â
Close Doors to
Lock VehicleAt least one door is open. A warning tone also sounds.XClose all doors and lock the vehicle again.412Display messagesOn-board computer and displays

iThe glove box can be ventilated
(Y page 295).
XTo open: press button :.XTo close: fold glove box flap ; upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key.
1Glove box unlocked2Glove box locked
Eyeglasses compartment
You can store eyeglasses in the overhead
control panel.
XTo open: press marking :.
Stowage compartment under the
armrest
iThe roadside assistance call button
º(Y page 435) and MB Info call button
E(Y page 436) are in the stowage
compartment under the armrest.
iIn the stowage compartment, there is a
partition which can be used to divide up the
stowage compartment.
XTo open: press button : and fold the
armrest to the left or right.
Stowage compartments in the doors
GWarning!
Keep the door storage compartments closed
while vehicle is in motion. Failure to do so may
cause the seat belt to catch at the rear and
prevent proper positioning of the seat belt.
XTo open: pull cover : upwards.Stowage compartments423Loading, stowing and featuresZ

Vanity mirror in the sun visor
Mirror light : only functions if the sun visor
is clipped into retainer ; and mirror cover
A has been folded up.
Glare from the side
XFold down the sun visor.XPull sun visor out of retainer ;.XSwing the sun visor to the side.
Rear window roller sunblind
Important safety information
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning!
When operating the rear window sunshade
make sure there is no danger of anyone being
harmed by the extending or retracting
procedure.
The extending or retracting procedure can be
immediately halted by briefly pressing rear
window sunshade switch. To reverse direction
of movement, press rear window sunshade
switch again.
Extending/retracting from the driver's
seat
! Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objects could be damaged.
At temperatures below -4 ‡ (-20 †), the roller
sunblind cannot be operated.
XTo extend or retract: briefly press
button :.
The roller sunblind fully extends or fully
retracts.
XTo stop: briefly press button : again.
The roller sunblind stops briefly and moves
back into the out-of-use position.
Extending/retracting from the rear
compartment
The switch is located on the rear door control
panel.
Features429Loading, stowing and featuresZ

Cigarette lighterGWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
Center console, front
Center console, rear compartment
XTurn the key to position 2 in the ignition
lock.
XPress in cigarette lighter :.
Cigarette lighter : will pop out
automatically when the heating element is
red-hot.
12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
The sockets can be used for accessories with
a maximum power consumption of 180 W
(15 A), e.g. lamps or for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
Features431Loading, stowing and featuresZ

pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance call buttonXOpen the stowage compartment under the
armrest ( Y page 423).XPress and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting Call message appears in
the COMAND display and COMAND is
muted.
If a connection can be established, the Call
Connected message appears in the
COMAND display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the
S button on COMAND during the call.
Spoken commands are not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
i Sign and Drive services 30
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
30 USA only.Features435Loading, stowing and featuresZ

MB Info call buttonXThe stowage compartment under the
armrest ( Y page 423).XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display. The COMAND display shows the
Information Call Activated message.
The audio system or COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the S
button on COMAND during the call. Spoken
commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 31
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the COMAND telephone keypad.
31 USA only.436FeaturesLoading, stowing and features

Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 1-888-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 433) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 32
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic retrieval of vehicle data for
the service due date
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to your authorized
Mercedes-Benz Center. In this way, the
Mercedes-Benz Center is informed of the
work required. This happens automatically
and does not require any action from the
driver. This function allows the Mercedes-
Benz Center to improve appointment
planning significantly and ensures that your
vehicle receives the best service possible.
i The "Automatic retrieval of vehicle data
for the service due date" function is only
available if the relevant mobile phone
network is available and a data connection
is possible.
32 USA only.438FeaturesLoading, stowing and features