
trailer combination carefully, manually
brake using the brake controller, and check
the brakes for correct function.
R Secure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
R If you couple up a trailer, regularly check
the cargo for secure fastening and make
sure that the trailer lamps and (if
applicable) the trailer brakes are
functioning correctly.
R Bear in mind that the handling will be less
stable when towing a trailer than when
driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
R If possible, avoid abrupt braking. Depress
the brake pedal moderately at first, so that
the trailer can activate its own brakes. Then
increase the pressure on the brake pedal.
R If the automatic transmission continues to
shift back and forth between two gears
when driving up or downhill, restrict the
shift range. Select shift range 4, 3, 2, or 1.
A lower gear and lower speed reduce the
risk of engine failure.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can additionally be dissipated
by opening the windows and by setting theblower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination, you will have to travel an
additional distance beyond the vehicle you
are overtaking before returning to the
previous lane.
Decoupling a trailer
GWarning!
Vehicles with AIRMATIC: While you are
coupling or decoupling a trailer, make sure
nobody locks or unlocks the vehicle and/or
opens or closes doors or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XClose all doors and the tailgate.XApply the trailer's parking brake.GWarning!
Vehicles with AIRMATIC: As soon as you
disconnect the electrical connection between
the trailer and the vehicle, the vehicle will
lower. To help avoid personal injury, make
sure no one is near the wheel housing or
underneath the vehicle before the electrical
connection is disconnected.
When you decouple the trailer, the vehicle is
temporarily raised because the springs are
relieved of load. Be especially careful during
this process, as you could otherwise injure
yourself and/or others. Make sure that any
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Safety systemsProblemPossible causes/consequences and M Solutions!
The yellow ABS warning
lamp is lit while the
engine is running. GRisk of accident
ABS (Anti-lock Brake System) is deactivated due to a malfunction.
Therefore, BAS (Brake Assist), ESP ®
(Electronic Stability Program),
EBD (Electronic Brake-force Distribution) and PRE-SAFE ®
are also
deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available.
!
The yellow ABS warning
lamp is lit while the
engine is running.GRisk of accident
The on-board voltage is too low. ABS has been deactivated due to
undervoltage.
Therefore, ESP ®
, BAS and PRE-SAFE ®
are also deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XSwitch off consumers that are not required, e.g. the rear window
defroster or interior lighting.
ABS will be available again as soon as the vehicle's on-board
electrical system voltage increases.
If the warning lamp is still on:
XHave the battery and alternator checked at a qualified specialist
workshop.!
The yellow ABS warning
lamp is lit while the
engine is running.Self diagnosis is not yet complete.XCarefully drive a suitable distance making slight steering
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Footwell of the 2nd row of seats
There is one cargo tie-down ring : in the
footwell behind the driver’s seat and one in
the footwell behind the front-passenger seat.
Footwell of the 3rd row of seats
Two cargo tie down rings : are located in
the footwell of the 3rd row of seats.
Cargo compartment
There are four cargo tie down rings : in the
cargo compartment.
Mounting hooks
Only use the mounting hooks to secure items
of luggage up to maximum of 9 lbs (4 kg) in
weight.
There is a mounting hook : on each of the
side panels in the cargo compartment.
Luggage compartment cover
Important safety guidelines
! When loading the vehicle, make sure that
you do not stack the load in the cargo
compartment higher than the lower edge of
the side windows. Do not place heavy
objects on top of the cargo compartment
cover.
The cargo compartment cover can be
attached behind the 2nd or 3rd row of seats.
Extending/retracting the luggage
compartment cover
Cargo compartment cover installed behind the 3rd
row of seats
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Glare from the sideXFold down sun visor :.XPull sun visor : out of retainer =.XSwing sun visor : to the side.XVehicles with a sliding sunroof: fold
down additional sun visor ; to the
windshield.
Roller sunblinds for the rear side
windows
The roller sunblinds for the rear side windows
are only available in the USA.
XTo extend: pull the roller sunblind out by
tab ; and hook it onto retainers : at the
top of the window.
! Always guide the roller sunblind by hand.
Do not let it snap back suddenly as this
would damage the automatic roller
mechanism.
! Do not drive the vehicle with the roller
sunblind hooked in and the side windows
opened simultaneously. The roller sunblind
can jump out of the retainers and spring
back suddenly when driving at high speeds,
e.g. when driving on the freeway. This could
damage the inertia reel. Therefore, either
close the side window or retract the roller
sunblind before driving at high speeds.
Ashtray
Ashtray in the cockpit
i There is a stowage space under the
ashtray.
! The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged.
XTo open: open cover : (Y page 247).XTo remove the insert: reach into the
recess on the rear of insert ;.XPull insert ; upwards and remove it.XTo refit the insert: press insert ; into the
opening from above and press it down until
it engages.
Ashtray in the second row of seats
Short wheelbase vehicles with a center
console in the second row of seats do not
have an ashtray below the center console.
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The service interval display informs you of the
next service due date.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Service A In .. Miles
Service A due now
Service A Exceeded By .. Miles
The letter indicates how much time the
workshop will require to carry out the service
work. The letters displayed range from A for
a short service duration to H for a long service
duration.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:XNote down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding the service message
XPress the . reset button on the
instrument cluster ( Y page 28).
Displaying the service message
XSwitch on the ignition.XPress V or U to select the standard
display menu on the steering wheel
( Y page 202).XSelect & or * to select the service
interval display.
The service due date appears in the
multifunction display.Points to remember
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can obtain more information, e.g. on
maintenance work, at an authorized
Mercedes-Benz Center or directly at
Mercedes-Benz.
! If the service interval indicator has been
inadvertently reset, this setting can be
corrected at an authorized Mercedes-Benz
Center.
Have the service work carried out as
described in the Service Booklet. There
may otherwise be increased wear, resulting
in damage to the vehicle or to the major
assemblies.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
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Rsolvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. Generally, park the
vehicle at operating temperature after
cleaning.
Exterior care
Automatic car wash
GWarning!
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 149) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
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to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the
painted surface, paint care products should
be used that have been approved and
recommended by Mercedes-Benz. This is the
case approximately every three to five
months, depending on climatic conditions
and the care product used.
If dirt has entered the paint surface or the
paintwork has become dull, a paint cleaner
should be used that has been approved and
recommended by Mercedes-Benz.
Never use such care products in direct
sunlight or on a hot hood.XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Cleaning the windows
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away,
leading to corrosion damage.
Cleaning the wiper bladesGWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
XFold the wiper arms away from the
windshield.XCarefully clean the wiper blades with a
damp cloth.XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the headlamps
XClean the plastic lamp lenses on the
headlamps using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic
headlamp lenses. Unsuitable cleaning
agents or cleaning cloths could scratch or
damage the plastic headlamp lenses.
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iIf the power supply has been interrupted,
e.g. if the battery has been reconnected,
you must carry out the following tasks:
R set the clock ( Y page 206)
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the sliding sunroof ( Y page 93)
R reset the panorama roof with power tilt/
sliding panel ( Y page 94)
R reset the function for folding the exterior
mirrors in/out automatically by folding
the mirrors out once ( Y page 112)
R reset the side windows ( Y page 88)
Charging the battery
GWarning
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
charging and cause explosions that may
result in paint damage, corrosion or personal
injury.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability.
Charge the battery in accordance with the
separate instructions for the accessory
battery charger.
GWarning!
There is a risk of acid burns during the
charging process due to the gases which
escape from the battery. Do not lean over the
battery during the charging process.
GWarning!
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y page 311).XOpen the hood ( Y page 278).XConnect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
( Y page 311).310BatteryRoadside Assistance
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